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Stegbar NSW, Kotara
- 3 reviews
- 1 like
I was after a part for my Stegbar Door and contacted head office, who were not interested in helping me at all. I then contacted Ben from Stegbar at Kotara who was extremely helpful and went above and beyond to help and get the required part for me.
I cannot recommend Ben at Kotara strongly enough, good work Ben and many thanks for all your efforts.
First Front entry Door delivered too big ... Stegbar sent up a man to remeasure twice then!...Stegbar delivered another front entry at least 3weeks later which was too big again.
Stegbar tried to say it was our fault!
Once the front entry was installed..... the horizontal bars didn’t match so 3 weeks later they came back again to fix the problem but, couldn’t finish as they hadn’t brought enough stock. Finally, after we first ordered the Front entry, 140 days later we had the project finished other than the locks that don’t work correctly....
- 3 reviews
Great service from kotara store,super helpful with great knowledge on products. Product is great, have replaced all windows in existing building with these windows,and will definitely be using them for the extension renovations.
Dear VPatterson,
Thank you for positive review and feedback. We are so pleased to hear you are happy with your new Stegbar windows and we look forward to being able to assist you with your future requirements....
Read more Warm Regards, The Stegbar TeamOrdered a bunch of windows - windows were delivered on time. Required glazing post installation, glazing was postponed multiple times and is still outstanding. Promises made and broken, uncontactable and non-responsive. Terrible experience.
No urgency to resolve from Stegbar given we had to pay 100% of the cost upfront.
Still waiting to hear from anyone at Stegbar.
Hi GMO,
Thank you for taking the time to provide this feedback. We are disappointed to hear about your experience and would like ensure we rectify this immediately. To enable us to do this, please s...
Read moreend us your contact details via email, including phone number, email address and your post code. Please email us at [email protected]Find out how Stegbar NSW, Kotara compares to other Home Renovators
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Ben Smyth has been great to deal with at Kotara Stegbar. His quotes are always on time and he also provides excellent communication on the status of the jobs. He also keeps us informed on the progress of the job delivery.
Hi Andrew,
Thank you for taking the time to provide such a great review on Ben and Stegbar Kotara....
Read more Warm regards, The Stegbar TeamPurchased a new front door from Stegbar Kotara, I had no clue on what to expect or what I needed to know. Ben Smyth went above an beyond with his customer service from start through to installation. Explaining what option and choices I had, product details and the installation process. I even had a follow up call after we arranged installation to ensure I was happy with the product. His communication was clear and consistent throughout the whole experience. I would highly recommend Stegbar products and service!
Hi Tiff,
Thank you for taking the time time to provide such great feedback on Ben and Stegbar Kotara. We hope you enjoy your new Stegbar products....
Read more Warm regards, The Stegbar TeamQuestions & Answers
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Category | Physical Shops and Home Renovators |
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Dear Jo A,
We appreciate you taking the time to provide us with feedback on your job. We are disappointed to learn about your experience and would really like the opportunity to discuss with you further....
Read more To allow us to follow up, could you please send us an email with your best contact details and your address. We look forward to speaking with you. Warm Regards, The Stegbar Team