Girls were great in the store. They were very friendly and made me feel very comfortable. The experience from booking online to Terri- Anne and Ashlee explaining everything at the initial consultation went very smoothly. Looking forward to seeing my results. So glad I made it in time before you are shutting the doors for a time here in Australia with Covid19.

the consultation process was so quick, informative and smooth, everything was explained and what was to be expected form this process. i can not wait for my alligners to come in and start the process.

This is great and efficient teamwork~ very friendly with a big smile and professional and inspiring! And I'm really supersize that everything can do it online after we did the test!

I visited Smile Direct today at Westfield Tuggerah to get my 3D scan and was a little nervous going in but the girls made me feel so at ease as they talked me through the whole process and answered any questions I had. Very friendly and was a quick and easy visit. Highly recommend. Very professional. I’m so keen to receive my aligners and start my smile journey! Thankyou SmileDirect Club for the opportunity

Thanks to Laura for making me feel so at ease with my first experience with smiledirect. I couldnt have had a better experience! Can't wait to smile with a lot more confidence!

I really loved going there.Specially Maya I really really appreciate the way u treat me.You are really amazing person I met.Maya is best.Lastly,I want to thank u for everything.Thank u .

The staff were exceptionally courteous helpful and friendly. They look and act very professional. They explained all procedures I was to have attended to me prior and made sure I was comfortable before commencing.
I had every question answered. I Was very impressed by the product, so... signed up!

All the ladies were terrific, great customer service. My scans were quick, all was explained clearly. Can't wait to have perfect straight teeth and smile with confidence. Highly recommend smile shop Martin Place Sydney.

The very moment I walked in the door, from the first greeting to friendly farewell, all staff were polite, informative and professional...encouraging and inspiring.
The Sydney City Office was a breeze to find to find ..need I say more?

Staff approach and communication were at the highest level of quality. Very polite very informed!
This was my first visit and I am ready to order! I hope I will get what I am looking for before my wedding!

The people are very helpful and make you feel at ease, every step of the way you are notified and my pack arrived soooo fast, I couldn’t be happier. No regrets.

From start to finish it was so quick and easy.The staff member at Narellan Isabella was so helpful. She explained the process and made my daughter feel comfortable.Great location,easy to find.
Thank you

Really welcoming ladies who helped me every step of the way. They answered all my questions and made for a comfortable atmosphere! Will undertake my smile journey and a big part will be because of the exceptional customer service.

My visit was enjoyable and very relaxed
Very happy outcome
Premises were tidy and clean
Everything was explained in steps .
I left feeling confident and happy about my visit .
Very exited to get my results !

Though it was a Saturday, so the building was closed, Merssel got me and brand me into the appointment. She was kind, clear and very informative. I left without any questions or confusion and would highly recommend her and Smiledirect to everyone.

I have been wanting braces for the past roughly 6 years but have always been scared to get them when I found out about Smile Direct I just knew there was a glimmer of hope for my teeth, when I booked my consultation I was so nervous and nearly ended up not even going but I walked through the doors and was greeted by a group of lovely bubbly team members, Terri-Anne and Helen took me through the whole process of what would be happening to my teeth, what I would need to do and everything about the company, both these ladies made me feel extremely comfortable and even more confident knowing my smile can be fixed I absolutely can not wait to start my journey I feel so blessed :))

Great - the girls are friendly and efficient and we’re sure to step me through the process / were very clear and helpful. Couldn’t really ask for more to be honest. Thanks.

Staff was incredible, Jo and Taylor helped immensely. They were so knowledgeale an gave me all the information i needed.
Experience was so smooth, cant wait for my new smile.

Convenient location and very interesting and easy procedure. Rebecca was helpful and informative. Everything was explained simply. My questions were answered and I felt very comfortable during the scanning. Looking forward to the journey.

Melissa was great, I really felt at ease. The process did not make me feel self conscience at all. Taking the 3D scan was amazing to watch. I’m excited now.