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Great product, Great Service, Above and Beyond
children ages 6/8 No more than 3 100% safe.
We purchased in 2013 via layby on the website.( Arrived without a hitch)When my kids were quite young. It was only recently that there was a rip in the stitching after 5 years. Which I thought was awesome. Called and they unexpectedly replaced mat for me even though it was out of warranty. I thought this was great understanding and went well and truly above what they had to do. Would recommend this product based on the item it’s self and the service. Love love.
1 comment
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Healthy, Fun, Safe
The medium round trampoline has been such a great investment for our family. We purchased it 6 years ago and the kids have had so much use out of it and still do. It’s also great when they have friends over to play. A great way to keep the kids active, healthy and away from ‘screens’. This is a perfect size for a family with two kids.
1 comment
Springfree T.Springfree
We love hearing from customers about how much fun their family is getting out of their Springfree! It is so great to hear your kids are getting outside and active Hamish! Make sure you join them :) Kind Regards, Springfree Team
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AMSMelbourne
Mega.
This trampoline is great - it feels safer than all the others we have had, it also looks better. We have had the trampoline for a few months and it is wearing very well. We also used the moving service when we moved house and that was flawless - the dismantle and reassemble process was done swiftly and with no fuss.
1 comment
Springfree T.Springfree
Thanks for the great star rating, we are so happy you had a wonderful experience with us! Have a great day and happy bouncing to you and your family! Springfree Trampoline.
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Find out how Springfree Medium Round R79 compares to other Trampolines
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All round entertainment
We have had our Springfree Trampoline for nearly 8 years, we have 2 daughters who are now 9 and 11 who have absolutely loved having this in the backyard. Not only has it been long lasting, it also needs minimal care when looked after properly. Certainly worth spending the money on getting this fabulous product.
1 comment
Springfree T.Springfree
Woohoo! We love getting such positive feedback from our customers! Thanks for the great review and 5-star rating and comments! Happy bouncing! Kind Regards, Springfree Trampoline!
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Liza
- 4 reviews
- 1 like
Peace of mind that this product is the safest you can get!
We love our springfree trampoline! Purchasing was easy and I was even offered a finance option to fund it! It was delivered and installed for me so that took the stress of fiddling around for hours to set it up! The trampoline itself is so well made and such great quality. I dont need to be worried when my kids play on it because I have peace of mind that it's safe and sturdy.
1 comment
Springfree T.Springfree
Thanks for the great star rating! We love hearing positive feedback and value the opinions of our customers! Happy jumping and have a great day :) Kind Regards, Springfree Trampoline
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ErinWaterford
Exceptionally safe product!
We have had our Springfree Trampoline for around 7 years. Our children have so much fun in it and get so much enjoyment out of it. We always feel comfortable knowing they are zipped safely inside.
The trampoline is also so easy to move with the wheels, allowing us to mow under.
We would highly recommend a Springfree Trampoline to anyone after an extremely reliable product that will bring their child/children or themselves many years of fun!
1 comment
Springfree T.Springfree
Woohoo! Thanks for the 5-star ratings all round and your awesome comments and review! We strive to deliver an exceptional product, and love to hear such positive feedback from our happy customers. Hav... Read more
e a great day, and happy bouncing! Kind Regards, Springfree TeamSimilar opinion? Write a review on ieatwords.com.au!
TitokoAU
Fantastic trampoline!
I bought the medium round trampoline 6 years ago for my son at 4 years of age, he now has two younger siblings that are all still enjoying a daily bounce on it, as well as their cousins. We haven't had any issues with it at all, it was even great for the children when they were crawling, as I could put some toys in there, zip it up and they were safe as well as learning to balance. I have had to move it once to our new house and admittedly it is tough to dismantle but thankfully much easier to reassemble. Being strong helps but it is mostly ...Read more
about getting the technique correct. I only broke one of the rod holders in the re-assemble which Springfree Trampoline were very helpful in sending out a couple of replacements. We haven't had any issues with the trampoline netting or mat breaking down and it has had a lot of punishment. The kids favourite thing to do is to jump on it with their water guns in summer and slide and bounce all over the place. Heremaia Titoko1 comment
Springfree T.Springfree
Thanks for the awesome feedback! We strive to deliver the best experience possible and love hearing positive feedback from our happy customers. Happy jumping, Springfree Trampoline.
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LisaLUTWYCHE
Safe, sturdy trampoline
Amazing value for money! Our trampoline is 8 years old and still going strong. Have had to replace the mat however still a great, safe, sturdy trampoline for my children. Their safety report, disassembly and relocation service is great, worth paying the money and avoiding the headache! Can highly rate Springfree Trampolines!
1 comment
Springfree T.Springfree
Thanks so much Lisa for your awesome review and great feedback. Delivering an exceptional experience is important to us, so we love to hear such great feedback from our happy customers. Happy bouncing... Read more
, and have a great day! Kind Regards, Springfree TeamSimilar opinion? Write a review on ieatwords.com.au!
Best exercise for teen
Best trampoline we’ve purchased over the last 20 years. Super strong durable, easy to move with the added wheels. Huge bounce with the added extra of the much loved basket ball addition. Keeps my overactive teen expelling endless energy.
1 comment
Springfree T.Springfree
We are so excited to hear your teen has been outside and getting active Didee :) It is a great way to use up all that energy!!! Keep bouncing, Springfree Team
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Find out how Springfree Medium Round R79 compares to other Trampolines
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A Non.AU
- 11 reviews
- 4 likes
Durable and safe
It is up there for price compared to other brands however we have had ours for about 5 years and it still looks like new.
The sturdy netting and lack of springs means I don’t have to worry too much about the kids when they are using it. However, the edging of the mat is hard and the kids have been injured a few times as a result.
If I had a real gripe with it, it would be the difficulty in setting up and removing it. In theory you can do it, however we have tried many times without any success. So you have to factor that additional cost in if you want to move house with it.
1 comment
Springfree T.Springfree
Thank you so much for your review! We are so glad you love our product and are happy to hear your kids have been jumping for so many years! Happy bouncing, Springfree Team
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Tanya ImeriFrankston south
- 2 reviews
- Medium Round R79
- Verified purchase
Every backyard should have a springfree trampoline!
Acro balance is so good for children’s healthy growth and development! A safe springfree trampoline makes this achievable at home!
1 comment
Springfree T.Springfree
Thank-you for your excellent review Tanya! We strive to deliver a premium product and we highly value all feedback from our customers. Kind regards, Springfree Team
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PapsGreater Melbourne (Metropolitan), VIC
Great for kids
Springfree trampolines are the best trampolines for kids. I recommend springfree great for kids gross motor skills and strengthening. Fantastic for before and after school.
1 comment
Springfree T.Springfree
It is great to hear your love for Springfree Paps! We completely agree with you that it is a fantastic outdoor activity for kids! Happy bouncing to you and your family :) Kind Regards, Springfree Team
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CarolineAdelaide
- Medium Round R79
- Verified purchase
Fantastic trampoline! My daughter uses it almost every day!
Not just a trampoline .... my daughter uses it as a cubby house (with the cover on), a basketball game, for trampolining, for general exercise, for dancing, and to play active games on the Tgoma/I-pad game centre. The best investment to encourage active kids!!
2 comments
Springfree T.Springfree
Caroline, that is so fantastic that your daughter is getting outside and being active on her Springfree Trampoline in so many different ways! We know she will continue to love it for years to come and... Read more
find new and creative ways to have fun, be outside and be active :) Kind Regards, Springfree TeamThank you!
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Melissa Williams
- 2 reviews
- 9 likes
Good and bad
This is a good, safe trampoline and my kids have enjoyed it. My only concern is that we have had endless problems with bent and dislodged rods. When this happens, it is terribly expensive to have the trampoline serviced through Springfree Trampolines and the parts are crazily expensive. For the past 3 years we have had to pay approx $700 per year to maintain our trampoline ... despite only moderate usage in accordance with the guidelines. I don’t think I would buy another.
February 21st 2018 Update: Do NOT buy one of these
Product is ...Read more
good for a time then falls apart and costs the earth to maintain. Dealing with Customer Support is beyond difficult. There are much better trampolines on the market. Do your research before buying a trampoline with such crippling maintenance costs. any positive reviews on this site must have been written when the trampoline was new, before the endless problems became manifest.13 comments
Springfree T.Springfree
Hi Melissa, Thank you for contacting Springfree Trampoline! We do have spare parts available for purchase at a very reasonable cost to our customers. We do advise customers, as we did with yourself, o... Read more
n how to care and maintain the trampoline. If your trampoline is not maintained, this can cause further damage which may require further parts and services. We hope you are able to get your Springfree Trampoline back up and running! Kind Regards, Springfree TeamThis is a disingenuous response and does not address the issue I have raised. The spare parts are not at all reasonably priced which is probably why the prices are not advertised on the Springfree we... Read more
bsite. It would be good if your response was less about PR damage control and more about addressing the legitimate concerns of genuinely unhappy customers.Springfree T.Springfree
Thank you for your response Melissa. I can confirm all information in the initial response was genuine and factual. The cost of replacement parts are very reasonable, and the reason they are not liste... Read more
d on our website is because we have several different types of models as well as several components that make up each model. As you are aware Springfree Trampolines are completely designed for mum's and dads to disassemble and reassemble, therefore it is completely optional for customer's to choose to purchase these services and cover that costing. If the customer chooses to have the trampoline professionally disassembled and reassembled, this will increase the overall cost of the order. We hope this further clarifies things for you, and please do not hesitate to reach out to us should you have any further inquiries. Kind Regards, Springfree TeamSimilar opinion? Write a review on ieatwords.com.au!
Rach
- 2 reviews
Best Christmas Present Ever
Ever after 7 years, our Springfree Trampoline is still going strong! The three kids use it every day, we have a FlexorHoop which has added to the fun! Yes, it’s expensive but well worth the investment considering how much and how long it has been loved! Money well spent :)
1 comment
Springfree T.Springfree
Thank you for your wonderful review Rach! Our Springfree Trampolines are built with quality materials and are designed to last years in any conditions! We are glad to hear you are able to attest to th... Read more
is and it is wonderful to hear you have had so many years of bouncing fun! We know you will continue to enjoy your Springfree Trampoline for years to come :) Kind Regards, Springfree TrampolineSimilar opinion? Write a review on ieatwords.com.au!
Find out how Springfree Medium Round R79 compares to other Trampolines
Know better, choose better.
Kids love it
Every evening my kids play on the trampoline and the neighbours kids join them. Fantastic purchase. Their safe and having fun. They are learning balance and flexibility. The games like crack the egg and basketball are highly entertaining.
We bought it for Christmas and my son wanted to know how Santa managed to drop it from his sleigh direct into our backyard. I was impressed I could put it up on Christmas eve with a few glasses of wine. The neighbours who were having a party were running a book as to whether I was going to achieve it in time. I watched the videos and not too bad.
1 comment
Springfree T.Springfree
Thank you for your wonderful feedback! We are so happy you and your family are loving your Springfree Trampoline and found it easy to install just in time for Christmas :) Happy bouncing to you and your family ! Kind Regards, Springfree Team
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EmmaSydney
Hours of fun!
My boys spend hours jumping - it is great way to get them outside and active without needing to leave home!
1 comment
Springfree T.Springfree
We love to hear from our customers, especially in regards to kids getting outside and being active! It is always what we like to hear! We are so happy that your family is enjoying your Springfree Tram... Read more
poline Emma! Happy bouncing from the Springfree Team :)Similar opinion? Write a review on ieatwords.com.au!
- Medium Round R79
- Verified purchase
second springfree trampoline purchased
purchased first trampoline about 7 years ago for my grandchildren. Still in real good condition. Purchased second for next grandchild. Safety is a comforting feature.
1 comment
Springfree T.Springfree
We are very happy to hear you have had so many wonderful years of bouncing fun on your Springfree Trampoline! Getting your grandchildren outside and active while you have peace of mind that they are s... Read more
afe is what Springfree is all about! Happy bouncing to you and your family! Kind Regards, The Springfree TeamSimilar opinion? Write a review on ieatwords.com.au!
Setup is brutal!
I bought the $2000 oval trampoline. Looks great, but you need to be a body builder to set it up. 2 of us couldn't get the rods put in properly. Once we did, we noticed couplings slip underneath the map on the bottom. We had to take them all out and fix them one by one. This is a ton of work to setup, with 2 or 3 people. I haven't setup the VULY, but this one is a beast to get together and take down. Might want to think about that before you buy.
1 comment
Springfree T.Springfree
Thank-you for your review, and we're sorry to hear you had trouble with your installation. We would like to reach out to you to make sure you're all up and running and don't need further assistance. I... Read more
f you could please send us your best contact details to [email protected] we will call you direct, or alternatively you can call us on 1800 586 772. We do offer an installation service that you can take up if you ever need to disassemble or reassemble your Springfree again, and our team are always happy to talk you through it over the phone or help you locate our installation videos on our website. Kind regards, Springfree Trampoline.Similar opinion? Write a review on ieatwords.com.au!
Nay
- 2 reviews
- 5 likes
Poor product and after sales service
Poor product and after sales service!
Discovered a while in the net as soon as we put it together...wouldn't do anything about it.
Just short of the warranty period we noticed the metal was piercing the mat in quite a few places. They would do nothing to fix the problem under warranty...not happy!
1 comment
Springfree T.Springfree
Thanks for your feedback. It's upsetting to hear that this was your experience. It is highly unusual to hear of these issues within a short time frame for a product of such high quality. We'd love to ... Read more
hear more about your experience, learn from it and review your issue. If you'd like reach out, please email [email protected] with your best contact details and we'll be in touch. Many thanks The Springfree TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Kellyasked
I'm considering purchasing the spring free brand in either the round medium or the medium oval. Are they worth the money or should I purchase an OZ trampoline for $700 brand new? All feed back would be appreciated.
4 answers
We just bought one, and wish we didn't! Their customer service is absolutely appalling-rude, inflexible bullies, and apparently their lack of support continues down the track when you have maintenance issues. Definitely look at purchasing any other brand-there are many good quality trampolines out there that are far cheaper, and will give you far less headaches. Good luck!
Hi Kelly. I believe they are overpriced. Ours looked fantastic new and worked well over 6 months or more. However I have an autistic son who gave it one hell of a work out. In other words if it's not going to get much use it should be ok, but to be quite frank there are other tramps out there which you could replace 3 times over for the same price as a springfree. I hear Mr Trampaline on Dandenong Road is well worth a visit. He supplies the same tramps as used in centres such as 'Bounce' where tramps are used 10 hours a day (albeit indoors). We have had the net, numerous rods and the mat replaced and once these have packed in will be going elsewhere. Hope this assists - Dom
Don't have ours yet. But they are an awful and unfair company to deal with. Go elsewhere!
Kellieasked
Hi. We bought our children the medium oval for Xmas 2015.
It was installed according to instructions and whenever a child bounces, the netting comes off several of the poles.
It makes the trampoline look cheap and I'm unhappy.
Any solutions? Kellie
1 answer
Springfree T.Springfree
Hi there Kellie
For those enclosure rods that are causing some difficulty we recommend taking down the enclosure net to gain access to the pockets.
You will need to take down the enclosure net and lay the enclosure rods on the trampoline mat. Push the rod up into the pocket and past the catch. You will feel some resistance as the ball is pushed through. This may take some force, but rest assured it will be the solution to the problem you are experiencing. Check out step 9 & 10 of this video http://www.springfreetrampoline.com.au/installation/medium-oval-trampoline-new.
Please feel free to contact us on 1800 586 772 if we can be of further assistance.
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Springfree T.Springfree
We love our customers and want to ensure you always have the best experience with us :) We are so happy to hear we were able to assist you with getting your trampoline up and running again ! Happy bouncing, Springfree Team