Dropped my car with no interior or door trims for a new stereo fit out easy job for them told 3hrs took 7hrs end result lots of errors.I then took it to a sound pro for under $200 its 100% tuned and all connected properly.My lesson all ways google the shop and read reviews before you walk in i learned the hard way.

Workmanship of installer.wrong advice from salesman

booked in yesterday for a new car radio, due out today at 1pm still hadnt shown by 4pm, stayed at home all day on my day off, called the office and was told the installer had fallen off the planet and they could come out again for another 8 days.
One very upset customer, go to jay cars thye were great.

I purchased a Highlander DVD recorder and apart from buying a faulty product, the store was rude and unhelpful when it came to honoring their warrantee. As a result I consulted the fair-trading department as well as legal advice and as a result I got my money back. Honestly, it didn’t need to go that far strathfield. Make no mistake, strathfield car radio is a poor customer service, poor product company which I’m sure will be out of business soon enough for ripping of hard working Australians who simply want good products and service.
The only positive thing that came out of the deal was learning that the dept. of fair trading will help keep business honest in Australia.
Very bad customer service, poor products, waste of money and time.

I have purchased everything from this store. That's in my car and have no problems with them. They have friendly staff. Have products to suit any budget. If you find a product cheaper they are more than happy to match it. They are the only store in Liverpool that don't rip you of for installation of all products

Staff a lazy, products poor. Don't get sucked into any 'offers' they have. Awful, just awful. Its been 14 days now waiting on a repair and my item, it is still in the shop waiting for 'authorization' to get sent back to the 'head office' to get fixed!! Do not use this Shop! If i had been in they would of forgotten it was there.

Just pray that any purchase you make does not break down

unprofessional head office who do not stand by replacing doa products within 7 days. its no wonder why this business has changed owners 4 times in 10 years. its a strait out dud formula with no benifit to the end user or team. just give it up.
nothing good can come of these stores. you get what you pay for. .
poor customer service, rude staff at liverpool store. Overall strathfield car radio have a false impression of good products.

I have only dealt with Strathfield one, when I purchased a $200 digital camera and a $70 sd card. Yes, they very polite and helpful when we bought the stuff, but as soon as the card stopped being read within the 12 month period, we took it back and they were the complete opposite. They did not want to help us, and told us that it was too much hassle for them to get the receipts from hq as they were all stored in large boxes.

I have had a very horrible experience with them, and I would hope no-one else falls into their trap.
None at all
Horrible Return Policy

Misleading, unprofessional and extremely uncoperative if anything goes wrong with the product.

My advice stay away no matter how good the 'deals'!!
Nothing really. They were polite at fitst but their only motivation was to get a sale regardless of whether it was appropriate or not
They were very misleading. I asked them if they could fix the CD player in my car. They said they could install a better unit that would rectify the skipping problem. I agreed. New CD player worked fine but they disabled all the stereo controls on the steering wheel. Then they wanted me to pay another $200 to get volume control only. They refused to refund so I'm taking them to Tribunal.

Strathfield have wide range of electronic products to choose from. The range of car audio systems is quite decent, although the quality of their installations is very average. They have a variety of products to suit different budgets, but their prices are not as competitive as other stores such as JB Hi-fi or Bing Lee. It is worth having a look at Strathfield to see what they have on offer and to get an idea of the price of a product, but you're most likely going to get a better deal elsewhere.
Wide range of products to choose from including car audio, mobile phones and DVD players
Quality of their products is very average

Your Store, Victoria Point, QLD, I wanted to buy a Road Angel Nav 3000, It had a yellow ticket on it Was $398 Now $348, I went to buy it and the sales girl took the ticket of and said no not at that price.I complained to the Brisbane Manager and he was very rude on the phone, I said I will be sending an Email to Head office, he said go for it, and would give me his Name.
Frank Meads, 3 Cazna Crt Redland Bay QLD 4165.
07 3206 8712. [email protected]

Your Staff and Managerment.

Refund Policy is appalling! Crazy! Almost impossible to return/exchange anything. :( Very unfortunate such a large retailer can't offer a better policy. I dont really like shopping here and wont do it again unless I have to.
Staff are MOSTLY polite
Dirty unclean unkept stores, REFUND POLICY

I took my son's mobile phone to be repair three times, the third time I went to collect it, they couldn't find the phone. They lost it. They keep saying to me that someone collected the phone and they are going to investigate it and call me back and they never do. My advice is, don't go there again. The service is horrible.

They lost my son's phone

I agree with some of the reviewers below. Strathfield needs to be more approachable and competitive. Recently I have seen less of their advertisements and flyers, maybe they have dropped the ball and thus the store is nearly forgotten. To be honest, Strathfield doesnt even pop into my head unless I pass the store. My experience with them werent that impressive either. I have asked for a price beat on JbHifi speakers and they were not really interested to win it or equal them. On the other hand JBHiFi was willing to beat it and offered some free goodies. That says it all, I am not angry with Strathfield but just not impressed.
Ability to bargain for a better price
Staff not very helpful

I bought a digital camera from Miranda fair Strathfield and i decide to change it becoz its not good enough for my PC so i went back and ask to exchange it for something else they give exchange it and not only that they give me the difference aswell, second time i went again not happy wd the product and they gave me the full refund. The labanese owner is so nice.
Its in Miranda mall and the arabic guy is so coprative