SmileDirectClub SmileShop NSW, Parramatta

I am looking forward to the assessment results of the orthodontists whether or not my objective in having the free consultations is appropriate for me or not. Being a senior I am very excited to have a great smile.

Team that attended to me was very friendly and knowledgeable. M & V made the experience memorable from the time I walked I. To the time I walked out. Felt I was in capable hands

Excellent service extremely impressed cant wait to get my new smile. I have an extreme phobia to dentist so to see there is an easier way without all the anxiety is very exciting. This journey will be amazing!!!

I am very disappointed with my retainers not fitting. I was so happy that my z6 month’s came to and end and very excited I was going to only have to wear my retainers for 2 weeks then only wear at night
So now I have to continue to wear the Last aligners I have been wearing for the last 3 and a half weeks and will have to continue until my new retainers are sent
Not happy!!!!

My consultation was amazing!! Was provided so much information and they we all very friendly. I loved the 3D scanner, completely different experience compared to conventional braces. Very excited to start having a better smile :)

I was so nervous walking into the building at first but the lady who took care of me made me feel so comfortable and I don't regret going in. I'm so excited for my journey.

After 6 months today I’ve had to have a rescan as my bottom aligners have not been fitting or have been breaking. My progress is slow, but like students learning journey, my Smile Plan will take a little longer!
Thanks to the supportive and professional staff at the Parramatta office!

My Smile Direct appointment was fantastic! AJ was lovely - she was helpful, informative, cared about my comfort, and guided me every step. The equipment and processes were all very hygienic, painless and straightforward. All around a great experience

Everything was perfect ! every single detail
Mo was incredible! very professional and funny! she convince me that this was the best treatment and the best place to do it! Thanks

Such a pleasant and calming environment as soon as you walk in, the girls talked me through everything so well it made me very confident and happy for choosing to go ahead in this process

I really enjoyed my experience today with Maya at the Parramatta shop, she explained what was happening ever step of the way and answered all of my questions easily. The scan is painless and fun to watch and the information is all loaded straight onto the system via an iPad.

I was disappointed that my son recommended me to SDC but I didn’t tell them before I made the appointment and he missed out on a $150 gift card, so remember to tell them prior to making the appointment if you were recommended by someone.

Great customer service by Mo. The scan was cool and interesting. More aware of my teeth now and would love to have straighter teeth in the future. Thank you team for giving me the knowledge and understanding of how it all works. Hope to be getting started soon.

Staff we’re friendly and knowledgeable. They had answered all questions asked.
I was able to view the product and was shown the the entire process.
The scan was quick and easy.
Highly recommend.

A fast and easy process. Warm, knowledgeable staff. The scan was super easy and quick. I was able to view the product and learn the whole process. Excited to start!

The service was great. they were very informative about the product and process of getting the product. I felt safe because the told me what they were doing before the screen and after

Friendly staff who answered all my questions, it was an interactive consultation something I had never experienced before but enjoyed very much i will be recommending them to friends family

Thank You Jordan for being so good and answering all my questions and being patient with me. You made me feel very comfortable. I almost done with my plan and I am loving it.

Was greeted by Jordan, extremely friendly, informative and knowledgeable. Simple and quick process, left feeling confident and excited. Package has arrived, everything is very self explanatory and and easy to use. Can't wait for the end result. Thanks SmilesDirectClub Parramatta.

Friendly staff and on the point with their products and its information. They took us through every step of getting the emails to placing the order, receiving the shipment, to starting the treatment.

From the minute I walked into the waiting area to the time I was examined Valerie was friendly and very informative about the whole process.

I can't wait to receive my package in the mail and get started!