Rheem 5 Plus Stellar (850330) Questions & Answers

hi i get a very loud high pitched noise coming out of heater, any idea?

I Have got Stellar 330 installed. I like to know whether RHEEM has solved the technical problem of pilot light going out frequently. Anybody knows? Maybe Rheem?
Benno

Why does the pilot light keep going out every 2 to 3 days?
Denise
Perth

I have a 26/07/2004 unit. I'm in a rental property. I've been here for a short time and can't speak for the history of the unit. We have noticed abnormally high water use. I have noticed a little bit of drainage from the pressure relief valve and huge clouds of steam when the unit starts the burner. The steam is coming from both the condensation drain and through the front vents. I am starting to think that there is a small hole in the tank that leaks out into the insulation. When the water level gets low enough, it just refills and reheats. When it reheats, the water in the insulation gets hot and dries off as steam so there is no puddle.
The gas bill is also slightly higher than the last place too. I don't want to waste people's time so is it possible that I'm right? I would rather go to the agents with a piece a paper saying something needs to be fixed than just wasting their time and money on things that could upset them if I end up wrong.

I have a Rheem Stellar® SS 250L just installed October 2017. When I just got water taps in the house the value (cover by a yellow plastic cap) on the unit makes a whining noise. It will be constant doe a while and then finally goes away. What could this be?
Unsure if an issue with the system or pipes.
Never had an issue with our old Rheem system.

why would our rheem stellar hot water service pilot light keep going out?

Hi
We have just had a theme stella 330 installed and every day the pilot light is out. We are igniting it every day at least twice. Is there a reason for this? It is not even a week old.

Regards
Ryan

my stellar 330 is about 6yrs old, do these have sacrificial anodes and where are they in the tank.
I have taken the top cover off only to find insulation with a domed tank

RHEEM NG EXT HWU STELLAR 330LTR #850330 which anode to use Aluminium or Magnesium in Perth water?Thanks in advance.

The expansion control valve at the bottom of our Stellar 330 (gas) is dripping cold water constantly at the moment. Date of heater manufacture is 2013. When I lift the lever the check flow it just trickles a little. Am I to presume it needs replacing?
Will this affect our water bill out of interest?
Cheers for a reply, Jacqui

HI, we have new house built less than 2 years ago with Rheem Stellar 330. For last two weeks Pilot light keeps going out seems every two to three days and it seems to be a common fault? Anybody can help ?

Hi, I get a very loud high pitched noise coming from the Water Heater whenever I switch on the reticulation. This has been going on for ages and I initially thought the noise was coming from the retic system somewhere as the only time you hear the noise is when it is running. Hot water fine, no problems at all. I guess the heater needs looking at and probably a service as it's 5 1/2 years old. Can you please give me an idea of what it's likely to cost and I would like to be sure the problem is solved? I don't want it serviced and the problem remains. Some advice would be appreciated. Surely I'm not the first to have a problem like this although it seems extremely weird to me as the 2 systems are not connected in any way that I can see. Thanks Alan

How much can I expect to pay to replace a Rheem Stellar 330 gas water heater?

Hi i have a Rheem Stellar unit which was installed August 28th 2015. I didn't move into my new house until November 2015. The pilot light won't stay on. I have contacted Rheem and someone is coming out to service the unit tomorrow. They have advised me that since it was installed in August 2015 i am just shy of the warranty and will have to pay for the call out which i think is a joke as i only moved in, in November (Less than a year operational). Any advice would be appreciated. I am thinking of contacting consumer affairs as well.

How do I adjust the pilot light which keeps going out?

Have a rheem stellar 330 that we had installed less than a year ago (sept last year). Has been working fine until winter hit. No hot water for first shower - takes 10 mins for water to heat up, then is ok after that. We are wasting heaps of water trying to run it hot so we can shower. Would appreciate some advice...

Have noted a massive smoke (steam) and water like fountain coming out from the stellar HW system. I checked and water coming out from the pressure relief valve.

I checked Manual and google how to change PR valve, went to hardware and paid $50 for the PRV. I replaced it.

I did light the heater and put to setting 6. Back inside the house, and I said to myself I will let it heat the water for 1.5 hour before I open the hot water taps. When I opened hot water and waited for couple of minutes, water is still cold. I go back to the heater, remove the casing and peeped inside and there is no light at all.

I did the re-lighting three (3) times but to no avail.. so i give up....WHat is wrong? Is it
1. my heater which just turned 10 years old needs replacing
2. because it is raining and cold and a bit of a wind (19 June 2016)
3. or thermo coupler needs replacing?

KIndly help as this is the 2nd night we dont have hot water.

Thanks you

What's the minimum clearance requirements for the Stellar 330? We have one unit in a small backyard and would like to build a shed/enclosure around it to hide it a bit.

Recently I found there are black bits coming from my hot water tap in laundry. It's small and if u rub by hand it's smear and left a black track, soft and bit greasy . I found in my washing machine 's washing power container as well where the water comes in has lots of those little black stuff stuck on the container. Anyone know what's that?

Hi,

I have same problem as reported by [name removed]. My Rheem stellar 330 unit is 3 years old and now making serious banging noises regularly.

In the past I had a Rheem hot water unit for 16 years, and never had any problems with it. That is why I replaced the old one with Rheem stellar 330.

Can anyone please advise what is the issue? Do I need to book Rheem’s plumber ($140/per 30 mins) to investigate the cause of the problem?

Kind regards,
Reynold