I've bought my Sunbeam 850W in 2011 and haven't used it since. I run my own cake business from home and now use a simple handheld mixer. Have recently tried using said Sunbeam 850W again after long period buried away in cupboard and still no good. Turntable doesn't turn properly and beaters crunch against each other. I only use it when mix 1KG batch of batter,otherwise back in the cupboard it goes. Did contact Sunbeam but was told to get new paddles, took months to receive but same thing happened. Not very happy as I need a large mixer for my business. Will not buy Sunbeam again.

My MX8900W was my pride and joy. Taking after my Nanna and my mum who had their Sunbeam mixmasters for years on end Sunbeam was my only choice and despite the lure of upgrading with a kitchenaid or a thermomix, I maintained that my sunbeam was the best mixmaster for show baking. When the bowl rotating mechanism started playing up I rang to be informed that replacement parts are not made anymore. To say I am devastated is an understatement. How can Sunbeam maintain their pledge to prouduce products of the highest quality. Maybe 30 years ago they did but certainly not today. I feel sick throwing the mixmaster out, it is still in immaculate condition and it just seems like such a waste, not to mention the sentimental loss. Gutted.

Got this moor Mother's Day two years ago, have used it twice as was worried about the noise and smell it made. Life gets busy it gets put in the cupboard. First time I've dragged it out today and it's metal area around where you put the beaters have corroded!!!! Omg what a piece of rubbish! my husband bought it for me as I used to rave over my mums old one.

Similar problem, no parts and having to turn the bowl by hand. Contacted customer service and they have offered 30% off RRP of a similar item. Will try and bodge a repair otherwise its theirnoffer of another product on the market. Still not very happy, these units are not cheap.

Purchased this machine and 18 months later the lower motor died. Under warrantee Sunbeam replaced it. The replacement might have been a 'return' from someone else as the numbers on the dial wore off, the beaters wouldn't pop out easily and the tilt stuck and required force to lift. Just over five years later the lower motor has died again. A review below mentioned the cogs, it sounds like these are what died. This machine was $480 when purchased, the replacement won't be a Sunbeam.

I had the model 8900 and never work really well, since the beginning. One day the motor died... thanks! they have 5 years warranty and i still able to claim for mine. Good news, they give me a new mixer, and better than mine!!!
Very happy with the Sunbean service!

I had to give it one star as it won't allow you to give any less, maybe it would be for looks as it's a nice looking unit...the positives end there though. Used maybe 5 times in the first 12 months & then the beaters wouldn't stay in. Called Sunbeam, no receipt-no fix, so see ya. Never again will Sunbeam get a cent out of us for a single product no matter how good the reviews are on it. Do yourself a favour & buy anything but Sunbeam.
Looks nice.
Beaters fall out, mix works it's way up the beaters into the mixing head & it doesn't scrap the bowl.

Good wife dusted off the MX8900 we had for just over 5 year to mix some cup cakes for youngest daughters 9th birthday. The turntable stopped spinning and made lots of noise. Upon inspect found lots of brass filings and a stripped gear. I didn't expect it to wear out this easy specially when it's only used half a dozen times per year. Having had great sunbeam products before this mixer has definitely put a question mark in my mind of the brand. Needless to say the birthday celebration wasn't the same without the cupcakes!!

Longevity below brands expectation

We bought this after my wife's Mum had her sunbeam for 20 years.... We purchased the 8900 and two weeks later returned it after the motor burnt out. The replacement one has lasted 6 years and tonight the motors are letting off an awful burnt smell, we've read these reviews and realise our chances of replacement parts and repairs looks bleak......but the issue for us is 6 years a decent enough run for a Model that had a 5 year warranty. The warranty should give some reassurance it will last for a few years beyond that period. Yep we're disappointed.

Doesn't last

We had a Sunbeam Mixmaster for 48 years, it never missed a beat, but when it started to have an intermittent connection (frayed flex, now fixed and going strong), we decided it was time to update. New one was ok, used about once every 2 weeks, very noisy and ran hot. Last week it made a strange noise somewhere in the beater gearing. Took it to the service agent who told me that parts are no longer available, throw it in the bin!!!!
Unacceptable service from Sunbeam, we recommend that you DO NOT BUY this product. it is rubbish.
Motor driven bowls, easy to use.
Very bad service from manufacturer, obsolete after only 2 years is not good enough

Loved this machine until 3years in the motor went on the gears. Expensive to fix and when I spoke to customer service explaining why I didnt havd receipt ( insurance replaced this after a fire at my parents) I was told bad luck basically! So much for the 5year motor warrenty.
Like most of you, will not be buying a sunbeam EVER again
easy to use
dial rubbed off early so never really knew what speed i was mixing on. Customer service is a joke

This work well until just beyond warrantee. Early trouble with beaters not quite synchronized, so that they crunched. Had Strong Man bend one slightly and worked without the concerning crunching. But only for about a year when the less than adequate motor expired. Symptoms of imminent death were failure of beaters, whiskers or knead ears to move at all. "Gears stuffed" said repair person. Will not buy another sunbeam. Heading off to get the mixmaster of my dreams now. Hang the expense!
Good bowls and array of attachments
Burnt out motor despite kind treatment.

My experience is exactly the same as many others. We had ours almost 3 years to the day before it come to a grinding halt. Opened it up ad saw what looked like gold dust all around the base of the motor, the brass gear had worn down. Why would anyone use a brass gear? I'm guessing because it's cheap but obviously brass wont last very long. We bought this model because we thought Mixmasters had a good reputation and thought we were buying a quality product. Sadly mistaken.
When it worked we loved it.
Did not last long enough.

My daughter bought 1 of these mixers and at first was impressed, she then also bought 1 as a present for my wife. Two birthday cakes and a few cup cakes later my daughters unit burnt out, the gears were always very noisy, our mixer had probably been used half a dozen times when my daughter borrowed it, it started to sound like a grinding machine then whilst half way through making a sponge cake the motor quit on ours, she let it cool a while and it restarted, managed to finish her cake with a few stops to cool it off. Not a product you could recommend to anyone unfortunately. Tried to run it today but needed to turn it off after a short while

Always very noisy, no life expectancy at all!

My Sunbeam was about 10 months old when the bowl turninc stopped, so I pulled it apart, and some how fixed it, well it did this again and again, untill next the beaters were clanging together, so I purchased 2 new beaters on line they worked good for about 3 times and then went clang, Iam sick of pulling it apart, it will be the last Sunbeam product I will purchase, nothing is made here anymore, it all comes from China and the big companys are making a killing with a cheap produce from china and selling it to us at 400% more.
nothing
everything