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3 questions from our users
Sarah A.asked
Hi.
The freezer part of my unit is working perfectly, but the fridge is freezing things. Why is this happening? I've tried lowering the temperature of both the freezer and the fridge down to -15 and 6 but it's not helping. What do I do?
No answers
Valerie Csasked
Why are the panels in the middle of the fridge doors very warm? The fridge was brought in Nov 2017. The freezer ones are fine. It only seems to have become like this about a week ago.
2 answers
The panels are warm for a purpose and that is to stop mildew building up
When we got the fridge we went through the same worry that it may be faulty but in back of manual you will find its an actually part of the fridges operation. This drops cooler after a short time and may heat up again
Sharp A.Sharp
Hi Valerie,
In regards to your question, we encourage you to contact our customer care team by phone on 1300 135 022, our customer care team will be able to assist with your question.
Kind regards,
Sharp Australia
glamoorasked
Had our fridge for 5 years,,all this time we notice flies inside (dead)..just lately more than usual, so on looking it appears there is a gap between the seal and the body..who's going to fix this?? bought from Harvey Norman extended warranty
1 answer
Sharp A.Sharp
Hi Glamoor,
Thank you for your question. We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question and your CRN 499158 so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you.
Kind Regards,
Sharp Australia
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