Final offer was apparently given due to high kms on car however this was answered online so should not have been such a big difference.
Price given was higher than car yard trade-in though and easy to deal with.

Same as many other reports on here, online quote $14,300 offer of $10,000

Asked what is wrong with the vehicle to warrant such a drop, nothing, Ford is just in a bad spot with resale.

I have no issues if they want to base the offer on previous sales but their estimate should reflect this, instead they bait people with higher estimates then switching to a much lower offer that has nothing to do with the condition of the vehicle.

Time for a bait and switch and/or deceptive conduct complaint to the ACCC

Really smooth online process, knowledgeable staff and super quick to arrange.
However, your expectation management will be set incorrectly by their high initial estimation of the car's value. They assume the car to be brand new (which is never the case), especially not if you car is more than a few years old. I got less than 50% of the initial estimated value that they first gave me.
That just seems misleading to me.

If you are looking to sell a dealer, go to SellMyCar instead. No fuss dealing. Offered a reasonable price. All forms taken care of on the spot. Same day payment.

Process was simple, quick and easy. Got three quotes, and SMC beat the other two hands down, $4,000 more than the lowest quote. The salesperson Mark was great to deal with - totally recommend if you don’t want the rigmarole of having to do a private sale

Mark meddleton at Beenleigh sellmycar is very good and helpful. Sold my van on spot and got my money next day. Not a dealer price - Genuine good price for vehicle.

I was offered $ 4000 for my 2013 Alfa Guilietta full service history 100.000 km at dealer for trade in. GC.
SMC gave me 5k, received money later in the day. Very pleased.

I contacted 11 different car brokers and SellMyCar were the best when it came to both price, communication and ease of the process. I strongly recommend them to help the process of selling your car alot less stressful and time consuming.

Pleased with service no issues and much easier than private sale. Extra bonus for being a Richmond Supporter and old school like us. Very easy and quick service. Thanks heaps

Very impressed with Sell my Car. I went to the Box Hill office and Sam was polite and courteous. I got way more money than was offered by anyone else for my 2005 Camry. Nowhere near the online estimate, but the car was not in perfect condition, and the car was owned by more than one owner since new etc.

Highly recommend this organisation.

Sold the car in the morning and money was in my bank account at night time. Very good if you need the money and don`t want the hassle of having people contacting you to see your car when you put an ad on the internet.

The website was very easy to use and appointment was made with ease. Service at the Box Hill Office was superb. The whole process was a happy experience. Would recommend to anyone who want to sell their car hassle free.

Michael was honest and open about the selling options by giving a current evalaution price against market value. never forced for a decision to be made on the spot. hoping to close out the sale.

Well explained offer. The team were very polite and professional. The whole process was really simple. If you go in with a realistic view of car value then you won’t be disappointed.

Sell My Car representative was very professional and informative about the entire process. This was a simple and hassle free experience. All the guess work was taken care of, and was as simple as agreeing on a price, and signing a few documents. If you don't have the time to deal with private sales. Sell My Car is the way to go for a quick fare deal.

Very happy with the whole process from start to finish, will recommend to anyone wanting a quick and fair valuation on their vehicle. Money in the bank first business day Monday even though was a Saturday, that I sold the car.

Online price was $12100, then had phone call on the appointment day saying it was only going to be $6-$7000! W.T.F.? Had already arranged to drop car off and give my daughter a lift home, dont waste your time.

Quick and reasonable seemless process. Given trader need to make their money.. if you want top dollar and have the time, private.. if you need or want to sell quickly in a one stop shop, these guys couldn't have been better.. A++ thanks Oliver.

High end vehicles retain their value better and should not be reduced just because the economy is struggling. Buyers who respect value and performance will look and buy accordingly. So don't shortchange the sellers of these sorts of vehicles. The process is easy and avoids having to waste your time waiting for people to turn up to inspect the vehicle you're selling.

The initial inspection was very thorough. The offer made was reasonable, based on other offers obtained. The handing over my vehicle was very easy and within walking distance to a train to obtain transport home.