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Great first appointment
Didn't know what to expect but experienced great customer service. Everything on time and lovely and friendly staff. I feel confident I have made the right decision in relation to my teeth
1 comment
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Chau T.Sydney, NSW
Perfect services!!
Its a lovely afternoon. The staffs are all so lovely, the greeting was great when all the girls asked me how was my day :)
Especially Gretchen, my Smile Guide, she is so sweet to go through all the process with me, and shared her thoughts of beauty and services industry with me.
We have a good time together and i cant wait for my teeth to become perfect ! Dream is so close now with an affordable price :)
After is also a great options me for.
Lots of love.
Thanks so much !!!
1 comment
Emily W.SmileDirectClub
This is exactly what we're here for, Chau! Thank you so much.
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Grant InnisSydney, NSW
Gretchen was amazing!
Great service & brilliant product. Very happy with the service from Gretchen she was a dream to meet, and an amazing consultant. I was very impressed by the 3D scam technology! Looks like a great package so I signed up! Thanks! Grant
1 comment
Emily W.SmileDirectClub
Thank you so much for the support, Grant!
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Great
Professional staff and easy process, was surprised at the ease of every step. Would recommend paying a visit and seeing what they can do for you. Hopefully my teeth move as easily
1 comment
Emily W.SmileDirectClub
We are so happy to see this!
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Very good service
My first assessment at the Martin Place shop was really smooth
Ayla was efficient, prepared and friendly
She answered all my questions and was super professional!
Really recommend it
Looking forward to the next step!
Thank you very much!
1 comment
Emily W.SmileDirectClub
We truly appreciate you taking the time to leave us this wonderful review!
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Rebekka C.Sydney, NSW
Professional and Friendly.
My initial consultation was a smooth operation from start to finish and Mel was fabulous, informative and friendly. And the free whitening kit is a bonus.
Looking forward to getting my new smile underway. Thanks team. X
1 comment
Emily W.SmileDirectClub
Thank you again for taking the time to share a review! We truly appreciate the support.
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Daniel G.Illawarra, NSW
Excellent experience with lovely, friendly staff.
My appointment at the Martin Place SmileShop was as seamless and enjoyable as they come thanks to my very professional and friendly Smile Guide, Emma. Emma thoroughly explained every aspect of the process from start to finish so I knew what to expect and expertly carried out my 3D scan. I'm glad I chose a SmileShop appointment!
1 comment
Emily W.SmileDirectClub
We appreciate you leaving us this feedback, Daniel!
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SaraSydney, NSW
Fast, easy, friendly
My first visit for assesment and 3d session was exciting. Jasmin is very efficient, friendly, and answered all my questions, looking forward to receive the plan next.... thank you very much!
1 comment
Emily W.SmileDirectClub
This is why we do what we do. Thank you for the feedback, Sara!
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Very happy with first visit
Easy to get to & more than enough information on directions. Very friendly staff who went out of their way to make sure I felt at ease & answer all my questions. So far very impressed
1 comment
Emily W.SmileDirectClub
Thanks a million, Hilary!
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Bonnie, she is the reason to make you smile more
I came in early to make sure I have an idea what I am getting into. A welcoming drink was offered and not long after 30min of waiting I was greeted with the best smile ever. She went through every step of the process to scan my teeth thoroughly and somehow understood how far I had researched the process I wanted. It was a breeze and done quickly.
1 comment
Emily W.SmileDirectClub
This makes us smile. Thanks, Khalifa!
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Erica
- 2 reviews
Great impression!
The service at this place was great! Super friendly, really informative, answered all my questions, showed me pictures, addressed any concerns I had and filled me with a lot of confidence. Looking forward to getting started!
1 comment
Emily W.SmileDirectClub
Thank you so much for sharing, Erica!
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DikshyaSydney, NSW
Great impression
My first visit for consultation with alice was preety good. She was very friendly and informative.overall, its was good experience. I would recommend everyone.Thanks to all the staff. Waiting for new change.
1 comment
Emily W.SmileDirectClub
We're thrilled to see your kind review!
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AjkSydney, NSW
- 2 reviews
Looking forward to a great smile
Great friendly service from day one. Very thorough in the product and helpful with all questions. Highly recommended to anyone looking for a straighter teeth and getting your confidence back.
1 comment
Emily W.SmileDirectClub
We're delighted to see this! Thanks so much.
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Great customer service
Really friendly and welcoming staff, very informative and easy to understand all the information given during the consult. Receiving directions and having a direct number was a well thought out idea.
1 comment
Emily W.SmileDirectClub
Katherine, we love seeing this!
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Excellent service
Even though I messed up at came to Martin Place instead of Maquarie Park, the staff were still happy to help me and sorted out the mix up!
Alice was super friendly and engaging during my appointment, and all the staff made sure I felt comfortable and at ease in the space.
1 comment
Emily W.SmileDirectClub
Thank you for the feedback, Madeline!
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Ola S.Sydney, NSW
- 2 reviews
Impressive!
Joanne was so pleasant! I was impressed by the service. She made me feel so comfortable and didn't pressure me on signing up for it. I would recommend this you anyone who cares.
1 comment
Joy S.SmileDirectClub
Thank you so much for this wonderful review!
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Rachel CSydney, NSW
felt very comfortable
I saw Alice for my 3D scan today and she was lovely. Very upbeat, and informative and she had an answer for every question I threw at her. She made me feel very comfortable and at ease with the process. Now I wait for the orthodontist to contact me. So far so good!
1 comment
Emily W.SmileDirectClub
This makes us so happy to see. Thanks, Rachel!
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First Step
Really happy with first step and staff were really honest and encouraging, they explained the whole process and proud for the brand they work for. Looking forward seeing their own smile results, using this process personally.
September 28th 2022 Update:Alice wonderful
Alice was full of information and I was at ease, had a lovely personality and very passionate about the product, she had used the teeth whitening and her teeth were white.
1 comment
Emily W.SmileDirectClub
We truly appreciate the review!
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JonnySydney, NSW
Perfect service
efficient, friendly service, in and out in just over half an hour and ease of use moving forward and guaranteed results in a short period of time make this a great service
1 comment
Emily W.SmileDirectClub
Hi Jonny! We're thrilled to see this.
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very nice staff
Had a wonderful experience with my smile guide Emma. She provided me will all the information I required. Explained the whole process with me and was very friendly. Would recommend to other friends
1 comment
Emily W.SmileDirectClub
Hi Laydee, thank you for taking the time to leave a review for us at SmileDirectClub. We're so happy to read this!
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Emily W.SmileDirectClub
We're delighted to see this. Thank you so much!