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Gina59Mid North Coast, NSW
- 46 reviews
- 4 likes
- Verified customer
SolarBright were amazing, competitive quote, efficient & professional Installation, really impressed
Did my research, as this is the third time I have installed Solar Power System on a house. SolarBright were very easy & professional to deal with, Jordy gave very competitive Quote, the guys that installed Solar Power System were efficient & professional. Customer Service both before installation & after were excellent.
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Excellent job and worth it
Excellent job done by Thomas and his team (John) on getting the solar done. It was LG Panels with Fronius inverter and very competitive prices after doing lots of research. Finalised the quote on Monday and installation was completed by Thursday afternoon.
Installation was very professional, John did the wiring through the wall and kept nothing showing except inverter on the wall ( standout compare to some other solar jobs I have seen).
John also did the drone tour and showed the installation on live from drone video and it was exactly the ...Read more
same as how it was drawn on the quotation paper. Well done. Tip for future, maybe spend a little bit time setting up Wifi fronius connection, because it is not straight forward and can confuse people. Managed to do this after watching few YouTube videos. Overall very happy with the outcome, initial stage but hopefully the system will last as per warranty terms !! Goodluck for all your future job guys!!Similar opinion? Write a review on ieatwords.com.au!
Simon. MMid North Coast, NSW
- 3 reviews
professional service excellent product
I did my homework as well as receiving no less than 5 quotes all for similar systems. They were all around a similar price. I decided to go with Solar Bright as they had the exact products I wanted installed, were a good price and could install in a reasonable time. When time came for installation, they arrived on time and did everything they said they would. I found the installation team to be very polite and professional. The system has been up an running now for a couple of months and so far have not had a problem. Hi highly recommend them.
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Hana KIMSydney, NSW
This is perfect. It is much better result than my expectation.
Installation process is very easy. Just finished in a day. Very well organized for the installation.
Especially I would like to say Thank you Thomas Yako, my contact person. He communcates very well to make things done in time. He is very pprofessional, smart and sweet. ^^
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Customer Service
My contact person was thorough, very responsive and eager to help with information and suggestions anywhere he could. The experience with Solar Bright was easy & affordable. Would highly recommend them.
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James CarrickSydney, NSW
Outstanding service!
I got several quotes to have a solar system installed with Roy from Solarbright being the only salesperson who actually came over to discuss and explain all the options available by going through my electrical bills, crunching the numbers and telling me in a very simple way how it all works. When the installation happened Ben and his crew were extremely friendly, very professional and explained everything. There is a house being built next door where every second word from the tradies is f##k so it was quite a contrast to have such professional, courteous people working over here. There were no problems or delays from the first call I made to me signing and paying the invoice. Couldn’t be happier. Cheers guys. Will definitely recommend
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Lynne LairdMid North Coast, NSW
- 2 reviews
Thankyou JORDY excellent service, knowledge, and efficient manner in managing the proscess was easy to deal with.
Panel process was very professional great company to deal with and cleaned up after themselves.The process was as Jordy stated,and they explained how it all worked,including how to clean the panels
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Excellent customer service. Value for money.
Jordy from Pt Macquarie provided excellent customer service. Jordy provided us with a range of options and explained the pros and cons ofeach. Jordy was thorough and approachable from the the site visit to the installation. Jordy was extremely knowledgeable and helpful when setting uup the grid connection. Mick inatalled the units in a professional manner and maintained a tidy work site.
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LakSydney, NSW
Professional Solar Company to deal with.
Professional & friendly Solar Company to deal with. Received good advice and prompt service through the whole process from Customer Service and Installation Section. Very good installation crew, courteous, tidy, punctual. Recommends to any prospective solar customers.
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Could not be happier!
Jordy's quoting was great, the installation was done in two half days with all of the old panels, etc removed.
Grid connection was same day. Everything was as I expected it to be.
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Highly recommended
Jordy and his crew were a pleasure to deal with from the beginning. The job and all communication was done without fuss and I am very happy with the service I received. I have recommended SolarBright to a neighbour who has used SolarBright and expressed to me the same satisfaction.
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Sharon W.Mid North Coast, NSW
Great from start to finish.
Jordy was very pleasant to talk to. He answered all of our questions confidently. And the work was done within the time frame he gave us. Even just the little tips, like getting roof painted before job, was something we hadn't even thought of .
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BrianMid North Coast, NSW
Fantastic Service
Very impressed by the high professional standards of Jordy and installation team. Jordy was very open and honest on the information provided and always responded to our emails or texts questions quickly. Jordy also made a number of visits to our home before and after installation to ensure we were happy with the product and answer any other questions we may have. Exceptional service from Jordy and the local Solar Bright team. Highly Recommended.
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ChrisMid North Coast, NSW
Happy in Port Macquarie
Prompt, knowledgeable, courteous and efficient service from beginning to end. Highly recommend to all future customers. These guys new their product and made some great suggestions along the way. Installation was done in a day and to a high professional standard.
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BillIllawarra, NSW
Should of done Years ago
To start to finish. This has been a dream. From the quote to installing, and the app, Love the app. I can see everything it's doing over the day, this is fantastic. If you are like me, I like to see everything this is telling me, That if you need to know. For the minute the day the month the year, and the previous year, They are fantastic answering questions, even the stupidest ones. The whole team is been real professional, In my experience, they have made me so comfortable talking to them, They haven't come across in a way that, I've made my money,
next customer, And that's what I like about this whole process.
Bill
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WarwickMid North Coast, NSW
Excellent Product and Service
The panel installation process was easy, professionally done and only took half a day to complete. There has been no issues and Jordy was great to deal with. Excellent people skills and very knowledgeable and helpful. Whatever we didn't understand he patiently explained to us. Highly recommend - Solar Bright is a very professional company.
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skylight
Worst product i ever bought and would never deal with them again. Leaks like a sieve and company is no help. Pretty much try to blame you for it leaking. Guaranteed not to leak, hardly.
2 comments
Hi
I tried to make a claim and was fobbed off by you. Told that it must be my fault even though nobody had touched the skylight and if i was willing to pay upfront you would come and have a look at th... Read more
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Extremely happy with Solar Bright product and service
The installation process was easy and completed in one day. They were very responsive and knowledgeable and everything went very smoothly
I was very satisfied with them, dealing with Paul and Thomas I liked their professionalism and the knowledge they had about the product. Overall Highly recommended.
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Leanne
- 2 reviews
Excellent Product with Excellent Service!
Solar Bright team provided excellent service where we only needed to sign off the contract and everything was done by them afterward. The installation was done within less than half a day and we just have to call up our energy provider for a smart meter installation to enjoy the solar energy with less $ in our bill!
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Robert GrinyerSydney, NSW
Friendly efficient installation
Highly recommended. The installers arrived at the designated time.
Installation completed quickly and efficiently, despite high temperature on the day.
All installers were friendly.
Cleaned up and removed all packaging.
The system works efficiently and according to the proposal provided by Solar Bright.
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Questions & Answers
Allanasked
You guys installed a 6.5KW system at my house 6 months ago . I am concerned about how hot the Solax inverter becomes especially on hot days. It becomes too hot to touch for more than about 10 seconds. Its on the inside wall in my garage so its always shaded. Is this normal? Allan from Prestons.
1 answer
SolarBright TeamSolar Bright
Hi Allan,
Thanks for the email
Can you kindly send your details & info to [email protected] - our office will contact you to arrange an inspection.
Regards
SolarBright Team
billyasked
What happens when a bush fire is close by and embers in my roof fueled by solarfan? maybe like a blowlamp?
3 answers
SolarBright TeamSolar Bright
Hi Billy,
Correct products must be selected for bushfire prone areas. We do have product that can be used in bal29 areas .
Thank you
Solarbright team
Hi,would be so nice if you would supply me with details for,,,bal29 areas and products you have
SolarBright TeamSolar Bright
Hi Billy,
In regards to different fir risk levels see : https://www.rfs.nsw.gov.au/plan-and-prepare/building-in-a-bush-fire-area/building-after-bush-fire/your-level-of-risk
The product for for Bal-29 is made of metal including the fleshing plus it has mesh guard for preventing debris from entering
Thank you
SolsrBright team
ken casked
we have 8 panels with 1.5kw solar .can we add more panels and have battery back up how much would it cost?
ken from cranebrook
2 answers
SolarBright TeamSolar Bright
Hi Ken,
There are many solutions for your situation however we would much rather give a price on what you need and not what sounds nice, we would appreciate if you could leave your contact details or give us a ring in the office and we are more than happy to assist you :)
Warmest regards,
Each company will quote differently depending on the brand / type of panels they have to offer which could range from entry level panels (which many people get without any issues) to a higher end product.
It's not a case of "one size fits all" which is why you need an on site quote so the Rep can look at your roof, orientation and discuss what it is you want to achieve.
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SolarBright TeamSolar Bright
Hi ...
Happy to help you when you provide genuine information. Regards SolarBright TeamCan you please email us your details so we can identify your claim. Unfortunately we were not able to match your information to any claim.
SolarBright skylights are well known for their quality, performance & the industry leading warranty. ... Read more