My title explains the frustration with this phone. I am very pleased that I bought it from a reputed shop ' Officeworks', who refunded the money. Otherwise a great phone design.

My cheap Alcatel phone recently died, and being a phone that cannot be opened, it is what i call a throw away phone, I did a lot of research and read some reviews and decided to get the Samsung A20, have only had it for 4 days, but no comparison to the cheaper phone, i love the photos, they are so clear, the phone was very easy to set up, the battery holds well which is exactly what i wanted, and everything runs very quickly, and smoothly, not used to such a fancy phone.
Very happy with my choice.

I loved the phone's features, design and function but sadly my phone was incredibly buggy, with screen freezes and random opening of menus. I tried every known fix around (two factory resets, removed micro sd, bare minimum apps etc, etc but to no avail. A staff member at the store that I bought it from had the exact same issues, so it must have been a bad batch at this store. I loved the phone but was mentally exhausted after trying for four days to resolve the problems. I returned it and got an A30 instead that has been very good so far...

I have updated from the J1 Mini only because of the need for a higher quality camera for documents.
To cut out that whole printer, scanner, laptop upload scenario.
I`m also assuming my J1 Mini was not 5G ready. This phone is very thin in comparison. Battery life is great. The screen is silky smooth. It does everything the same, emails, youtube, music, photos, internet. Except it`s faster, more responsive. Kinda like going from a 4 cylinder to a 6 cylinder with turbo.
As you might think, yes I go for affordable. My only gripe, it`s hard to hold! Too big for my liking.
If it was the same size as my J1 it would be perfect and SELL LIKE HOTCAKES for my gen who like phones that fit in your pocket. Listening Samsung???

I upgraded to this phone a few months ago and find it easy to make calls with, sms works well and it also takes great quality photos. I would recommend buying this phone for its simplicity

Excellent phone for the money. Large bright screen which is eminently easy to read. Fast charging is a little glitchy though. Flashes usb connected- usb disconnected over and over. Not sure that this ffecting performance however.

Honestly, why would you buy the $1000+ Samsung, when you could buy A20 and just as good, I have it for 6 months no fault runs like a dream best phone. Just simply amazing

I'm very satisfied with my new Samsung galaxy a20 hands down the best and most fastest phone I've ever owned the camera quality and video is amazing also charges quite fast and apps do run smoothly aswell

I purchased a Samsung mobile phone on 22/10/19 & it has packed up on 3/11/19. It will not turn off, the torch turned itself on & refuses to turn off, different apps appear & won't go, the screen is flashing & when in use the phone keeps cutting out. It wasn't expensive at $220 but I did expect it to last a bit longer. The photos are really good, can't fault that. I'm letting the battery go flat so that the torch will turn off. I'll have another try at the phone tomorrow but I am disappointed. I'm probably just unlucky.

I had brought this device as a backup phone for business. It seemed cheap enough so I went and got it on prime from Amazon. The phone is decent for its price. 32GB storage is fairly standard for a budget phone, the camera is alright. The display is great, little bezels and the quality is great.

Im so pleased with the camera quality of this phone. The pictures are so clear and high definition, which makes the pictures bright and real. Even at night the Camera is pretty efficient, I always take pictures. Also the brightness levels are amazing too, like the auto setting, which saves my battery. All the apps run so fast and smooth, and I can pick up calls easily. I would recommend this phone to everyone. Its truely amazing...

When typing messages even when u select the right keys, it automatic shows something different and if u don't read your message before then it's a gross issue. The battery lasts quite long. The phone opens and closes at its own pace even when u put it on screen lock.

This is one of the cheapest phone, I have every brought, very good, long battery life, more beautiful and good camera. I own a blog and I take all my products with A20 and people think I use the most expensive and standard phone. Check my Instagram blog for more info . @Photosfromsydney
Thanks Samsung

Really great mobile phone that I currently use. I have never used Samsung before this phone & I have found it an excellent phone with many great apps & easy to use.

Got this for $160 (locked to Vodaphone) - great Android phone for the money. Android 9, fast charging, NFC ... everything I need except missing wifi 802.11ac (aka 5g wifi). Unfortunately where I work does not offer older 2.4Ghz wifi so I can't use it in the office except with mobile data. Other than that the phone ticks all the boxes for me, and is great value for the me

The phone is amazing for the low cost. I bought a Samsung s10 and that needed repair and i hadn't a spare. Hence this new addition. Highly recommended!
Does everything you need day 2 day- slowe than the s10 but hey!

Given the expense of high end phones I try and purchase my family mobiles for sub $250. This Samsung has excellent screen brightness and colour. The screen is very large compared to other family purchases in this category (eg Sony Experia C4) It also had the much desired 3GB RAM so the many apps I use dont choke the system)
Nice and thin for storage in the pocket

As an oldie (70yrs) I find this simple to use altho' disable all apps I don't need ... I use it as a remote for C/C, you Tube, TV guide etc and of course my shopping list ...
Has great battery life, nice screen size and colours and is as good as the 'bells'n'whistles overpriced ( imo) latest 'trends