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Reviews

4.2

23 reviews
5
(17)
4
(1)
3
(1)
2
(0)
1
(4)
  • Build Quality
    4.3 (6)
  • Value for Money
    3.3 (6)
  • Cleaning & Maintenance
    5.0 (5)
  • Noise Level
    4.8 (6)
  • Temperature Consistency
    3.7 (6)
  • Heating Speed
    3.6 (5)
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Awesome water heater!

published

We needed to replace our faulty solar pannels and the pump in the tank.The solar has been nothing but trouble so acter doing some research and getting a recommendation from a friend we decided to go with the Stiebel Eltron WWK302 system.

The install was done with minimum interruption for us and so far it's been great, hot water when we need it.

Worth mentioning that on some reviews that I read people were concerned about noise from the pump, yes you can hear it but it's a quiet hum that hasn't bothered us at all.

Date PurchasedApr 2017

So Quiet!!!

published

I've recently installed 6x Stiebel Eltron WWk-302 units at various locations.
Compared to the new units they are so much quieter, and no complaints from the clients.
We have also complete a few solar hook ups, great option!!!!! Simply and easily done, great selling point for some for clients who have are going to install solar panels.

Date PurchasedJan 2017
David Thomas

David ThomasStrathbogie

  • 6 reviews
  • 5 likes

Great savings on Electricity Costs....and excellent service

published
Date PurchasedOct 2016
1 comment
Stiebel Eltron
Stiebel E.Stiebel Eltron

Thanks for your review about our heat pump. I am pleased that the Hot and Cold Shop were able to get it back up and running with minimal hassle.

Electric Hot Water Storage Systems

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See all Stiebel Eltron WWK 222 / 302 reviews

Questions & Answers

Caroline N.

Caroline N.asked

WWK 222 / 302

we purchased the Stiebel Eltron after we were totally burnt out in a fire 2016 - has been working fine - but now only getting tepid water - no hot water - not sure what the problem is - would appreciate any thoughts. Located on Mornington Peninsula, please call 0411029247.

3 answers
Will
Will

Check tempering valve- should be blue or orange cap. These fail often. If you release water from the pressure relief valve is it hot? The valve should be labeled as to what it is. If its hot at the relief valve then it will be likely that the tempering valve is faulty. You could try and adjust the tempering valve using the cap or small handle that came with it. This may give a clue to the valve being okay or not also.

Deborah C.
Deborah C.

We had water leak from faulty seal and corrodes the temp sensor wire off the anode easy fix and this is a known fault call the warranty agent ours was free under warrenty

Stiebel Eltron
Stiebel E.Stiebel Eltron

Hi Caroline. Our service team are available Monday - Friday, 8am-5pm on 1800 153 351. I have notified them to give you a call to assist with this issue.

Deborah C.

Deborah C.asked

WWK 222 / 302

I had a unit installed may 2018 it failed at install the unit had a faulty weld it was replaced under warranty the new unit failed a few months later when a seal failed and water began leaking the seal was replaced the unit again failed and a lower seal failed when the seal was replaced the repairer lost a part into the tank they replaced that part now February 2020 the unit has again failed it is leaking water from between top electric part and tank 4 failures in less than two years can anyone else relate to this ? I am in qld and the unit runs on rainwater only . I am so angry about the repeated issues with this unit . My installer has not seen this many issues I am wondering if I bought a lemon

No answers
trevor

trevorasked

Eltron WWK 222

Just installed WWK 222
is making a lot of vibrating noise very loud

2 answers
Stiebel Eltron
Stiebel E.Stiebel Eltron

Hi Trevor. That doesn't sound right, and we'd like to investigate this further. Feel free to call our service department on 1800 153 351 or email your details and a brief description to [email protected]

trevor
trevor

Have contacted installer and think unit was damaged in transport so they are getting the fan repaired by Stebel E
Thanks Trevor

Get an answer from our members and Stiebel Eltron representatives

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