My Sunbeam Planatery Mixmaster will not cream butter and sugar. There is a design fault in that the blade does not reach the bottom or sides of the bowl. The butter and sugar ends up stuck to the sides and bottom and does not cream. I seek a refund for this product and it’s false advertising. I a, back to using my old mixer as this one is hopeless.

Maybe one of the worst mixers ever made. Was disappointed that it never seemed to touch the bottom when mixing and today motor finally stopped working after just over 2 years and limited use (lucky if it was used 4x a month). Expensive waste of time, never buy from this brand if you want value for money. Hope companies start to realise that a poor product that looks good isn't what consumers want. We want the Sunbeam our grandmothers received as wedding gifts that their daughter eventually inherited because it still works as well as the day it was unboxed.

This unit is 5 years old but used only a dozen times for light mixing. Over the last 6 months, I made dough a couple of times and found the unit struggled and so I took the dough out while still very wet. This last time, I let the mixer knead while adding a tablespoon of flour at a time in order to not overtax it. There was a loud clunk and that was the end of the motor as the gear broke. Also, the "Planetary Mixmaster" label started to rub off when I first wiped it down, so have gingerly cleaned around it ever since. Steer clear of this product if you want to make dough. For the price, I expected better quality. I will not be replacing this unit with another Sunbeam mixer.

Never will again purchase sunbeam product. Sales and customer service is hopeless in NZ. I purchases in sydney while on holiday.did not lasted 30days. Sunbeam nz cannot replace in nz and was told to take it back to australia for refund. Now why cant i get a replacement in nz sunbeam

We bought the Sunbeam Cafe Series II back in August 2013 and it was going fine until recently when it suddenly went Zit! and stopped working. There was a flicker of light from the back and a burning smell. Am in the process of deciding whether to have it repaired (apparently the power board has gone). Less than three years old and not overly used, am very disappointed. While it worked great, am very reluctant to pay out more money for something that could just go Zit! again and die. Perhaps they should make them without power boards like they did in my mother's day (hers lasted more than 20 years).

I bought this and didn't know what to expect as I've read mixed reviews. Anyhow, I'm very happy I stuck with my original thoughts on Brand. The red colour is gorgeous for a start. I love the fact you can select a power setting and there's a display timer to ensure you don't under/over beat. For such a powerful machine, it's super quiet! I use it at least twice per week and I can't complain. I'm a super happy camper :)

I purchased this mixer about 15 months ago and on a couple of occasions the digital screen would flash of and on and the mixer wouldn't start, the mixer has only been used half a dozen times and I can't even get it to start, very disappointed, especially as it is just out of warranty, I have never had any issues with sunbeam prior to this