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SGIC Comprehensive Car Insurance
VinceMetropolitan Adelaide, SA
- 14 reviews
very irresponsive and very slow traction of my claim
no value in it and extremely frustrating experience with SGIC. I am with Allianz as well and they are way better. When it comes to help from SGIC, you are getting nothing. the response time-frame they promise they will never meet.
my claim [Number Removed] - it has been going on for more than a month. do not know when it will be resolved by SGIC. Regardless how many times I contacted them they keep pushing to future and I yet to receive a resolution.
I have been with SGIC for couple of years. now I am considering to cancel my policy with them...Read more
. I also want to lodge a complaint on SGIC's staff at around $11:30AM Adelaide time today. his name is [name removed] (unsure about the spelling). he was very rude, unprofessional and unhelpful. I asked to speak to someone else to help and he would not do it. This type of staff could really jeopardise a company's reputation.
1 comment
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Long term customer rip off
17 year customer with no claims and multi-policy (6 policies), premiums just kept ratcheting up. Put up all sorts of excuses and reasons why they couldn't drop the premium so shopped around and ended up saving around 20% across the board for the same cover. To add insult to injury, they tried to charge me $30.00 to cancel each policy ($180 total). Profits before people.
1 comment
Care TeamSGIC Insurance
Hi Richard, thanks for the review. I do apologise that we weren't able to price match and we do appreciate your 17 years of loyalty. ~Natalie
Similar opinion? Write a review on ieatwords.com.au!
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3.8(5,555)TerryMetropolitan Adelaide, SA
- 3 reviews
Safe low km drivers get penalised
I am low km driver and held licence for 20 years. Some one reversed into my car a few years ago. I noticed since this claim they not give me any discount. Every renewal comes an increase. They do not care how long u been with them.
Terrible service you are just a number
I do not recomend sgic
This is their response to my request for discount
We do not do price matching. This comes down to the level of cover that we offer like open driver policy and liability cover for up to $20 million. As a premium insurer we have a responsibility to price ...Read more
all of our policies correctly according to the risk that they present to ensure that we have enough funds to look after our customers in the event of claims. Only after you're money so they have "Enough funds"
3 comments
You're car is old, parts are hard to source! i have heard it all
Extremely rude staff
Be prepared to get treated like dirt. ... Read more
Care TeamSGIC Insurance
Hi Terry, thanks for your review. We do continue to offer loyalty discounts as your policy continues and the claim wouldn't off affected your no claim bonus unless you were deemed at fault of the acci... Read more
dent. It does seem like you have been in touch with our team and they have touch every point regarding our premium and what we charge and why a premium my increase each year. You do pay a premium each year and we will cover you in the event of a claim. The funds are used for your vehicle in the event we need to repair or replace or settle. Some vehicles are worth $20,000 and a premium may only be $1000 so the funds are still settled for the vehicles replacement. It is sad to hear you go and that we couldn't meet your needs but as mentioned we are a premium insurer with a premium cover. Hope your new insurer can meet your car insurance needs and we appreciate your review. ~NatalieGot better deal at bank sa [alianz]
$240 a year better for same level of cover & same excess
... Read more
Similar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Sorry, there are no questions about SGIC Comprehensive Car Insurance but you can read 4 questions about SGIC Car Insurance.
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Care TeamSGIC Insurance
Hi Vince, thanks for your review. I can understand your frustration and we definitely don't want our customers feeling this way. If your issue is still yet unresolved please do send us a PM on Faceboo... Read more
k and let us know you're from Product Review. ~Natalie