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Tanya J.Sydney, NSW
Perfect for staying healthy whilst studying
As a time poor student, Soulara has been so helpful in allowing me to eat healthily whilst studying. So many quick to prepare foods are low in nutrients and vegetables and it’s really difficult to find vegetarian or vegan meal delivery services, but Soulara provided a wide range of delicious, healthy meals. My favourite dishes are the healing turmeric soup and the pesto pasta - they’re both always on my weekly menu!
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Great concept, bland food.
I should start off by saying that the company is very organised and professional, meals arrive when expected, and it is an easy system to use online. With that said, the food itself is not great. I understand that flavour and taste is a very subjective thing, however, I found most meals very bland. A lot of my meals were curry based and they had absolutely no flavour! I would suggest that they hire new chefs or find better recipes.
1 comment
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- Verified customer
Tasty lovely nutritious plant food but ...
The meals are brilliantly nutritious interesting and fresh! However automatic second week order went through morning after meals arrived. Not enough time to taste & review or amend order. Therefore I cancelled subscription but may re order again soon and try other dishes.
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Love their meals!
My son’s girlfriend is vegan and I find it a challenge to cook for her when I have the family over for a meal. Soulara was recommended and it was a great find! 3 portions of the Pesto pasta made a delicious salad for 8 people and the dahl was a great hit with my son’s girlfriend. I used the extra meals during my work week and I particularly loved the stir fry and the curry dishes. The food taste home-made and the meals are a boon when I come home too tired to cook on weeknights. I will definitely be ordering again.
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ShelbySydney, NSW
Very impressed with the Customer Service
I have been ordering from Soulara weekly for a few months now and have always been impressed with the quality of the meals. Today (Sunday) my order was delivered and it was wrong. I logged onto the website and started a chat with Lisa and let her know what happened. Less then five minutes the courier was back at my door with the correct order. Great customer service and even on a Sunday!
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Smoothest delivery ever - cheers!
Been seeing your ads on Insta for ages and finally decided to order. Just wanted to say how impressed I was with how easy it all was! On my delivery day, I got a text letting me know when my food was coming (so didn’t have to wait home all day for it) and the driver came on time. He was super-polite and my food arrived looking perfect. Easiest online ordering ever, I’m never cooking again haha!
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I Can't go without the Paleo Peanut Butter Cups
I've been eating Soulara for over 6 months now and am loving it :) My favourite meals are the Sunkissed Pesto, Mushroom Bourguignon and Enoki Magi Soba. And I can't go without the Paleo Peanut Butter Cups - um YUM!! - for a sweet treat. Honestly, I love fresh home-cooked healthy meals and used to cook at home a lot. But last year I started a new job and sadly don't often have the time (or energy lol) now... your meals are the next best thing. I don't have to stress about what to eat or find time to do a huge grocery shop each week, but I still know I'm eating healthy real food. One request: can you do a healthy crunchy peanut butter bliss/protein ball?? That would make me SO happy!
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Natalie R.Greater Melbourne (Outer), VIC
They lost me
There is a cut off to alter your order on Saturday morning. They claim it is fresh however they state they cook on Sunday and you don't get it until Friday. Fresh to me isn't one week old food. (however, it all tasted nice)
They are very strict on the cut off time. I once had insufficient funds in my account and they sent an email letting me know. I fixed the issue asap and wrote back to them to let them know it was ok to then take the money but they ignored me and I missed my order. I don't feel like they value their customers on a personal le...Read more
1 comment
Gloria S.Soulara
Hi Natalie,
We're very sorry to hear about your experience with us!... Read more
Unfortunately we are constrained heavily by our cutoff times due to the tight production schedules our kitchen team works under. Once orders are confirmed on Saturday morning the kitchen calculates the amounts of ingredients that need to be ordered. As soon as the amounts are finalised, the orders are sent to our suppliers by Saturday afternoon. As our ingredients are sourced fresh they then need to be collected and taken to our kitchen. This takes up most of Sunday and Monday to do. On Tuesday our kitchen begins cooking the meals, and on Thursday they arrive at the courier depots before delivery on Friday. Sadly this does limit our ability to process late additions, as any delay in this process can mean that a region's deliveries can be delayed. We are very sorry for any inconvenience this causes, and we do our best to accomodate changes, additions, and cancellations where possible. When payments do fail we send an email to all our customers to let them know and provide the option to retry payment after the cutoff. Sadly we don't have a text service yet or a phone line, so we are unable to let our customers know by phone. We hope to have something like this in place for the future! Warmest, Soulara TeamSimilar opinion? Write a review on ieatwords.com.au!
AMAZING FOOD! You will get hooked from the first order!
I've never been a fan of pre-packaged food but Soulara has completely changed my view! The food comes in easy to prepare packaging. All you need to do is pierce the top a few times, heat for 3-3.30 minutes and let it sit for a minute then enjoy! We have two children under 4 so feeding them comes first. This leaves us little time to feed ourselves so the convenience of Soulara really suits our needs.
My weight has come down 12 kgs in 4 months by changing to a plant based diet. I'm a 40 year old tradesman who loves meat. It was hard at the star...Read more
t thinking of what to eat but Soulara opened my eyes to how good plant based food can taste. I still eat a little meat to keep a balanced diet but could happily eat Soulara every day! The food has a shelf life of just over a week, which means the freshness is perfect when opened. Some of the other meals have a longer shelf life depending on what you choose. The only negative I have is wondering what to choose each week!Similar opinion? Write a review on ieatwords.com.au!
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A great mix of sweet and savoury options
Working as a lawyer, the hours can be unpredictable and long. I often find myself struggling to fit everything into my day and more often than not reaching for an unhealthy option to eat, just because it is easy. The meal delivery service is appealing to me for both health and convenience reasons. I had been wanting to try a meal delivery service for some time but found it hard to find something that had a variety of options for vegetarians and healthy food. Soulara has so many options and I like that you can pick the meals yourself and see all the ingredients in the meal before choosing the meals you would like delivered, as I can be fussy. Soulara has a great mix of sweet and savoury options.
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Gillian S.South East Queensland, QLD
Amazing
So far, so good.Only on my first week but the food is amazing. We are enjoying every meal so far. Have placed another order for next week. I personally love cooking from scratch but have been ill, so this is a great option!
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Expired food
Website states meals will last 7 days but mine expire in 5 or 6 days. It is delivered on a Friday which means they won't last me for next week's lunches. Defeats the purpose of ordering them if they don't last Monday-Friday which is when most people don't wan't to cook.
Cancelled my subscription straight away!
1 comment
Gloria S.Soulara
Hi Mel,
Sorry to hear about your experience with our meals!... Read more
Unfortunately as we only use fresh ingredients and our meals are never frozen this does mean they have a shorter shelf life than other pre-made meal brands. Generally our meals are designed to last 7 days in the fridge from the day of delivery, though some of our puddings and fresh salads may only last up to 5 days. However, if you'd like our meals to last longer you can freeze them if you wish! With the exception of puddings and fresh salads our meals can be frozen. Just include an additional minute in the microwave to ensure they are properly defrosted as well as heated to taste. Warmest, Soulara TeamSimilar opinion? Write a review on ieatwords.com.au!
ShereeGreater Melbourne (Metropolitan), VIC
Loving it !
Loving my experience with Soulara thus far. The girls are fantastic to communicate with. My order was delivered promptl and refrigerated nicely. I’m onto my 3rd meal and they really taste great! I read in other reviews that’s they have no flavour which is a blatant lie! These people must have no taste buds and don’t eat vegan food regularly. The ingredients are fresh and there is a lot of thought and love in their food which I love because I do the same when I make my own meals. This is just way easier for me, Im onto something good here and lo...Read more
ok forward to trying everything in the lunch / dinner range! I also love that they locally source ingredients and that the packaging is environmentally friendly. The amount of packaging I go through from normal grocery shopping is ridiculous. Thank you Soulara for the great experience service and product, I have been and will continue to tell everyone about your fantastic meals and service x Sheree and Zak xSimilar opinion? Write a review on ieatwords.com.au!
Emmie G.Greater Melbourne (Outer), VIC
soulara
I absolutely love my soulara meals, i think theyre very tastey and filling! I love the variety and how fresh they are, i will continue to use them as they are soooo convenient and afforable! in my person experience i have found them to be super helpful when my payments have failed and i have missed the cut off date!
shoutout to Tiff! she's been great to deal with :)
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Advice for those reading these reviews
I read reviews Before placing my first order, the negative comments bothered me. This was first time I considered ordering someone else’s food online, I am stay home mum and cook yummy food from scratch, but I just broke my toe ( ouchie )....
Right now I am enjoying Golden Glow stir- fry, it’s tasty .
And tahini balls are just like I would make them....
To be honest, there was a little problem with order, but INSTEAD of leaving nasty comment, I went on chat first and lovely girl who was available very quickly, sorted it out.
I did not want...Read more
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Soulara snacks are yummy
I am addicted to the bliss balls! The choc ones and the new ones. Best dessert or snack for my sweet tooth and the best part is I don't have to feel guilty about it.
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So much easier with Soulara
It used to be hard finding healthy food without animal products when I was out but with Soulara I don't have to worry about that. It is so much easier to stick to a plant diet now and I don't have to give it much thought.
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Love everything about Soulara
Loving the new menu. The stir fry with tofu is one of my favourite. I have been ordering triples of it! The sauce is delicious and I like that it is not sugary. Can’t believe the kombuchas are sugar free either.
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ChloeSydney, NSW
The best thing about Soulara meals for me was that I had meals ready to go as soon as I was hungry
Soulara helped stop me from reaching for unhealthy snacks or just eating whatever I could get my hands on. I also found having ready made meals a big time saver. I usually make lunch for work the night before (the last thing I feel like after a busy day), but as I didn't need to worry about that I went to bed earlier than usual, giving me more energy during the day. I found the kombucha was also a great way to satisfy my afternoon cravings for something sweet and a much healthier way of doing so than the usual cake or chocolate that can be foun...Read more
d around the office. The Isle of Kali Bircher Pudding was another nice sweet treat and of the savoury options the Kund Pao Brussel Sprouts with Tofu and the Sunkissed Pesto were my favourites.. I thought the portion size was very good.Similar opinion? Write a review on ieatwords.com.au!
So glad that my friend recommended me Soulara
My friend was raving about how good Soulara is and strongly recommended me to try their meals and next thing I was ordering their meals. They look as good IRL as they do on their website or social and taste even better. It’s crazy how much more energy I have. Didn’t realise how much my meat heavy diet was weighing me down. I’ve lost a bit of weight too.
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Questions & Answers
Daveasked
What is Soulara doing to:
- Fix tiny portion sizes?
- Offer better food (taste & presentation)?
- Not use any plastics or foil in the packaging?
I'd love a service that provided proper meals, and didn't cost the Earth (double meaning intended!)
3 answers
What?
Gloria S.Soulara
Hi David,
I hope you are well and thank you kindly for sharing your thoughts.
Your feedback is incredibly important to us and the team have taken these into consideration.
We have increased some of our meals portion sizes to 400 grams, however, we appreciate that each individual requires more or less. This is in review to ensure that we can further maximise our customer's experience.
In terms of the taste and presentation of our food, our production team are working closely with our local Australian suppliers, expert nutritionists and QA officer during these uncharted times to ensure we continue to use fresh ingredients and produce high-quality meals. We also aim to review our menu on a fortnightly basis and upload a new meal every 2 weeks.
The team also appreciate your concerns regarding the use of plastic in our packaging. We use biodegradable packaging that can be recycled, placed with your general waster, or composted. The containers are 90% biodegradable which means that over time all the packaging decomposes except for 10% of the inorganic plastic material. We try to minimise the impact the use of plastic has by using BPA free, directly recyclable plastic manufactured through a 30% cleaner process than other methods. We are actively looking into phasing out our plastic packaging in the coming months and switching over to even more biodegradable alternatives.
Thank you again for taking the time to send through your questions.
@Fired Up, what could you possibly not understand about the review?
Birsen F.asked
Does Soulara help with weight loss
1 answer
Gloria S.Soulara
Soulara meals are nutritionist designed. With satiating fibre, plant protein, healthy fats, and low GI carbohydrates, Soulara meals can assist you in meeting your weight loss goals and maintaining a healthy weight with ease.
Carmen P.asked
what additives, if any, do you use?
4 answers
is anyone there to answer my question about additives?
Gloria S.Soulara
Soulara is proudly additive free! We use modified atmospheric packaging in our shipments, to keep your meals fresh without using any additives or preservatives.
Ask them directly would be logical And immediate
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Gloria S.Soulara
Hi,
Sorry to hear about your experience with our food! We do try to offer a wide range of meals on our menu and not just curries. We also update our menu with new items regularly and encourage you to have a look to see if any are to your taste.... Read more
We hope to have the chance to change your mind about meals in the future! Warmest, Soulara Team