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Reviews

5.0

4 reviews
5
(4)
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (4)
  • Treatment StageI have had an initial consultation. (3) · I am part-way through a treatment plan. (1)
  • Product Quality
    5.0 (3)
  • Return Claim MadeYes (0) · No (4)
  • Customer Service
    5.0 (4)
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Junee-Lee P.

Junee-Lee P.Sydney, NSW

Great customer service

published

Thanks to Laura for making me feel so at ease with my first experience with smiledirect. I couldnt have had a better experience! Can't wait to smile with a lot more confidence!



Customer Service
Value for Money
Product Quality
Treatment StageI have had an initial consultation.
Return Claim MadeNo
Store LocationNarellan
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1 comment
SmileDirectClub
Joy S.SmileDirectClub

Thank you so much for the kind words!

Jasmine

JasmineSydney, NSW

So happy, perfect service

published

The people are very helpful and make you feel at ease, every step of the way you are notified and my pack arrived soooo fast, I couldn’t be happier. No regrets.

Customer Service
Value for Money
Product Quality
Treatment StageI am part-way through a treatment plan.
Return Claim MadeNo
Store LocationNarellan Sydney New South Wales
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1 comment
SmileDirectClub
Emily W.SmileDirectClub

Jasmine, your wonderful feedback and rating mean a lot to us.



So quick,easy and informative

published

From start to finish it was so quick and easy.The staff member at Narellan Isabella was so helpful. She explained the process and made my daughter feel comfortable.Great location,easy to find.
Thank you

Customer Service
Value for Money
Product Quality
Treatment StageI have had an initial consultation.
Return Claim MadeNo
Store LocationNarellan
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1 comment
SmileDirectClub
Emily W.SmileDirectClub

Anna, we're delighted to see this!

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Antonio

AntonioSydney, NSW

  • 2 reviews

Excellent service

published

My visit was enjoyable and very relaxed
Very happy outcome
Premises were tidy and clean
Everything was explained in steps .
I left feeling confident and happy about my visit .
Very exited to get my results !

Customer Service
Value for Money
Treatment StageI have had an initial consultation.
Return Claim MadeNo
Store LocationNarellan
See all answers
1 comment
SmileDirectClub
Emily W.SmileDirectClub

Antonio, thank you so much for the positive review!

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