My one failed after 10 years of excellent service. The Rheem technician came over organised a warranty replacement everything was done with out a any fuss. All service calls are handled in AUS employ their own plumbers that were polite, clean and efficient. Plus they took all the packaging away. Could not recommend these guys highly enough. Could AUS run company!

Unit has been in since 2011. Never had an issue with it. Had is serviced at recommended intervals. Service people do a great job and go through what they have done and any recommendations they have.

Had my hws replaced 10 months ago due to inlet pipe leak and the plumber suggested I replace the system due to it's age. Replaced it with a Rheem Stellar and have not had really hot water since. Had the Rheem plumber out last week who basically said nothing could be done due to the tempering valve that mixes hot and cold water to 49c. Service fee $148.00. What a nanny society we live in - I've been using a tape mixing set for 50 years. I purchased a Rheem because it supposedly gave " the hottest hot water you've ever seen".

I had a Rheem Stellar that I bought 18 years ago, the only thing I has to replace in that time is the pressure release valve 2 times. That’s pretty good. I’m was happy with that. I have finally replaced that system today. I hope this unit is as good as the other one. I’ve seen so many bad reviews about this unit. Rheem I hope you won’t let me down this time. I will keep everyone posted.

Had for three years now and this is a gas guzzler. Plenty of capacity but the gas kicks in each time hot water is used. I would have been better off with an instant gas hot water heater. The gas also kicks in randomly through the day/night even when not used. Can't complain about the hot water but I would question the 5 star energy efficiency rating.

We replaced the previous Rheem (over 15 years of service) with a new Stellar 130l
Now after around 9 years in use, with Wife and 2 kids i dont think we have ever run out of hot water.
Since day one its been flawless and the only time ive needed to restart it was after our gas was turned off for new meter. Very impressed with this purchase.

The unit was very reliable for first 2 years but in last 6 months we started to have problems with pilot light going out. Initially it was only every couple if weeks but in last few months it is every 2nd or 3rd day and sometimes consecutive days. We have had the plumbers out 3 times. The first part that was replaced didnt fix problem, we are now waiting (4 weeks so far) for another part. Meanwhile trudging out every other day relighting pilot. The unit has manufacture date of November 2015, so still fairlynew!

This water heater is excellent It is the second Rheem Stellar I have purchased, the last one gave me 15 years of hot water without missing a beat .
Even though I never had the unit serviced . The plumber who installed it informed me that if I did have it serviced at the 5 year mark, it would have lasted another 3 to 4 years

Just recently had my 10 years old rheem stellar unit services including replacing the 2x sacrificial anodes. Now less than a months later I have noticed there are lots of air bubbles in the hot water coming out of facets which is quite bad first thing in the morning when running hot water and it splashes out all around vanity. I spoke to the plumber and he couldn't figure out what can cause this. I tried to talk to the rheem technical support but they don't want to talk to anyone apart from plumbers. Not happy with how I been treated with rheem call center and try to find an answer for this air bubble in my hot water system.

Well after 14 years without any trouble our Rheem Stellar has a rusty bum is starting to leak. Looking at replacing it with another gas storage unit and was looking at another Stellar 330. I'm a bit concerned about the poor review rate by other users ?? I'm hoping it was gas pressure related issues as to the large number of pilot lights going out. Waiting to hear back from Rheem before I make any decisions.

We replaced our old electric water heater with a Rheem Stellar, over five years ago. During this time, the flame never turned itself off and we always had hot water. I am very pleased with how it operated so far. I will have to inspect the two sacrifice anodes (recommended after about five years for "normal" water) to make sure it won't corrode in the future. The only maintenance I am doing is releasing a bit of water from the release valve every few months, as recommended. I usually do it when I mow the lawn and I happen to remember about it.

My builder (Simonds) installed this product and just after 2 years start giving trouble. No pilot flame. No hot water. When i called Rheem they told me product is out of warranty and call out charge for the Tec $140 first hour and $35 after and i have to pay for the parts. Do not buy this product. Please come and get together to report this poor quality product to ACCC.

My nana purchased this hot weather system a few years ago and the pilot light is constantly going out. The intervals between it are becoming shorter and shorter. The unit is less than 3 years old. I can see that others have had the same problem how did you get it fixed?

Replaced our 20 yr old system 2yrs ago with new Stellar 330 only replaced old unit because had rusted tank. The Stellar works well when working. Ever since installed the Pilot light has gone out approx once every few months which has been a bit annoying but it has since got more frequent now and is occurring every few days. Having read that this is a problem I hope the Rheem rep can help, we have also purchased another one for our rental property about a year ago (not being aware of this problem) so I hope that it does not develop the same issue.

It might be too early to write this review. Since it was installed approximately a month ago by the qualified licensed plumber to replace the old one (different brand), I do not have any problem with it. It looks great and works well. I hope it will keep doing well for the years to come. I am enjoying and happy with my hot shower or bath every time.
(Tax invoice 04684)

Hello I have had the Stellar 850 series 330,360 model, only 1 month, my dog took out a cheap plastic panel on the right, WHY would Rheem make a product that sits in the yard where a dog can get at it, why not make it solid like the rest of the Stellar. What if a child was able to do this & play with the gas. Not much safety concern went into this design. Now i have to buy a replacement part, & go into the expense of fencing it off. I am on a widows pension who cannot afford this, if I had known how easy it would come off, I would have chosen another brand. I will be complaining to other authorities.