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TimCoronet Bay
Poor delivery service - good prices on appliances
Great price on the new fridge I bought, but unfortunately I didn't see under the fine print under the delivery tab prior to ordering that the delivery/courier service ONLY delivers to your door. Meaning they won't bring the appliance into your house and won't set it up for you (which is nice for everyone so u can see what you are getting n that there is no damage before they leave).
For elderly people, and disabled people such as myself, this is a real problem as I'm sure you csn imagine. I have stage III breast cancer and a ruptured and com...Read more
pressed disk in my back. My partner just had full wrist fusion surgery also a week ago and yet had to help the delivery man get the fridge onto at least our porch and tgus off our front yard. The email stating that the fridge had been shipped only came about 1 to 1.5 hours before the fridge was at our door. So I couldn't find, nor had time to pre-organize some, people to help us. So now I have a new fridge outside we can't move. I normally order my appliances through appliances online, however they charged $30 for the same fridge. So i thought I would give stax Appliances a try. However for that extra $30 appliances online automatically bring the appliances into the house and set them up. Because of these delivery issues I sadly have no choice but to go back to appliances online, or the number of other appliance stores who also deliver and install appliances in the home, in the future. I do hope that stax does consider changing these delivery issues because in the end they will only serve to limit their market because it makes it very difficult for the elderly, people with disabilities, etc to realistically order from them. And then they are also missing out on otherwise glowing reviews, and just as important word of mouth referrals, and future (return) sales. At minimum I hope they stay true to their word and make the fact that they do not bring appliances into homes much more visible and clear on their website so that other people (elderly or disabled) don't end up with brand new appliances left outside that they can not move or install themselves.Similar opinion? Write a review on ieatwords.com.au!
RitikaSydney, NSW
- 7 reviews
- 1 like
Very efficient n professional.
I ordered the products however they had one of it in backoder. They got in touch with me straight away n offered me a refund. The other things were posted to me withon hours. Appreciate the honestly.
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free p and h
I ordered 3 boxes of Foodsaver (Sunbeam)vac bags, Stax had a good price and free postage, i had done my homework and they had a reasonable price, saved postage compared to another company so i was in front.
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Warwick
- 3 reviews
- 1 like
- Verified customer
Great price and service
The price from Stax Appliances for the refrigerator we wanted was the cheapest both from local suppliers and online and cheapest by a long way. Communication from the Stax Team was good, the new refrigerator was delivered direct from the factory withing the stated time frames and the old refrigerator was taken away, all for the stated price online; you cannot ask for better. I am letting all my friends and family know about Stax Appliances and what they can offer.
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Amazing Massager!
Has helped me and my partner immensely with our sore muscles and aches and pains, his from sports injuries, mine stemming from keyboard/mouse repetition. The massager really gets into the muscle area and I feel like a million bucks after, it is not that heavy so can be used solo. The heat pads are fantastic too. I would highly recommend this product. I like the soft grip handle too. I'm so glad I bought. Top quality product. Also faultless transaction with stax appliances. No hassles and very quick delivery
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lostcoo
- 2 reviews
- 1 like
Awesome coffee
Really great product, easy to use and it makes a great coffee. Fast delivery and service. Highly recommended Stax Appliances.
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Minhaz
- 2 reviews
Purchase review
When paid amount, invoice not sent to my email address.
Correct Delivery date unable to provide, even on requesting didn't able to provide.
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Good service, good price and good working
Good service, good price, and good working. I recommend others to purchase appliances you need here. I'm satisfied with my washing machine.
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Sakx had what I wanted in stock and their service was prompt.
I ordered some polkaudio speakers just before Christmas and Sakx got them out to me quicker than I expected, just befor Christmas day.
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Gabriel
- 2 reviews
- 2 likes
Great experienec
Definitely a recommended online shop for appliances. the delivery was on time, properly handled and most importantly FREE!! Thank you Stax
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Ron
- 2 reviews
Stax are great!
Very helpful from sourcing the LG 60" Smart TV required to loading the unit into my car, excellent service all round.
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Stainless steel EVO bin
Good range, the same item was $100 more in high street store delivery was 7 days tho over Easter
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Very fast & frienly service
Internet transaction was very fast and smooth.
My follow up phone call the following day was a pleasureable experience, thank you and well done.
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PhilBelvidere
Electrical goods storm damage
Had a near new LG OLED TV and a Denon amplifier ruined in a electrical storm. My claim was processed quickly and replacement of goods was handled by [Name Removed] @ Stax Insurance. [Name Removed] was extremely helpful and stayed in contact with me at all times making sure everything was going okay. [Name Removed] did a fantastic job and I rate him with 5 stars .
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MargaretAU
What a great reliable company they went out of their way to fit in with my times and the product
Love the fridge very roomy and quiet, I would recommend this fridge, and it has a 10 year warranty, I am a very happy customer.
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Excellent service!
The item we purchased was no longer available so they went out of their way to source another one for us that actually cost a little more than the one we had originally ordered at no extra cost to us. It was delivered much faster than they had told us it would be. Very happy with their service & highly recommend purchasing from them! Will definitely purchase from them again!
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great size and quality product
item was as described at a reasonable price was delivered very quickly. easy to operate. very happy with my purchase
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- Verified customer
Must have Vacuum Jars
The best price I found. Fast delivery and the product was exactly as described and packed securely. I'd like to order more soon.
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I would recommend
The item was as described it was packed well and arrived in a reasonable time frame without any damage. What's not to like
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Dave S
- 4 reviews
Quick postage. good product. .
Product was as advertised. Was a good price. Happy with purchase. Would recommend to anyone. A good on line store.
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Questions & Answers
Cath Walkerasked
Do you have the Emilia 80cm dual fuel cooker in stock?
2 answers
I dont but have you thought of asking STAX ?
Stax A.Stax Appliances
Hi Cath Walker,
If you are referring to DI865EI4 then they are available to order. Please call us 02 9716 5600 to discuss delivery options. Product link is https://www.staxappliances.com.au/emilia-80cm-stainless-steel-dual-fuel-cooker-with-electric-oven-di865ei4.html
Kind Regards,
Team Stax
peterrobertasked
Hi - do you have model RF522BRPW6 in stock and available for delivery to postcode 4005 (QLD)?
ajayasked
Do you have the LG10kg toploader in stock?
1 answer
Stax A.Stax Appliances
Hi Ajay,
Are you looking at any specific model of 10 KG top load washer? We need a model number and delivery postcode. Please email us your future queries at [email protected] and sales team will respond as soon as they can.
Kind Regards,
Team Stax
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