ALDI Stirling Designer Collection Espresso Machine (2014-2019) Questions & Answers

I have no idea. Best get your purchase receipt ready and call them on the number on their warranty card.

150

Same problem. Would also like to replace the gasket to see if this fixes the problem and would like to know where I can buy this gasket.
Malcolm

I replaced the gasket seal but it did not completely stop the leak on my Aldi Sterling Designer Collection machine. Some water still escaped over the portafilter wall. But it may be different in your case. We have had our espresso since August 2017.

The gasket seal only costs $7.5 so it may be worth a try.

Here are the details:

Part number: MS620342
Seller: Ellis Electrical, 14 Gladstone Rd, Dandenong, Vic. 3175
Phone: 03 9791 1486
(They also have an online shop on eBay)

Preps: I had to turn the espresso machine upside down to remove the gasket ring, brought to the shop for a perfect match. Get some Food-Safe Tap Lubricant (from Bunnings) and apply it to the new seal when putting it in.

Good luck.

I believe Aldi will try to replace or reimburse it at their discretion according to the warranty term (3years).

I returned mine to Aldi and got a refund for the full cost.

I have sent my machine back to Tempo as a warranty claim. Search internet for Aldi Warranty Claims and you should be able to find the instructions for a claim.
If you don't have your EFTPOS docket, you might have to estimate the date of purchase, but in any case Tempo will give you a statutory declaration to complete.
The serial number and model number will be on the machine. My claim is taking a long time to process as the e-parcel labels they sent by e-mail never arrived at my inbox, and they had to post them to me. I had a similar fault as yours, no response to control knob, and water leaks. Good luck!

Oh thank you and I am returning the machine back to ALDI. Possibly we both purchased a faulty batch!

No I saw a few other reviews with the same problem. If you still have receipt you should be able to return for refund

Hi Liv,
The water tank is either not sitting properly in position or it's empty. This can cause an air gap between tank and seal, causing water to leak out. Remove the tank and refit, pressing down firmly from the top of the tank. Preferably fill the tank up with water before your refit it. It's happened to me a couple of times when I first got machine. If the tank is fitted properly, it doesn't leak. Cheers Philip.

No, I've been using the machine daily for over 5 months- no issues. Ensure you empty the bottom tray after every use- it fills very quickly; so the tray could overflow if you proceed without emptying after each use. And I always top up the water tank before I start- every time!

Yes Water everywhere every time I use it. The PUMP Seems to dump extra water not in the tray but under it then it runs out!

Number 4.7 is specific to your coffee grinder - it's not the same on every grinder. A rough guide to find the correct grind is to test and try by making it finer and finer until your espresso machine has trouble pumping the water through - ie it becomes blocked. Then back off the grind a few steps until you get reasonable flow. That will give you your strongest coffee for those beans on your grinder and your espresso machine. If it's too strong for you then change the beans to a milder roast or bean source.

Thank You