Always helpful with good suggestions showing a good knowledge of the products. I described my needs and was told how my requirements could be met. Was friendly but business like

Whenever I have to call the help desk they are just that - Helpful
If they don't have an immediate answer they always come back to me in a timely fashion with what I need.

Great way to enjoy a new car without worrying about rising costs. Enjoy tax breaks along the way. Everything you spend on your car is calculated in advance it’s great.

Brilliant service, very happy with everything. I am very satisfied and would certainly recommend to other people. Staff always happy to provide information and very friendly and helpful. Happy with the rate I received

I've just received my third new car in 11 years that I've leased through Smartleasing, every time has been a care free experience even though I've dealt with a different consultant each time. A traditional bank loan would see you paying the bank interest, not the case with Smartleasing. What doesn't go to paying for the lease goes into my account to use for running cost including petrol and the upkeep of the vehicle. I highly recommend Smartleasing as a smart way to obtain your next new car.

This is the third time I have used this company to lease my cars - I love the system which allows me to have the car I need and paying for all its needs before my pay gets to me - It takes the stress out of owning a car!!

Excellent - no problems at all. Over the past number of years I have leased 3 different cars through them and I have never had a problem at all. There are fantastic and easy to deal with.

I had a great service rep explain the information i needed, and he helped me adjust my package to suit my needs.

I was satisfied with the level of service provided.

I have found smart leasing to be a great way keep my 2 cars on the road and to manage my finances. Exceptional service, and prompt professional advice. Very satisfied.

I had a smooth experience with Smartleasing in getting my car lease sorted. The agent was responsive to my emails and enquiries and was prompt in providing the information I asked for.
I asked for a lot of clarification on multiple things and he was patient and provided detailed information about the lease, payments and terms and conditions.

Being my first lease EVER, I was apprehensive after reading the negative reviews from some people. But I found nothing negative in my dealings with them.

From my initial enquiry, to signing the lease and getting the car - everything ran smoothly and efficiently.

I did have to follow up a couple times for some things - but they were always prompt in responding.

Would recommend to anyone.

Very happy with the process. All questions were answered in an easy to understand way. This was my first leasing experience and was relatively seamless. The only criticism was that the information once my car was delivered was a bit limited, but a quick phone call with questions had it all sorted.

The customer service was great. They were always very quick to answer any questions I had and made adjustments whenever I needed them. Looking forward to dealing with them for the duration of the lease given my experience with them up to now.

As above I’m not sure what else to say initially excellent lacking communication at the final stage. The point of having the signatures at the end is too onerous on the witness

Great leasing arrangments. All claims paid promptly. Customer service and online portal are excellent. The costs of the lease were only changed when I increased my kilometres. It was easy to change the kms and increase my deductions.

I have been in my car lease for almost 12 months. I have found the whole process extremely easy. Each time I have contacted Smart Salary about anything relating to my car, lease, fuel card, insurance, registration etc., the service has been second to none. Thank you so much.

From the initial phone call the customer representative was knowledgeable and helpful. When completing application and following up on progress, I was always treated with the time required.
I hope the rest of this journey proves to be just as positive

Very professional and always kept the communication open and transparent. Loan was on a leasing arrangement, first time doing a lease, so can't wait to see how it all goes.

I am about to enter my third novated vehicle lease and every time I have found Smart Salary to be excellent to deal with. Great customer service, excellent product knowledge and not too 'pushy', just the way sales should be!

If you just go by the website, all the info is there but it wasn’t easy for me to process. Getting in contact with the Rep however cleared the doubts in my mind

Very professional and easy to deal with. Queries were answered in a timely manner and support was always avaliable. The Smart Leasing website capturing my cars status was easliy navigated and transparent. If you are looking at leasing your car, look at Smart Leasing.