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Sunbeam Cafe Series Planetary Mixmaster MX9200 (Stainless) Questions & Answers
4 questions from our users
Andreaasked
Hi, I have a MX9200 and when I turn the speed on it doesn't change the speed. The LED display tells me it is changing to whatever speed from 1 to 12 but the motor maintains the same speed. Any ideas?
Regards Andrea
kiraasked
Is there a smaller mixing bowl than the 4.5 litre that it comes with if so were can you get it?
1 answer
I didn't look for one but have seen smaller ones in the shops, I don't know if it fit this model.
Liz drewasked
Hi sunbeam - I purchased a mx9200 planetary mixer in July last year and the speed dial is on working ie/ timer is going but the speeds won't increase or work. I have used the mixer a few times and this is the first time it has happened. Am I able to go to Myers (purchased) and get it replaced.?
1 answer
Brendan K.Sunbeam
Hi Liz,
I do apologise for the issues you encountered with one of our Sunbeam products. Your feedback is much appreciated and will be passed onto the product team.
Please return the unit to Myer with a copy of your receipt for a warranty replacement.
Kind Regards
Sunbeam
Michelle McInnerneyasked
So when I turn on my machine everything is fine but when I turn the speed dial nothing! I have used it 3 times I have done everything I can think of the clock works and will count down but when the speed dial is turned it doesn't show up and also doesn't spin is three something I'm supposed to do to get it to work??
3 answers
Michelle if you turn on the machine and turn the dial before touching any clock settings and there is no movement, you have a dud. Unfortunately an electronic stepping motor control looks flash but now days is cheaper than an analogue one to install(like the slide switch on grandma's old one....that still works I bet) if, in the interim you really need to use it you can try physically turning the planetary section as you turn the dial But Be Carefull! If there is no response,return it to Sunbeam and if under warranty I would lean towards a refund and go non-planetary or kitchenmaid.
Hi Michelle. I have not come across this problem with mine. I would be looking at returning the machine under warranty.
Brendan K.Sunbeam
Hi Michelle,
I do apologise for the issues you encountered with one of our Sunbeam products. Your feedback is much appreciated and will be passed onto the product team.
Please return the unit to the store of purchase, with your purchase receipt for a replacement under your warranty.
Kind Regards
Sunbeam
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