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StephenGreater Melbourne (Outer), VIC
First policy. Phone assistance good . Answered promptly.
Would like an agreed replacement amount not market value. This would reduce
Policy costs, make it cheaper for low mileage drivers. Would like the policy
reduced along with lower market valuations. Telephone service great, answered promptly and spoke good English and knowledgeable.
5 comments
Hi Sharon,
Can,t find your message regarding additional information about agreed value. If you could contact
again. Thanks Steve Wilson.
Customer RelationsAustralian Seniors
Hi Stephen,
Thank you for your reply. I have resent the message, please check your junk mail as it may have been moved to junk by your virus protection. If you are still not able to see the message,... Read more
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Fiona EylesGippsland, VIC
- 4 reviews
value and service that's whats its about
Policy was good value easy to set up easy to complete online purchase of insurance policy PDS was clear and easy to read and understand which makes a difference thanks
1 comment
Customer RelationsAustralian Seniors
Hi Fiona,
It is a pleasure to hear that of the ease in which you were able to set up your policy online. We are thrilled to hear that you found the policy good value and the information was readily available to you.
Kind regards,
Tess
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Customer RelationsAustralian Seniors
Hi Stephen,
arrange for a team member to reach out to you assist and with your query. I have sent a private message requesting some additional information, if you can kindly reply. Kind regards, SharonWe are pleased to hear of the great service you received when setting up this policy. ‘Agreed Value’ is an option you can choose depending on the level of cover you have. I would like to ... Read more