Reviewer Photos & Videos
Great customer service
Some of the sizing can be a little small but the customer service team is very helpful and very fast at replying to your questions, their clothing is always well made but if you ever have a problem just know that it will get sorted by a great team
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ChantelleSouth East Queensland, QLD
Love Showpo!! great customer service And awesome products
Fast and reliable communication
Great prices & range of clothing, beauty items
Wonderful shopping experience
I was overall really satisfied with the customer service and the huge range of Jeffree Star stuff
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Boe-TereseQueensland
ShowPo Superstars!
I love the customer service that ShowPo offers. Purchasing, returns, questions; they are all so easy to do! The hardest part is deciding what to buy this week! The quality is the best I have found from online independent stores and the sizing is almost accurate every time!
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customer service
The store has a very nice and fashionable range. The quality is also usually there and it's very easiy to make a return if you aren't satisfied. The people at customer service were extremely helpful and very kind and efficient.
Always a pleasure to deal with the staff at showpo
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- Verified customer
Great quality, fast shipping and beautiful clothes!
I purchased a formal dress from showpo after reading so many positive reviews, and boy I am so glad I did! The dress arrived exactly in the time they mentioned and it is SO beautiful.
The quality of the fabric is fantastic, not see through and really can’t beat the price. Will be purchasing more from showpo in the future for sure!
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Customer Service and Products Great
The store has a very nice and fashionable range. The quality is also usually there and it's very easiy to make a return if you aren't satisfied. The people at customer service were extremely helpful and understanding and responded quickly. Love shopping here.
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always a pleasure to deal with the staff at showpo
100% satisfied with the products and the staff very easy to navigate around the store the quality of the products is amazing and the range is fabulous, I wear all the beautiful clothes I buy to work and out im a tall girl and I find the maxi dresses just right
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Jasmine H.Greater Melbourne (Outer), VIC
I’m blown away!!!!
I ordered the Linking Love Maxi Dress in Navy on Sunday night for a wedding I have to attend next weekend, and it was shipped to my work yesterday morning! I’m quite a tall girl and because of my length and build I need a size 12-14 in dresses. I ordered size 14 to be safe. I tried it on last night and it’s 1000% true to size!!! Not too small and not too big just the perfect size for me!!!! I’m in love with the dress it’s gorgeous and the material is not cheap material either! Totally worth paying $79.95. I can see myself wearing this dress for other special occasions. I will be purchasing more dresses from you guys. Thank you so much for the fast delivery!!!
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Zipporah B.Greater Melbourne (Metropolitan), VIC
Quick response
Super quick to responding to me about a credit I was trying to use.
Loved the quality of the last dress I bought, but ended up exchanging for a different dress. Thanks guys!
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Awfullll
The quality is awful these products are cheap and made from China and just sold at a ridiculous high price no returns either so you won’t get your money back
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PaigeB
- 2 reviews
Quick reply’s
Very quick to reply to emails and offered options for when an outfit wasn’t the right size and needed to be returned quickly for an event. Very friendly interactions with the staff.
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Courtney C.Illawarra, NSW
Not true to size!
Showpo definitely ain’t true to size and it’s very frustrating as I ordered a dress in a size 16 mind you I’m a size 14 I got the dress and it was way too small like 2 sizes too small.. I wanted a refund as it wasn’t the first time this has happened but they only do store credit so I was forced to buy another dress in a size 18 so thanks showpo for your horrible sizing making me feel like it’s my problem.. plus the quality of the clothing is definitely not worth the price way too expensive Only thing I’ll give to them is fast shipping... don’t recommend if you are anything other then a size 6-12..
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JayePerth, WA
Really good customer service!
I found using the live chat to be super helpful with no delay and the girl I spoke to was really friendly! I Will definitely be shopping with showpo again!
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SarahSouth East Queensland, QLD
Unlawful policy and unacceptable customer service
Will only quote ‘it’s out policy’ when was looking for a refund for a substandard quality product that did not fit as described. company will only give shop credit wont refund me. Also takes some of your credit for postage back to them.
Showpo’s policy is in conflict with Australian law. It is unlawful not to refund if a product if it’s not up to quality/standard as advertised. So many other great online stores, I have no reason to use this company again and never will.
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Over priced for the quality
Site is super expensive, even for basic things such as t-shirts or singlets. Overpriced for the quality of the clothes. Annoying you cant get a refund. Have to waste money and use your store credit to buy something just because you need to. Waste of money.
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- Verified customer
Perfect! I want it in every color.
My first time buying from Showpo, and I was SO pleased! I was a little nervous about sizing after realizing I actually ordered two sizes too small but with the fabric it hugged my curves perfectly! I received so many compliments that night. Buying this dress in every color. Returning customer for sure.
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Rebecca MPerth, WA
- 5 reviews
- Verified customer
Store credit
I do genuinely like to shop at Showpo but I don't do it too often. I really don't like that they don't offer refunds and instead store credit. When I do buy clothes from them I tend to spend about $200+ and then return what I don't like or doesn't fit but it means I still have to spend that money at their shop which I do not enjoy.
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Horrible Customer Service
I purchased a dress back in October 2022. Unfortunately it did not fit and had to return it (on my own dime, they do not provide a return postage). After a month of not hearing back, I started writing them on multiple occasions about my return and no one did anything about it besides patronizing me about paying more money next time to have a tracker on the return package (since I’m in Canada, that would have been more than half of what the dress is worth simply to return it). No one offered me store credit and to this day, the return on the Sho...Read more
w Po website says Consignment not Assigned. I do a lot of online shopping and never have I ever had to deal with such bad customer service. As they don’t give the refund money I was aware that I would receive credit on the website, and I am extremely disappointed they can’t even do that for me. Very disappointed, I discourage anyone from shopping there unless they are 100% sure the piece of clothing will fit. Not worth the hassle of returning it and being patronized.Similar opinion? Write a review on ieatwords.com.au!
Not recommended for plus sized with larger arms.
The You Earned It Dress has very restricting elastic in the arms, it is very painful for me to wear and leaves red marks and indentations. I now have to fix them myself, luckily I have some sewing skills. Beautiful dress, just take in mind that bigger women have bigger limbs. It doesn’t mention on the site about how the arms fit either, which to me is a little odd as the dress is catering to the plus sized.
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- Verified customer
Love this dress! Beautiful and great quality!
This dress was perfect for our beach vow renewal! Great quality and I love how flattering it was. The fabric bunched nicely around the stomach and complimented my curves. I loved this dress and highly recommend it! I believe I purchased a size 4 and I’m about 5’2 130 lbs. It was a perfect fit too!
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Questions & Answers
Rachelle A.asked
how to get in contact with customer service in showpo I have ordered items and paid it through afterpay and I have not received any confirmation email since yesterday. if anyone can help me thanks
2 answers
Hey hey! I had the same problem my last order. If you go onto showpo, the app or the website, you'll see a "chat" bubble, usually the bottom right corner, there you can get in touch with the team. The bubble generally is on all pages, even when you're viewing clothing, scroll down a bit if you can't see it! Hope this helps
Hi There, Yes I did the same thing and clicked on the online bubble, put in my query details and had an instant response and my query was resolved in a few minutes. I have found their customer service extremely helpful.
Jaida P.asked
I was wondering when the “called out dress in gold sparkle” will be restocked? Thanks.
No answers
Joyce S.asked
Hi can I ask how long for a delivery to Airdrie in Scotland? thanks
No answers
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