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Tim F.Greater Melbourne (Inner), VIC
Small and not very nice
Having changed from another premade meal company, I ended up having to eat 2 Soulara meals to get the same satisfaction, this made things very expensive. They were very also ordinary tasting.
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shareexperienceSouth East Queensland, QLD
- 15 reviews
Only 100% plant based - fantastic convenience for vegans
Well done Soulara for looking after the vegans with delicious frozen meals, very easily and clearly labels, a great choice of recipes, great app. it would be even better if you could change the range of meals offered more offered
Great for vegans wanting to do calorie control
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Fantastic meals, tasty and so convenient!
Delicious meals and realistic portion size. I've been looking for something like this for ages and it delivers! Even my vegan daughters are hooked! Saves time and money, love it!
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ZsuzsiPerth, WA
Tasty food but ridiculously small portions
Healthy meals full of flavour and have to mention the convenience of getting your meals delivered and not having to worry about lunches and dinners for a few days.
Unfortunately the tiny portions make it an absolute rip off. Also meaning you will be left hungry and looking for food to snack on throughout the whole day. (I'm rather skinny and generally not even eating big portions but most of these meals should be double the size!)
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RachelSydney
- 2 reviews
Makes being vegan easy!
These meals are delicious and always fresh! This year we transitioned to a plant based diet and Soulara has made it a breeze! I love that my family gets fresh, organic, vegan meals delivered each week straight to our door!
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Yum! Yum!
Got Soulara for the first time the other week and couldn't believe how good the meals taste. I'm vego but have been trying to eat less eggs so soulara made this easier for me. There's more protein than you'd think because of the tofu. I especially liked the nadi noodles, highly recommend
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JenniSydney, NSW
Soulara OBSESSED!
I've been with Soulara for 3 Months, and i must say they have helped my busy lifestyle so much. Super happy with their delicious meals, it becomes a daily routine for work to just grab my meals and go! Such amazing variety, absolutely love the juan mexican red beans & rice and the bodhi bol ! Such a great starter kit to plant based meals.
Honestly, I would say that i would love more breakfast options, but everything so far has been super well. My mission was to increase my intake of plant based meals and i would say it has helped me increase my options of vegan food meals.
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KatSouth East Queensland, QLD
Would Not Buy From Them Again
Terrible customer service - have sent 3 emails with no response in 2 weeks. I wanted to give it a go and the first order arrived - with 3 missing meals. which when you are considering each meal is approx $10 - adds up! not only that I just want what I paid for. no response from these guys. besides that the food is mediocre, not special and also theres questions on their hygiene practices - I strongly discourage people from buying meals from them!
1 comment
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Snail in my meal
I Found a snail in one of my meals. I am limited to the words I can use but trust me I have plenty of thoughts about this horrible company.
1 comment
Gloria S.Soulara
Hi Maddi,
We completely understand your reaction to this, and cannot stress how sorry we are about your experience with us! While we have come a long way since our humble beginnings just over a year ... Read more
ago, occasional mistakes do happen - and we acknowledge that this is a significant one that has never happened before.Similar opinion? Write a review on ieatwords.com.au!
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Christoffer P.Metropolitan Adelaide, SA
I think they're great
Good sized portions; not too much, not too little, just right. I also like that they have a good variety of meals to chose from. I have no imagination when it comes to cooking vegan food so this helps a lot.
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amymiller898Metropolitan Adelaide, SA
Meals not great and multiple hairs found
I really wanted to love this as I'm not a fan of cooking, I don't have a lot of free time and I like eating healthy food. Unfortunately this didn't live upto my expectations and that was for a few reasons.
Firstly, the first delivery arrived nice and early on a Sunday. Brilliant! I put everything in the fridge before going to work and took one of the meals for lunch. I opened it only to find a nice thick, dark hair sitting right on top. I didn't get mad about it until it happened a SECOND time. This time I was at work again, opened up the mea...Read more
l to find another hair, not two days later. At this point I'm questioning Hygine practices. Today (second week of meals) I've found another hair! So three hairs in three meals in under two weeks. Secondly, The quality of the food. The meals look beautiful on the website, but its definitely not what you receive in real life. The Nirvana carbonara is grey, watery and has a really off-putting vinegar smell. The pesto dish doesn't contain anything apart from pesto pasta and a couple of bits of semi-dried tomato. The image definitely had rocket. I messaged them after the hair situation the second time it happened and they were kind enough to credit my next order for the two meals that had hairs in them but after the taste and quality of the meals I received this week, I don't want anything else from them. This is my honest opinion, if I want grey food, I'll cook it myself and be disappointed in that.1 comment
Gloria S.Soulara
Hi Amy,
We're incredibly sorry to hear about your experience with Soulara. We agree that it is completely unacceptable to find foreign objects in your food, and we encourage all our customers to let ... Read more
us know when it happens. This is that we can compensate you for those meals as well as being able to track issues like this and ensure they never occur again.Similar opinion? Write a review on ieatwords.com.au!
JonelleSydney, NSW
- 3 reviews
Dissappointing
I so wanted to love Soulara. We have recently gone vegan and quickly ran out of meal ideas that didn't require a lot of time, effort and ingredients. We were hoping this would fulfil all our vegan dreams! The reviews made it sound so good. Unfortunately we found it really disappointing. Love the concept, ordering was super easy, delivery was fine... but portion sizes and the taste of the meals was, well, bad. We expected small portions as we had read that on several reviews before ordering, but they're tiny. Eg: one curry had exactly 3 tablespo...Read more
ons of rice (I measured) and not much more actual curry. We are not big eaters at all so were surprised that even we found them small. Taste wise I can say of the 4 meals I tried, 2 I couldn't even eat (pesto pasta, and one of the curries). The other 2 I ate but didn't enjoy either. There was no real flavour, just 'hot'. *The turmeric healing soup was ok for flavour. I ordered 12 meals in total costing $120 - so $10 per meal. I've already cancelled my subscription without trying the other meals. I've sent them feedback and hope they improve. A lot of people seem very happy with it, but it's not for us.1 comment
Gloria S.Soulara
Hi Jonelle,
We're disappointed to hear that we were unable to impress you with out meals. We do our best to ensure that there is a large variety of meals and flavours to choose from so that our custo... Read more
mers are able to select the meals which best suit suit their taste.Similar opinion? Write a review on ieatwords.com.au!
GilfmeisterSydney Surrounds, NSW
- 2 reviews
Brilliant
I am not a vegan but I wanted to eat healthy. The foods are packaged superbly with full details and the convenience of microwaving is a huge bonus. Delicious, healthy and convenient.
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Jade-AliseSydney, NSW
- 3 reviews
This sounds over the top but these products have changed my life
Ive been using different meal services - 5point4, YouFoodz, but I wanted to try soulara because of the vegan options and variety! Ive found everything tasting the same with other companies but soulara is amazing.
Every meal so far has been incredible! Ive popped them into the freezer because my routine is unpredictable but they freeze fine, and its so handy to have macro balanced, tasty meals within 5 minutes whenever I need.
Theyre a little pricy but no more than cooking these kinds of meals for yourself.
Would definitely recommend!
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- Verified customer
Tasty and makes my days easier
I signed up for soulara because I'm not a huge fan of cooking but I AM a huge fan of tasty and nutritious food. I also work very long shifts (12-14hrs) and need food that's easy and quick to prepare so I can eat on the job, throughout the day.
The food is quick and easy to prepare and I've found it to be quite tasty. The variety is second to none. I'm a bit confused about the reviews that call it bland, to be honest. I haven't had one meal that I thought was bland or tasteless. I also like that the meals are whole foods based with no apparent ...Read more
additives or preservatives. My only real issue is that the meals are quite small. I'm a small (<60kg) but very active woman. I find 3-4 meals a day to be satisfying (not including breakfast and supplemented with fruit). Bigger people, men, and people with physically demanding jobs might find they could eat two or three meals in one sitting. Overall, I'm happy with the food. You're not paying for massive portions, you're paying for real food, convenience, and variety which I believe soulara delivers.Similar opinion? Write a review on ieatwords.com.au!
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Deborah L.Greater Melbourne (Outer), VIC
Changing our lives!
My partner and I have joined Soulara twice and loved each experience.
The first time round we wanted to try the hype, we had a few friends who were subscribed and heard very good things. I was not disappointed. I struggled a tiny bit with the portions as I ate way more than we should so I wasn't used to portion control. I didn't give my body enough time to adjust.
This second time round, it's 3 weeks in and we are feeling the best we have in a very long time.
There is SO much variety and old favorites from last time.
I suffer from bloating...Read more
and weight gain due to medication and I have noticed my bloating is better by at least 60% and I've already lost some kg's (I don't own scales). My skin is clearer and brighter my mum mentioned that I'm glowing. The convenience of having all 3 meals prepared 6 days a week is just incredible! We have more time together and doing things we love instead of slaving away in the kitchen. We both work long hours and really don't want to be in the kitchen sometimes until 9:30pm after cooking and cleaning.Similar opinion? Write a review on ieatwords.com.au!
LanceSydney, NSW
- 5 reviews
Fantastic. Can't understand very negative reviews left here.
Have found this service to be great. We are not practicing vegetarians, but keen to reduce our meat intake, and chose the 12 meal plan to achieve this.
So far we have found a good variety and great, tasty meals. For us to prepare this variety each week would be impossible. Good to see the variety has increased since I last used the service, and there is a greater range of meals to choose from.
It saves us time (can be used for study and working), and less wasteful then trying to prepare different meals each week (difficult when just 1-2 people)...Read more
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SuePerth, WA
- 3 reviews
- 1 like
Food was inedible. I really wanted SOULARA to be what they advertised
The customer service was fine as was the weekly delivery.
The food was so tasteless. Vegetables were inedible.
I have no idea how a chef could get it so wrong.
I am a creative eater & have no trouble eating decent meals.
SOULARA needs to address this issue because they will not succeed with the poor quality of food they are currently delivering.
I wasted my money and time.
1 comment
Gloria S.Soulara
Hi Sue,
I'm sorry to hear that you did not like the taste of our meals!... Read more
We are always looking for specific feedback so our chefs know how to tweak our recipes and ensure our meals are always to our customers' tastes. In the meantime we have brought your feedback to the attention of our head chefs so that we can work to improve the flavours of our meals for future recipes. We hope that you can give us another try in the future so that we prove to you that our meals are as good as you were expecting! Warmest, Soulara TeamSimilar opinion? Write a review on ieatwords.com.au!
Bonnie-Lea E.Southwest, VIC
Absolutely loving it! Easy to stay healthy whilst working full time and studying!
I've been doing Soulara now for a few months and it is absolutely great for someone who is working and studying and wants to remain eating a healthy balanced diet. I am aiming to tone up as well and Soulara have made it easy for me to make good healthy choices that I know are nourishing my body to get me through my day. I see a lot of reviews talking about taste being bland etc but I have to disagree completely, the meals are very flavoursome and I've even given a few to my mum who loved them as well. It is great that they source their products...Read more
from mostly organic farms and its food planned by a nutritionist. Really gives me extra comfort in the choices I am making. I highly recommend to anyone who is time poor, wants a healthy choice and loves value for money!Similar opinion? Write a review on ieatwords.com.au!
rosy11Sydney
- 3 reviews
Was reeled in by all the glowing 5-star reviews..
There are definitely some delicious meals however I chucked out so many meals due to taste. I had to chuck out the following meals due to taste and smell: Shakti Stroganoff, Nirvana Carbonara, Jalepeno Mac & Cheese and Mushroom Bourguignon. I had to opt for different dinner options, and just wasted my money. I really wanted to like it, but in comparison to other Meal Plan companies, they have a smaller menu size, and didn't taste too great.
I am happy I tried Soulara out, because I found out it wasn't for me.
In regards to delivery, for my tw...Read more
o orders they were either sent to wrong house or didn't make an effort to hide it. Delivery fee is 20$!!!! Ridiculous amount to pay.... No value for money here. I'm on YouFoodz now. They have yummier meals AND free shipping! Not regretting it one bit.2 comments
Gloria S.Soulara
Hi Rosy,
We're sorry to hear that you didn't like our meals!... Read more
We do our best to ensure they are as delicious as possible, but it can still be a challenge to ensure that every meals is to everyone's taste. We do have a large variety of meals suitable for dinner with new meals being added all the time! Hopefully in the future you will be able to enjoy some of other meal options. We are also sorry to hear about your experiences with delivery. Our delivery fee is $10 (as opposed to $20), however it is completely unacceptable that the courier delivered to the wrong house. We take all issues like this very seriously and will be following this up to ensure it doesn't happen again! As for where to place the meals, we offer all our customers the option to leave detailed delivery instructions to ensure they are delivered as securely as possible! Hopefully this will ensure they are properly hidden for future deliveries. Warmest, Soulara TeamHi Gloria,
I specifically asked in the instructions for the package to be hidden. Also when I was on Soulara, the delivery fee was 20$.... Read more
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Questions & Answers
Daveasked
What is Soulara doing to:
- Fix tiny portion sizes?
- Offer better food (taste & presentation)?
- Not use any plastics or foil in the packaging?
I'd love a service that provided proper meals, and didn't cost the Earth (double meaning intended!)
3 answers
What?
Gloria S.Soulara
Hi David,
I hope you are well and thank you kindly for sharing your thoughts.
Your feedback is incredibly important to us and the team have taken these into consideration.
We have increased some of our meals portion sizes to 400 grams, however, we appreciate that each individual requires more or less. This is in review to ensure that we can further maximise our customer's experience.
In terms of the taste and presentation of our food, our production team are working closely with our local Australian suppliers, expert nutritionists and QA officer during these uncharted times to ensure we continue to use fresh ingredients and produce high-quality meals. We also aim to review our menu on a fortnightly basis and upload a new meal every 2 weeks.
The team also appreciate your concerns regarding the use of plastic in our packaging. We use biodegradable packaging that can be recycled, placed with your general waster, or composted. The containers are 90% biodegradable which means that over time all the packaging decomposes except for 10% of the inorganic plastic material. We try to minimise the impact the use of plastic has by using BPA free, directly recyclable plastic manufactured through a 30% cleaner process than other methods. We are actively looking into phasing out our plastic packaging in the coming months and switching over to even more biodegradable alternatives.
Thank you again for taking the time to send through your questions.
@Fired Up, what could you possibly not understand about the review?
Birsen F.asked
Does Soulara help with weight loss
1 answer
Gloria S.Soulara
Soulara meals are nutritionist designed. With satiating fibre, plant protein, healthy fats, and low GI carbohydrates, Soulara meals can assist you in meeting your weight loss goals and maintaining a healthy weight with ease.
Carmen P.asked
what additives, if any, do you use?
4 answers
is anyone there to answer my question about additives?
Gloria S.Soulara
Soulara is proudly additive free! We use modified atmospheric packaging in our shipments, to keep your meals fresh without using any additives or preservatives.
Ask them directly would be logical And immediate
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Gloria S.Soulara
Hi Kat,
Sorry to hear about your experience with us! If you could provide us more details of your case via DM we will look into this issue and ensure that it has been resolved correctly. We are incre... Read more
dibly disappointed to hear about the response time on your issue as we do our best to ensure all our customers are replied to ASAP.