Won't say any more than "Awsome" ... Sunbeam make the best "budget" coffee machine on the market ...those people who had a bad experiance with them must have maybe got a "Monday" morning machine ... just got an EM5600 as well ....love it .... onya Sunbeam!

I "purchased" my machine though a employee rewards scheme just less than year ago and now is making horrible noises (It appears to be due to the inability to vent the excess pressure to the drip tray instead trying to vent through the head) Being slightly OCD I followed the manual to the letter, still even after cleaning immediately after use the anodizing on the drip tray blistered and fell off after a month. The "Stainless" cups ended up with little black stains about a month after that. All in all I think was still good value but next reward point purchase will be store vouchers so I can have and actual receipt for warranty.
Simple to use (12 year old Grand-daughter made great coffees with ease)
Design and build quality

The warranty is not long enough and and when you find out these problems the customer service does not want to know you even going to consumer affairs can't do any thing for you !!!!! buyer beware

Ld Belmont
The only pros that it looks good sitting on the bench when visitors come
turn it on it take a long time to heat up,the over flow tray is corroding and after you make any coffee there is always water leaking out on the bench

It's unlikely I would buy another Sunbeam product after reading the opinions listed here. I had a Seaco that cost around 1400aud new, and it lasted for a decade. My sunbeam is not a year old.
Easy to use, good size and makes an excellent brew for the first few months.
I make two cups p/day only; one a single cup, the other using the commercial cup. Our machine began to be unable to make sufficient pressure on the commercial cup, and is now struggling to reach pressure on the single cup. I've cleaned the group head and de-scaled with little improvement. Very disappointing given all the hype from Harvey Norman. Warranty is back to base so we have to go without coffee until they repair. I expected better quality.

Worked well for two year but then started playing up - Ok we will get it repaired BUT no spares available despite it being just over 2 years old ...SHAMEFUL. E mailed Sunbeam but no response - e mailed again ..no response. Phoned up & explained the problem ...answer was sorry out of warranty & yes no apares available- too bad. I have heard from others that this is a common problem with Sunbeam products - not made to last & spares a problem. Won't be buying another Sunbeam product again but that won't worry a company like Sunbeam !
Easy to use ...made good coffee BUT...
Lasted just over two year before it broke down. Drip tray did not collect waste water properly.Pump tempermental.

I will never buy sunbeam again, especially coffee machines. It was an expensive lesson, $500.00 for a machine that was broken and getting replaced or fixed more often than I actually used it. It still looks brand new sitting in it's box and I keep thinking I need to send it back to sunbeam and let them know how disapointing it is as I loooooove coffee
It makes a great coffee
I have had it replaced 4 times each time something new breaks on it and now it has run out of warrenty. It is loud and vibrates alot

I've replaced this coffee maker with the same model so I'm hoping it won't have a similar electrical problem.
Once your've figured out how to use it and learnt the frothing technique and let the unit heat up enough its a great coffee maker
I've just had to return mine still under the years warranty, because after it heated up and I pressed the cup option button the machine keeps turning itself off. An electrical fault.

I recommend this unit, it is really easy to use and it makes coffee just as good or better in many instances than a coffee shop (as long as you use quality beans).
I bought this machine 2 years ago, gets used 3 or 4 times a day and has been great and given no problems since. I like the ease of use, programmability (can program the amount of water it pumps through the coffee) and it is very easy to clean.
Steam takes a bit too long to begin to come though the nozzle.

After using this machine for one week I have come across no problems. The more I use the machine and work on my milk frothing technique, the better the results. After watching the included DVD I have learnt a few little tips and tricks on making a good latte. I do recommend this machine but also recommend watching the DVD.
Easy one touch (one cup or two) buttons to dispense coffee. This machine is very easy to operate and comes with a clear and easy to understand DVD. Drip tray is easy to remove and clean with a float indicator letting you know when the tray is near full.
After one week no I have no issues or dislikes with this machine.