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Reviews

4.4

175 reviews
5
(140)
4
(7)
3
(1)
2
(6)
1
(21)
  • Value for Money
    4.7 (77)
  • Product Quality
    4.7 (74)
  • Return Claim MadeYes (1) · No (69)
  • Customer Service
    4.7 (79)
  • Warranty Claim MadeYes (2) · No (69)
  • Purchase PriceA$5,008.87 (31)
  • Installation
    4.8 (70)
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Reviewer Photos & Videos

Robert Grinyer

Robert GrinyerSydney, NSW

Friendly efficient installation

published

Highly recommended. The installers arrived at the designated time.
Installation completed quickly and efficiently, despite high temperature on the day.
All installers were friendly.
Cleaned up and removed all packaging.
The system works efficiently and according to the proposal provided by Solar Bright.



Customer Service
Value for Money
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Solar Bright
System Size5 KW
Purchase PriceA$3,800.00
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Hybridfreak

HybridfreakSydney

  • 6 reviews

My Tesla2 Battery from SolarBright

published

The Installation and commissioning was done in one day.
It is a dream product and I am now almost self sufficient with my power requirement.
Dealing with Paul for more than 10 years

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Toshiba
System Size4 KW
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Lukshi M.

Lukshi M.Sydney, NSW

  • 2 reviews

Great company to deal with

published

The installation process was easy and efficient, pricing is competitive. Our system was installed within 2 weeks of us advising we were ready for the install at our new build. Thomas is always prompt with replying to emails and the two roof tiles that were damaged were fixed by a return trip as we didn't have any spare roof tiles on the day of install. The system is performing well so far. Would highly recommend.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased LG
System Size6.6 KW
Purchase PriceA$7,100.00
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Chris t

Chris tCabramatta nsw

  • 2 reviews
  • Verified customer

Best Solar company around

published

After much shopping around and alot of research i commited to getting solar with solarbright. This was the best decision i made. The team was professional, the install was perfect and quick and the system perform better than promised.



I would highly recommend solarbright to all. In fact all my family is getting solar with them as well.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased SMA
System Size9.1 KW
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Ron and Lillian

Ron and LillianSydney, NSW

Great Experience from start to finish!

published

It was pleasure dealing with Solar Bright from the time of quoting to the finished product. Delivered everything they said they would.
Installers were professional, job neat, clean and finished on time.
We would definitely recommend anyone who needs solar panels installed!

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased LG
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Awesome installation service!

published

All dealings with this company were friendly and helpful. The installers were very thoughtful and professional. Extremely happy with the service and product. Would definitely recommend to anyone after Solar Panels.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Hyandi
System Size6.2 KW
Purchase PriceA$5,000.00
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Tanya

TanyaSydney, NSW

Great products! Great service!

published

After making my first enquiry online we received a response within a day and had someone out to out house 2 days later. Phil was super informative on all the products available & understood exactly what I wanted. James came out to install our solar sky light first thing the next morning. He was lovely to deal with, explained everything he was doing and how it worked and the kids loved watching him light up our kitchen. I can't recommend this company enough! I think this photo speaks for itself.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Purchase PriceA$1,100.00
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Sam

SamSydney, NSW

  • Verified customer

Quality products & excellent service

published

We are very confident to say, we have chosen a best company to install our solar system. A professional people, top quality service, friendly. The staff were competent and supportive to our needs, above all proving a right advise. Everything was explained and done in the requested time farm.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Hyundai
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Poor customer service

published

Save yourself time, money and headache, go for another company. The after sales service and communications were appalling, as it took many countless phone calls and emails in order to get some sort of responses. After reporting mould in one of the room where the solar panels were directly installed, they sent a technician (who is NOT a roofer) to take a look, they blamed on the ventilation of the room and denied any damaged tiles due to the solar panels installation. We got 2 different roofers to come, both confirmed that there were damaged tiles around the solar panels, which caused the mould. Despite the photos evidence of the damaged tiles we provided, the company refused to acknowledge our claim. We don’t recommend them.

1 comment
Solar Bright
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Michael

MichaelMid North Coast, NSW

  • 2 reviews
  • 1 like

Great service, good advice and quality product

published

My service expectations are really high and SolarBright exceeded them. I was talked out of buying equipment I didn't need and that level of honesty is incredible in this era of capitalism. Jordy was prompt and friendly...and very patient as I went on a learning journey. The office staff pushed my install early to cater for my travel plans and followed up all of my service emails very quickly. I am now producing more power than I did in my previous house that had a system 2 times the price. To top this off, Jordy showed up at my house today to see how everything looked and ask me if I was ok...who does that anymore. This feels like a company who will stand by me when I need help.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased LG
System Size6.6 KW
Purchase PriceA$7,000.00
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Glen

GlenMid North Coast, NSW

Good Service

published

The Solar Bright Port Macquarie service was good and pleased we were a customer of Jordy who looked after us throughout the whole process, We have had the Solar panels on our roof for 6 months and there has not been a issue with the product, We are happy with Solar Bright and their employees. I was recommended to them by a previous customer who was pleased as well.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased LG
System Size6 KW
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Kyles

KylesSydney Surrounds, NSW

Solar Bright are very easy to deal with and Professional

published

We had a few issues with our Meter being old and needing to be upgraded. Had a bit of a run around trying to get everything organised, but the Team from Solar Bright were always very helpful and supportive throughout.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
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Wally

WallySydney, NSW

I am glad that I have found solar bright

published

The installation was so easy they showed up on time staff introduce them self and commenced work.they cleaned Up after all the work has been done I highly recommend this company

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased lg neon2 345kw by 19 panels 6kw fronuis inverter
System Size6.6 KW
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George

GeorgeSydney, NSW

Amazing customer service!!!

published

Very professional and amazing quality products, the owner helped me a lot and answered all my questions straight away and the process was very easy.
Definitely would recommend to all.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Loongi
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Vinod

VinodSydney, NSW

  • Verified customer

Great Experience!

published

Very easy to deal with. Prompt response with quotation, answering queries and organising the installation.
Nicholas knows what he is talking about. The actual installation went smoothly. The installers were very friendly and efficient.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Longi
System Size5 KW
Purchase PriceA$4.00
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Tracey

TraceyMid North Coast, NSW

Too easy!!

published

This company make my decision and my system easy to choose and have installed. The staff were competent and supportive to my families needs. Everything was explained and done in the requested time frame.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Fantastic service

published

Purchased a solar system with a company that went out of business. After finding out that it was a dodgy installation solarbright was able to come out very promptly without any fuss and rectify the issue.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo

Very happy with everything

published

Fantastic to deal with, Jordy (sales) was always available and installation was communicated at every step. The whole process was easy and seamless. Have been very happy with Solar Bright and would recommend them.

Customer Service
Value for Money
Product Quality
Warranty Claim MadeNo
See all answers
Lilian K.

Lilian K.Sydney, NSW

  • 3 reviews
  • 1 like

Perfect company

published

Such a great company from the sales department (Javier borello ) upto the installation process team. I would highly recommend everyone who wants to install solar panels to go with solarbright company. Thank u solarbright.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Lg
System Size5.5 KW
See all answers
1 comment
Solar Bright
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Maurice

MauriceSydney, NSW

Excellent service

published

The Solar Bright team is a good combination, from the sales representative, to the technical team.
Nicholas the company's IT is very knowledgeable with the installation of the WIFI system, he was very helpful sending us the right information that made the setup very easy, thanks again.
Regards Maurice

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.3 KW
See all answers
1 comment
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Questions & Answers

Allan

Allanasked

You guys installed a 6.5KW system at my house 6 months ago . I am concerned about how hot the Solax inverter becomes especially on hot days. It becomes too hot to touch for more than about 10 seconds. Its on the inside wall in my garage so its always shaded. Is this normal? Allan from Prestons.

1 answer
Solar Bright
SolarBright TeamSolar Bright

Hi Allan,
Thanks for the email
Can you kindly send your details & info to [email protected] - our office will contact you to arrange an inspection.

Regards
SolarBright Team

billy

billyasked

What happens when a bush fire is close by and embers in my roof fueled by solarfan? maybe like a blowlamp?

3 answers
Solar Bright
SolarBright TeamSolar Bright

Hi Billy,
Correct products must be selected for bushfire prone areas. We do have product that can be used in bal29 areas .
Thank you
Solarbright team

billy
billy

Hi,would be so nice if you would supply me with details for,,,bal29 areas and products you have

Solar Bright
SolarBright TeamSolar Bright

Hi Billy,
In regards to different fir risk levels see : https://www.rfs.nsw.gov.au/plan-and-prepare/building-in-a-bush-fire-area/building-after-bush-fire/your-level-of-risk

The product for for Bal-29 is made of metal including the fleshing plus it has mesh guard for preventing debris from entering

Thank you
SolsrBright team

ken c

ken casked

we have 8 panels with 1.5kw solar .can we add more panels and have battery back up how much would it cost?
ken from cranebrook

2 answers
Solar Bright
SolarBright TeamSolar Bright

Hi Ken,

There are many solutions for your situation however we would much rather give a price on what you need and not what sounds nice, we would appreciate if you could leave your contact details or give us a ring in the office and we are more than happy to assist you :)

Warmest regards,

dougi
dougi

Each company will quote differently depending on the brand / type of panels they have to offer which could range from entry level panels (which many people get without any issues) to a higher end product.

It's not a case of "one size fits all" which is why you need an on site quote so the Rep can look at your roof, orientation and discuss what it is you want to achieve.

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