Have had a couple of repairs done in the first 2 years to the board, 1st was under warranty, continuous issues with the gas booster not firing,now not 5 years and 10 months of use and strange noises heard. Plumber came and looked both panels are severely holed, gushing into panels and leaking onto roof, pump is also broken. Rang to find out warranty is only 5 years and offered no assistance. This damage has definitely been going on for well over a year due to the size and amount of holes. The warranty is a joke. The build quality is a joke. This is called a Solar PREMIER Loline. There is nothing premier about it except the price tag. AVOID. Whole system needs replacing. Not happy

This unit is 3 years old and this is the second time I have had to call someone out. No hot water pressure. It's a dribble. This problem slowly came on over 6 months and I only realised how bad the pressure was when I had a power outage and had to shower at my mother's place.
Out of curiosity, I just checked my paperwork from when I built the house and I paid over $4000 for the unit. I didn't question what was chosen by the building company as Rheem always had a good reputation. Not anymore with me.
I am not impressed that something this expensive is having problems. I'm using a Rheem plumber at $143 for the first half hour!! So this had better be under warranty or I will have to reword this currently nice review.

I am disappointed that only approx 5.5 years after installation, it needs to be repaired. I have been quoted a minimum of $1400 to be repaired or to replace with a new solar unit $2577.
This unit has costed us about $5000, This seems expensive shelling out a minimum of $1400 for a system that is only 5.5 years old.. not happy

Unit is less than 1 year old . plumbers have been out 6 times. So far the motherboard has been replaced, heat sensor has been replaced, Pipes have been relaid. Now waiting on new Pump and motherboard parts taken over a week to be dispatched . A whole summer of free hot water wasted on this unit, Gas bill should be almost nill for usage but instead I get Gas bill for hot water, Time off work waiting for service people to turn up and to add insult my last call to RHeem was answered in New Zealand by a consultant who did not listen, his team leader was too busy in a meeting and I was referred to a service agent 300km s away . Appalling NEVER buy anything from Rheem