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Rebecca H.Metropolitan Adelaide, SA
Beautiful to look at. Awful to use.
I purchased my Smeg stand mixer after a spending days researching which mixer would best meet my needs. I regularly make bread for my family so my main objective was to purchase a machine that could handle the labour of kneading dough. After reading many positive reviews about the Smeg Stand Mixer, I was sold. After arrival, I quickly made my first batch of dough.. and boy was I disappointed. Firstly, the dough hook is set too high up in the bowl to correctly mix and combine the ingredients. This is unchangeable, unlike the Kitchenaid. Secondly...Read more
, the unit wobbles around while mixing the dough. This is typical of lever-type stand mixers but it was still unsettling given it was only my first use. Thirdly, once the dough came together, it continued to whirl around the dough hook. Unlike a spiral dough hook, the C shape hook on the Smeg is useless at kneading the dough. Instead, the dough just sticks to the hook and crawls up the dough hook. I added lots of oil to the dough at one point, increased the speed, but still, the dough eventually ended back up on the hook. I tried three separate bread recipes, including the recipe included in the Smeg box. All had to be removed from the mixer and kneaded by hand. It is also worth mentioning I tried to make a cheesecake with the whisk attachment. Again, the bowl is set too low and didn't mix the ingredients sufficiently. I ended up taking off the bowl from its base and holing it up closer to whisk to mix it. This is not suffiencent long term. Funnily enough, in the Smeg dough demo on youtube, they completely skip showing the viewers the dough hook in action. I feel they knew about this problem the moment it rolled off the production line! It's such a shame because I love my smeg freestanding oven. Sadly, this mixer is heading back to the store. I will be replacing with a much more powerful, but less beautiful, Kenwood Chef Mixer.Purchased in September 2021 at Appliances Online for $359.00.
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