??!

Reviews

3.7

44 reviews
5
(20)
4
(7)
3
(7)
2
(3)
1
(7)
  • Build Quality
    3.0 (2)
  • Value for Money
    2.5 (2)
  • Ease of Use
    3.5 (2)
  • Cleaning & Maintenance
    4.5 (2)
  • Noise Level
    1.7 (3)
  • Internal Layout
    4.0 (2)
Previous
Next
Wayne

Wayne

  • 2 reviews

Great Fridge, no noise issues

published

Great fridge, quiet, sleek, excellent value for money. Really good door storage, excellent internal lighting.
Followed delivery instructions to not turn on for a few hours post delivery.
Really like ice dispenser.
Shop around, online and at store prices can vary by as much as $500. We found Good Guys at Artarmon exceptional in both price and service. Even better than other Good Guy stores in our area. Delivery was next day.



Date PurchasedSep 2016
3 comments
Sharp
Sharp A.Sharp
Wayne
Wayne

6months down the track we still really like this fridge. If disaster struck and we had to buy a new fridge, absolutely would repurchase this one again.

Wayne



Sharp
Sharp A.Sharp

Noisy noisy fridge!

published
Date PurchasedApr 2016
2 comments
Sharp
Sharp A.Sharp
Unhappy
Unhappy

Unfortunately Sharp believes there is nothing wrong with the fridge and has not come up with a solution. I suggest you keep clear of any Sharp products as they are very unhelpful with refunding goods and responding to any emails or phone calls!

Very noisy !

published

I purchased this fridge thinking that the Sharp invertor technology compressor would be quiet. To my great disappointment the fridge is very noisy and makes it annoying for an open plan living. SHARP customer service was not helpful and said all new fridges are noisy. I know for a fact this fridge noise level is not acceptable.

1 comment
Sharp
Sharp A.Sharp
French Door Fridges / Refrigerators

Find out how Sharp SJXE624FSL compares to other French Door Fridges / Refrigerators

Know better, choose better.

Compare all
Bernard C

Bernard CPerth

  • 2 reviews
  • 2 likes

Very Noisy Fridge! i believe the compressor is faulty or just damn noisy.

published
3 comments
Sharp
Sharp A.Sharp
Bernard C
Bernard C

###Update### After lodging a complaint with the department of consumer protection, Sharp has now agreed to refund me with store credit. It's a shame I had to go through all this and getting the department involved to finally get to a resolution.

Sharp
Sharp A.Sharp
Page 3 of 3
See all Sharp 624L French Door reviews

Questions & Answers

CHANDRA

CHANDRAasked

SJXE624FSL

I bought it about three years ago, the fridge stopped cooling the top compartment today. Two bottom freezer compartments, are ok . Motor is running, no problems with power. What could be wrong?

2 answers
Sharp
Sharp A.Sharp

Hi Chandra, you can turn off the unit for 24 hours and switch it back on. If this does not resolve the issue we recommend contact a Sharp approved service centre near you for assistance. https://www.sharp.net.au/support/customer-support/service-centre-locator

CHANDRA
CHANDRA

Thanks for your advice . The unit is off, fan has been taken out and awaiting replacement Freezer Motor Fan, that is what I have been told ( by repairers that I I engaged and i thought were very prompt in diagnosing and fixing such problems ) could be the problem. I have also been told that there are no guarantees that once the fan is replaced, the fridge is going to work or not. Initially I was told it is the sensor was the problem, then I was told it is the FAN . I am not sure what is next . I have taken the matter up with the company that I engaged to diagnose and fix the problem. That is another matter that I am pursuing apart from getting the refrigerator back on line that has been off for more than 10 days.
I went and saw Good Guys where I bought the unit from . They are of no help at all although it is only seven months outside the warranty period. They told me to contact SA. When I contacted the nearest Sharp Service provider that is listed on their site, they said that they no longer service Sharp Equipment. And Then I rang the next nearest, which is about 85 km from my place, they said they don't go that far. And Sharp Australia, who I have been trying to contact through their wed site, did ring me up once, with a promise to follow up by email, but I have found them to be little help if anything . I think GG sold me a lemon . And a repairer who so far has not identified the actual problem ... but one step at a time . I live in hope.

Glennu

Glennuasked

SJXE624FSL

I am considering buying the 624L Sharp SJXE624FSL fridge. My kitchen cavity is 178cm-H x 97cn-W by 66cm-D so fitting the fridge should not be an issue. My only concern is will the fridge fit through my doorway which is 79 cm wide, versus the Sharp fridge depth of 77.8 cm? I don't want to go through the cost (and hassle) of calling a Sharp authorised technician to remove & refit the doors should the fit be an issue.

1 answer
Sharp
Sharp A.Sharp

Hi Glenn, Thank you for your interest. We encourage you to contact our Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question. They will be able to assist you accordingly.

James

Jamesasked

SJXE624FSL

Hi,
I recently purchased Sharp SJXE624FSL fridge from Thegoodguys. The fridge is constantly running. It is less than two weeks old. Please help with this. Thanks.

3 answers
Sharp
Sharp A.Sharp

Hi James,

We are concerned to hear about your experience. Could you please send us your contact details through to [email protected], referencing this CRN 530723? Our customer care team will investigate and assist you accordingly.

Kind regards,
Sharp Australia

James
James

Called your customer care team and got the phone number for the local authorised repairer. After the repairer changed one part from the fridge on his first visit, the problem is still there. Called the repairer again and the repairer came for the second time. Now am waiting for the repairer to come for the third time with a new part. Sharp needs to improve its quality control, IMO. I will keep posting here until the case is finalised.

James
James

To continue this case. The repairer came for the third time with the parts. He replaced the parts. However, the fridge is still running constantly (producing noise all the time). The repairer quickly reported to Sharp. On 22 December 2017, Sharp represtnative rang me and told me that they would offer the store credit and the store would contact me in the following few days. I contacted the store and asked for a replacement fridge. The replacement fridge was delivered on 2 January 2018. The new fridge is working well so far. Thank Sharp for prompt response to the technician's report and offering the replacement. It was the dealer who slowed the replacement process.

Get an answer from our members and Sharp representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.