Stratco occasionally offers incentives to their customers. Between the 12th of November until the 19th of November, 2022, Stratco offered reviewers a $10 Super Saver Voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ieatwordss Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Previous incentive period included 12/08/2019 until 21/08/2019
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Samantha KeltieSouth East Queensland, QLD
Great shed, quality and size is perfect!
Awesome customer service, the person I dealt with was very helpful and pleasant to deal with.
The shed is great quality and was easy enough to erect with two people.
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The reviewer stated that an incentive was offered for this review
Shane D.South East Queensland, QLD
Well done thanks for the help
After deciding COVID 19 was a good time to lop a palm tree and smashing my clothes line. I thought it was time for a new one. Stratco Maroochydore were extremely helpful on the phone in me picking a replacement clothes line. Cannot be happier, the wife is too after she stopped laughing at me.
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The reviewer stated that an incentive was offered for this review
Lance
- 3 reviews
Catalogue Special
Friendly Staff
Great central Location at Kunda Park easy on street parking
Very Knowledgeable about store products
Guided us with our inquire which was a catalogue special
Did not try and upgrade to a more expensive product
Quite happy with our purchase
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Anthony AllmanSouth East Queensland, QLD
Artificial grass great for stopping weeds
We installed premium synthetic lawn down the side. The lawn looks great and no need for joins as our side is 2m wide. Most other products are 1.8m wide. It is doing a great job eliminating weeds and nice under foot.
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The reviewer stated that an incentive was offered for this review
P. GilliesSouth East Queensland, QLD
Great Customer Service and experience
Recently, I purchased a large quantity of insulated roof sheets and associated flashing from the Sunshine Coast store. Justine Castles was my sales rep and she was fantastic and knowledgeable about the Stratco product range. I had a small issue with a damaged sheet and she immediately actioned a replacement seamlessly. It was a real pleasure to deal with Justine and I will be back in the future. Great customer service.
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The reviewer stated that an incentive was offered for this review
DenisBWide Bay-Burnett, QLD
Stratco magnetic roofing shoes are not a gimmick.
Before when I got up on the roof to clean the solar panels, I would throw a rope over the roof and hold onto that and generally shuffle around like a crab. With the magnetic shoes, I can now confidently stand and work on the roof and the job takes a fraction of the time. Just need to keep any water away from the walking area. I love them.
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The reviewer stated that an incentive was offered for this review
PhalanSouth East Queensland, QLD
- 2 reviews
Range and Advice
Great range of products and displays in store.
Good advice from knowledgeable sales persons that know the products and how to calculate materials lists.
Check your orders though they are prone to making mistakes.
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The reviewer stated that an incentive was offered for this review
PeterSouth East Queensland, QLD
Staff Product knowledge
We are new members and found the staff most obliging in assistance and product knowledge for our needs. Staff assisted inn loading and car parking facilities. All very neat and tidy store area and well set out.
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The reviewer stated that an incentive was offered for this review
Lillian D
- 3 reviews
Excellent Service
We were approached in a friendly and efficient manner very quickly upon entering the store. We were given very professional advice and service.
We asked a number of questions and were given very worthwhile advice on our requirements.
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CathySouth East Queensland, QLD
- 2 reviews
Excellent Customer Service.
Staff very helpful, good product knowledge. We bought a Garden Shed, delivery was prompt. The Sunshine Coast Store has a great range of hardware. Thanks to all the team at Stratco..
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The reviewer stated that an incentive was offered for this review
Adrienne L.South East Queensland, QLD
Great staff and very friendly and helpful
I am always helped and met with a smile. A great customer service store.
I refill lpg gas bottles there regularly and they are so friendly and helpful.
Thank you Sunshine Coast Stratco
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