Motor burned out on third use after being stored away for a year, and we found that servicing options in Geelong are non existent. Have to travel to Melbourne (100km) for service. Won't be buying Sunbeam again!

We bought this machine in 2015 on the back of sunbeams past reputation we’ve used it maybe 20 times and started noticing strange noises initially. Mixtures sticking to the side of the bowl and finally today smoke pouring from the unit. It has now been relocated to land fill unfortunately. We will never buy another Sunbeam product, this company has gone to hell! Do not even consider purchasing a Sunbeam product as from what I have recently discovered through reading other peoples experiences this company produces faulty products and they don’t care.

My Parents had their Sunbeam Mix Master for almost 40 years. So we asked for one on our bridal registry. Reading the other reviews, I feel lucky to have gotten 9 years out of the machine though the problem started several years earlier. Sketchy rotation of the bowl and exceptionally loud. As with everyone else, the Drive Worm Wheel wore out and Sunbeam conveniently does not produce this part as a spare. Contacted Sunbeam and got a polite, "too bad, so sad" response. But hey, maybe their goal is to not ever have repeat customers. I certainly won't be buying anything Sunbeam ever again.

I bought a Sunbeam Cafe Series Mixmaster MX8900 six years ago, my daughter also.We choose Sunbeam because of our confidence in your products. My family have always bought Sunbeam mixmasters. Most are still working after 20 to 30 years. After five years the turntable ceased on my daughters mixmaster and mine has now. Very Disappointing for a company that was once an Icon in most Australian kitchens. I certainly will not be buying Sunbeam again.
Anne

Maybe 5 years ago- my MX8900 was part of a prize .It was not needed until my old Kenwood died about 3 months ago. After first use I put the Sunbeam back in its box in disgust (. I have 3 very old Sunbeam mixers which might be collectibles. THEY still work but are quite antiquated.).

Have used this successfully over 5 years but it started to make noises and authorised repairer said (earlier this year) could not get needed parts for it any more. Poor service not to support a 5 year old mixer Compare this with Kenwood Chefwhich worked for more than 20 years.

Less than 5 years old and probably used average once per month, maybe less! Rotating bowl gears disintegrated. No spare parts available. Seems little point in buying the more expensive, supposedly more robust models when they last no longer, and cannot be repaired. Very disappointed in a brand that no longer synonymous with quality.

Was gifted this for our wedding. Awesome machine for the first few uses. Then the rattling/wobbling started and attachments feel loose or not connected fully. Contacted sunbeam but unfortunately without the receipt there is no warranty service. This is a real shame as we are a big sunbeam kitchen (toaster, sandwich press, kettle, coffee machine, coffee grinder and mixer stick). Although the quality of this product doesn't necessarily reflect the overall quality of their products, they are in serious risk of loosing a loyal customer due to poor customer service. Work on your customer service, sunbeam.

The small plastic cogs inside failed on the machine after some strong dough was put through, I tried to replace these parts and no where stocks them, called Sunbeam to get them and they wouldn't provide them either. There goes $300 bucks for less than 4 years! What a disposable society this kind of company are creating! Never again!

As per other reviewers, bought Mix Master after seeing mum use hers for years on end thinking it would last decades. So wrong! Bowl turning gear stripped after occasional use over last 5 years.
No longer can you get replacement parts for this poorly designed mixer it seems Sunbeam would like to insure all of these lemons are sent to the tip.

This machine has been a real disappointment. Initially it worked well, but spare parts, namely the Drive Worm Wheel and Transmit Shaft very quickly required replacement but these parts (MX88138) are NO LONGER AVAILABLE. I've searched everywhere so has my Sunbeam authorised repairer. The numbers on the dial also disappeared very quickly. This model MixMaster obviously had a weakness in its design or manufacture to start with. It was also expensive in comparison to other similar mixers, to buy at the time. My previous MixMaster lasted 38 years! It appears Sunbeam no longer uses quality parts. I won't buy any Sunbeam appliances in future.

We were given this as a wedding present- though it would last for 30 years or more as my mum's old one is still going from the 80s...alas! I was so wrong. First the numbers and writing on the turning part rubbed off after first use. Replaced this (not an easy process) and the same thing happened again straight away. Next the motor kept overheating and cutting out causing an awful electrical smell. Last straw was today when it blew up after 30 seconds of whipping cream, smoke pouring everywhere. I am so disappointed and will NEVER be being Sunbeam products again.

I received this product for a Wedding present. I loved the look of it and initially was very happy. I used it occasionally over a 2 year period and one day i noticed it was struggling to turn the mixing bowl- making grinding crunching sounds. Luckily it was under warranty so it was replaced however this wasn't an easy process.
I had the next one for under two years and have probably used it less than the first unfortunately the same thing has happened again. The motor!! Poor poor quality product. Two machines both times the motor has blown up, this was an expensive item hardly ever used. I will never buy Sunbeam again.

Ive used many a MixMaster over the years (including KItchenAid) and this new Sunbeam MixMaster is AMAZING!

VERY user friendly and makes fabulous cakes and biscuits! I got mine in red and looks so sleek and sexy on the benchtop.
The Balanced head is so good. You can lift the head with a finger thats how easy it is.

I have kneaded doughs in this machine, and it hasn't bounced around or rocked back and fourth, adjusting its power to suit the load.

I have spoken to sunbeam, and they say that some new attachments for the POWER DRIVE are on there way. WIll have to be on the look out for these attachments when released :D

I miss my Kenwood which lasted 31 years. The sunbeam does not knead dough stops straight away. Very unhappy with it as I make pastry a lot and now have to hand knead.

I have only used me MM on a few occasions. While making marshmellow today beaters suddenly stopped after 5 minutes of beating on full speed, noticed eggwhite/sugar mixture had threaded up the stem of the beaters. Now beaters will not spin and cannot get one of the beaters out. Very unhappy as hardly used this machine. Also when beating with a small amount of volume ie 2 egg whites mixture does not whip up to required volume have to use hand beater to get the mixture going and this is using small bowl! How can Sunbeam release such a faulty product onto the market totally trashing their brand??? Will be calling customer service on Monday not expecting much help.