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My favorite band
I used to my band since 2016 year. I very glad what a bought this product.
It very functional and helpful. I use it every day, i sleep with it. I get many information about my health taught thus device.
Purchased in November 2021 for $200.00.
2 comments
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A. MWSouth East Queensland, QLD
- 2 reviews
Great if you like disposable items
I loved my Gear Fit 2 (not PRO)...for the first 6 weeks. It started off fine, heart monitor, steps, GPS tracking, music all working well. One morning I went to turn it on and the screen was only showing about 10 pixels and I couldn't see anything on the watch. It was still responsive and could still connect to my phone, just the screen display was having major issues.
Waiting to hear back from Samsung to see what they can do.
Purchased in March 2021 at eBay for $120.00.
1 comment
Samsung AUSamsung
Hi A, this is something that definitely shouldn’t happen, and we want to get your Galaxy back to its optimal state! We would suggest booking your device in for an assessment, so our techs can help out... Read more
. You can find your closest service centre via the link below:
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AnthonyMelbourne
- 15 reviews
- 8 likes
- Verified purchase
Good Fitness Tracker
Great smart watch, screen is bright enough to be seen in direct sunlight which is a must for a fitness tracker. Heart rate monitor is fairly accurate, but sometimes will provide an inaccurate reading usually as a result of too much sweat underneath the sensor, easily fixed with a quick wipe. Battery life is ok could be better but have nothing to compare it to.
Purchased in January 2021 at JB Hi-Fi Online Store for $54.00.
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My 2nd & last Gear Fit
I bought the original Gear Fit when I got my Galaxy S6 4 yrs ago & the Gear Fit2 when I upgraded to an S8. My experience w/ both: recurrent loss of Bluetooth connection--at times while my phone was in the same hand on which the watch was strapped!; failure to capture or keep GPS signal; and failure to start or record workouts. Would not buy another. Due to additional issues w/ Samsung phones, going back to Apple.
Purchased in July 2021 at Nebraska Furniture Mart for $100.00.
1 comment
Samsung AUSamsung
Hi Kevin, we're sorry to hear that this is what you have experienced with the GearFit and GearFit2. We always recommend taking your device into a service centre if you experience any troubles so our t... Read more
echs can get to the bottom of this, You can find your closest service centre via the link below:Similar opinion? Write a review on ieatwords.com.au!
JaneRichmond-Tweed, NSW
Avoid doesn't last
I bought my Gear fit 2 off my son who received it with a phone. My husband had one and it seemed to get him active so I thought I might try one. BIG MISTAKE. Two weeks after I got mine his band broke. It was the second time that the band had broken on his. Then after ten months my band broke in the same position. I was just getting to enjoy it. To be frank the band is very badly designed. Try putting it on in the dark so frustrating. And to top it off my husband's new band broke again just outside of the warranty period and Samsung refused to repair it, saying it was user damaged. It is sad as most of our family have Samsung phones and they are not happy with Samsung service.
Purchased in February 2021.
1 comment
Samsung AUSamsung
I’m really sorry to hear of the experience you've had so far with us, and that we didn't meet your expectations. If you wish to discuss this further, you may contact us on the link provided below:
> m.me/SamsungAustralia... Read more
Mick Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
HairgalSouth East Queensland, QLD
- 6 reviews
It's good but..
I really like this smart watch but wish the battery lasted a bit longer. It gets chewed up really easy once you're in exercise mode or getting a lot of notifications. It's very handy to use and pretty simple to navigate your way around. Quite sturdy aswell. I've banged it up plenty of times but it's pretty tough. I'm surprised the screen hasn't broken by now. Pretty good, but needs a better battery life. Overall I'd still recommend this watch.
Purchased in January 2021 at Jbhifi for $280.00.
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Sam Merlin
- 2 reviews
- 1 like
Junk!
Got this watch as a package when buying S7 phone. Seemed ok for a while. I disabled the regular BP testing, because i found the light annoying. After about 12 months the face stopped working. Could still see screen when rebooting etc, so not just display problem. Watch face was replaced under warranty. Now, about 12 months since screen replaced, and it has happened again. Aside from the massive problems with product quality, it also has the worst design watch strap conceivable. Who exactly thought "watch straps have worked well for hundreds of years with the same design, what if we changed it for one that comes undone with the slightest contact with a sleeve"? Do not buy a Samsung smart watch.
Purchased in March 2021.
1 comment
Samsung AUSamsung
I’m really sorry to hear of the experience you've had so far with us, and that we didn't meet your expectations. If you wish to discuss this further, our best point of contact is to send us a PM on Fa... Read more
cebook with a copy of this review and some more information. > m.me/SamsungAustraliaSimilar opinion? Write a review on ieatwords.com.au!
Very Poor Quality
This was my second Gear fit. First one band broke at watch interface, fixed by Samsung then broke again but fell into motor mower. No fix by Samsung. Stupidly, I bought Samsung S7 with one as a package. Band broke in same spot within 10 months. Samsung repaired it. 9 months later while traveling band broke again in same place. I glued it on so I could keep using until I got home. When I arrived home next problem was one terminal on back of watch disappeared and I could no longer recharge watch. Sent watch off to Samsung. Their assessment was: b...Read more
and could not be fixed under warranty as there was glue on band and the terminal had been "gouged" out so also no repair under warranty. 2 Gear fits in 3 years at $500 + is extremely expensive. It is an ACTIVITY watch for the WRIST so the band should sustain activity and the terminals which are in contact with a sweaty wrist should be able to cope. Certainly would not recommend getting one and Brand loyality - a joke.Purchased in March 2021 at JB Hi-Fi Retail Stores.
1 comment
Samsung AUSamsung
I’m really sorry to hear of the experience you've had so far with us, and that we didn't meet your expectations. If you wish to discuss this further, our best point of contact is to send us a PM on Fa... Read more
cebook with a copy of this review and some more information. > m.me/SamsungAustraliaSimilar opinion? Write a review on ieatwords.com.au!
Could have been way better at this high price point
In a single line I would say that this gadget is overpriced. Have been using it for 8 months, and it received only one software update. The Fit 2's biggest problem is complete lack of applications. For instance, I would love to have the navigation instructions on the watch, which is impossible. While fulfilling its primary function as a fitness tracker, you can hardly use it as anything else. Also, regarding tracking, recently it started counting floors as I go down, and in general it reports that I each day climb a highrise! Given astonishing...Read more
design and lightness, the software is absolutely poor. You can squeeze 2.5 days on a single charge (no workouts!) if every night you put it into the battery saving mode. I wish I had such a unit running wear OS. Another notable miss is screen auto brightness (it is very cumbersome to adjust the brightness in bright sunshine as you literally see nothing on the screen). Also the google pay support would be a great advantage. Putting on the wifi drains your battery in a few hours, and you cannot speak via the watch anyways.Purchased in June 2021 for $188.00.
1 comment
Samsung AUSamsung
Hi Dan, thanks for taking the time to write your review. We are always looking for ways to improve our products and your feedback is an important part of this process. If you do continue to experience... Read more
any issues with your watch, feel free to visit one of our service centres >https://www.samsung.com/au/support/service-centre/ Anna Samsung AustraliaSimilar opinion? Write a review on ieatwords.com.au!
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Ldn2bneSouth East Queensland, QLD
- 4 reviews
- 3 likes
Limited in setting different exercises, activities
I have 3 different sports bands at home and this one has key limitations you need to be aware of.
-Battery life is 2.5 days
-Wrist band is tricky at times to latch on, could do with the clasp method
-Battey charging requires a dock rather than plugging straight to USB port
-Bluetooth connectivity is hit and miss, I don't get any notifications at all now with my Oppo or LG
-App is good in parts but lacking in the overall stats and ease like in some apps like the cheaper
VeryFitPro and wristband
-Notifications do not always show possibly because of above points.
...Read more
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RenaeGosford
- 5 reviews
- 1 like
- Verified purchase
Perfect
I absolutely love my watch and wear it every day. It has a great battery life. It connects smoothly and easily with my phone notifying me when I get a message call or notification. It is super helpful and handy to keep track of your fitness with the ability to record water and caffeine intake effortlessly. It keeps track of steps calories and active time also notifying you when you have been inactive. Love it!
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BrettAdelaide
- 2 reviews
They dont honour the warranty
Mine has been in for repair twice because it turns itself off. They replaced battery twice. Last time was only 3 weeks ago and it has stopped already. They say they cant fault it and will not replace or refund. I cant trust it to last a day after a full recharge A complete waste of money.
2 comments
Samsung AUSamsung
Hi Brett, we're so sorry to hear of the troubles you have been facing with your Gear Fit 2. Unfortunately, in order for us to assist you your device will need to be assessed and a fault will need to b... Read more
e confirmed in order to look into further remedies. If you continue to face troubles, please head in to a service centre for assistance. >https://www.samsung.com/au/support/service-centre/It was delivered to a service centre last week. They say they cannot fault it but it just stops on me even although fully charged at the begining of day. So even although it has been in multiple tim... Read more
es i have an ongoing problem and am no longer able to rely on it as a watch. I dont see any point in even picking it up from the service centre. I am very disappointed in samsungSimilar opinion? Write a review on ieatwords.com.au!
ChaitaliSydney, NSW
- 10 reviews
Great except waterproofing
Works great even after more than 1.5 years. Perfect at keeping pace. Count steps, calories used, heart rate, exercise. GPS works great. The only issue is its not waterproof. This has been fixed in the next model.
It helps to keep track of water intake, caffeine intake. It also helps track stress levels. The inbuilt timer is very handy. Lots of free watch faces. Battery life is pretty good. I have been using it continuously with only charging it when i am taking shower and getting ready. If i do that everyday, about 30 min or so, then although it doesn't get fully charged, it lasts well beyond 24 hrs and so effectively, i have been using it continuously.
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CaitlinMONTROSE
- 4 reviews
- 1 like
Worth the budget, I like it.
I like it so far,a bit look cheaper than the original band,but is not that bad,I can live with it.
It is not as comfortable as the original band,but I guess/hope I'll get used to it.
In summary excellent product so far . I am very pleased with the purchase and would recommend it to anyone at this point.
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TashaGary
Waste of $ due to easily unsnapping
I liked it a lot but lost it at work, the clasp to keep it closed on your wrist often unsnaps... A waste of $ and to think I purchased one for a family member and lost mine a month later. It was first list in my vehicle because it easily comes off with the half secured, magnetic band clamp. This time I lost it at work and I'm praying someone is honest and turns it in.
2 comments
Samsung AUSamsung
Oh no, Tasha :( I’m so sorry to hear this, I couldn’t imagine how frustrating this must have been. I do hope someone turns your watch it! If you get it back, I would suggest having our techs assess th... Read more
e watch to confirm if there are any faults. I have provided a link below to locate your nearest service centre. > http://www.samsung.com/au/support/servicelocation/No one has turned it in, I'll invest in something different in the future that's made more like a real watch with a more secure fit.
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Rosie W
- 3 reviews
Loved it at the start but not reliable
I loved my Samsung Gear Fit 2 when I received it as a gift, that lasted about six months maybe. I run and the watch stopped tracking the distance which was very frustrating. I did a hard reset and it worked again but that only lasted a month or so before it stopped tracking distance again. The only way I can track distance is to take my phone which kind of defeats the purpose.
The battery life leaves a lot to be desired, I only get a days worth if I exercised, two if I didn't, three on power saving.
The band recently broke with no warning of ...Read more
2 comments
PhilSamsung
Hi Rosie, thank you so much for taking the time in leaving us a review. We deeply apologise about your experience, if you are facing any issues with the Gear Fit 2, it's best to visit your nearest ser... Read more
vice centre for band replacements and our techs can look into this. Here is a link to locate your nearest service centre: https://www.samsung.com/au/support/service-centre/Thankyou for your comment Philip. I still find it to be unreliable.
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amyCROYDON
- 9 reviews
- 3 likes
- Verified purchase
could use some refining
this works ok but my husband bought it for me online when i got it i thought it looked like a was a criminal who had to wear a tracker.. it is not feminine :).. so he now wears it, the band had a wierd clip system that comes undone easily, my son also had one and it fell off and he lost it, this could use refining for sure. apart from that it does what it says it will do.
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ZoeBonville
- 5 reviews
- 1 like
Fabulous!
I love this product. As usual Samsung never disappoints. It has all the main features you would want to use for tracking your health and fitness. Also works in sync with my phone which is probably my favourite feature about this device! I have owned others including FitBit, but this is my fave.
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Absolutel Garbage
Strap broke within 10 months. Had to send off to Samsung (cost me money as 'free postage' could only be collected at a base 35 miles from my house and my car doesn't run on fresh air). Endless charging problems - can't trust the battery - some times lasts 3 days (on power save mode) others a few hours (again on power save mode). Doesn't always read cycling - often has me running for 30 miles.......at 20mph......go figure! Can't swim with it? Why not? It's a fitness tracker isn't it? Sleep readings are pure fiction - I've had readings of deep sl...Read more
eep when I've been out walking! Vibrates endlessly all night, despite vibrate being switched off. I got this free with my phone and I still feel ripped off! I doubt I'll bother with another Samsung device if this is what they produce! Fitbit here I come.Similar opinion? Write a review on ieatwords.com.au!
Debby WestellKealy
- 2 reviews
Love mine
I received mine with updating my Samsung phone. I love seeing my messages and calls come through. Very light to wear and record my runs, walks and cycling with. I also use the stop watch for my exercising. I would really love to be able to swim with it also.
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Questions & Answers
Sparklyasked
It won't charge. Any help?
2 answers
There are too many questions to ask you in return but often it will start charging after you've left it in the cradle for up to 10mins. After this time the lightning bolt will appear and it will start charging. This often happens when you let the battery run down to less than 5% or when the device is brand new.
Try opening up the device you have the Gear Fit 2 paired with and unpair the two. Give the phone a moment or two, the try re - pairing them. Afterward if you try to turn on the Gear Fit 2, hopefully it will turn on just fine.
Disappointedasked
Has anyone suceeded obtaining support from the Samsung (VOC) call centre ? They have been utterly useless and actively block resolution of defects.
2 answers
Voc department was absolutely useless, i explained that my waterproof, water resistant fitness watch, was broken and under warranty, needed replacing, only to be told, it has a different level of moisture damage, and i have to pay for repairs. Not accepting this crap.
Its water resistant so if it has water damage its broke.
VOC was also useless in my case. My watch also failed due to water damage. When I mentioned that the watch was supposed to be water resistant (as advertised!) they just kept on repeating that the water damage was not due to a factory defect therefore not under warranty and not their problem basically.
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KathSamsung
It's great to hear that you are still enjoying your Samsung Gear Fit 2! We really appreciate the time spent to give us your perspective on your watch and I will be sure to pass this feedback on to the... Read more
team, so that we can continue to further improve on our products and services. If you have any enquiries, please don't hesitate to reach out to us via PM!