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Reviews

4.0

215 reviews
5
(116)
4
(43)
3
(20)
2
(13)
1
(23)
  • Build Quality
    3.9 (13)
  • Value for Money
    4.0 (12)
  • Ease of Use
    4.2 (13)
  • Cleaning & Maintenance
    4.4 (12)
  • Noise Level
    4.4 (7)
  • Product is used
  • Consistency
    4.3 (12)
  • Milk Frothing
    4.0 (10)
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Reviewer Photos & Videos

Shereew

ShereewHunter Region, NSW

  • 9 reviews

Great coffee, easy to use.

published

Lashed out and spent over $750 on this little beauty. It hasn’t missed a beat. I have it working 7 days a week. Easy to clean. I have only noticed just this week that the handle doesn’t come off as easy as it used to once the coffee has brewed. I have to jiggle it otherwise it can get stuck. Could be rubbers need replacing.. will contact sunbeam and see what they say. Otherwise pretty happy. Owned for about 18 months.



Date PurchasedNov 2015
JamesAustin22

JamesAustin22Melbourne

  • 10 reviews
  • 7 likes

Quality home coffee machine

published
Date PurchasedNov 2016
Jack

JackAdelaide

  • 4 reviews

Sunbeam Cafe Series Espresso EM 7000

published

If you want a great competitively priced coffee machine you cant go past the Sunbeam EM 7000.
The Sunbeam brand is a household name in Australia for appliances and one can see why.
They are well made,great looking and last for ages.
The EM 7000 is just another appliance testifying to Sunbeam quality.Not only that you get a great coffee out of this machine whatever your favourite cup.So many of my friends who have also purchased an EM 7000 can't be wrong.

Date PurchasedJan 2016
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Annie

AnnieByron Bay

Had to return 2 of these machines

published

I was quite happy with this machine at first. Coffee was great and the milk frother worked well too. Standby noise was quite annoying, but overall the machine performed as it should, for this sort of money.
However it started leaking around the group head after 3 months and we realised that the seal needed replacing. Sunbeam immediately agreed that the machine should be replaced. We got a replacement machine but the second machine had a faulty pressure gauge. So we returned it as well, the day after getting it, and decided to go another brand instead.

Date PurchasedAug 2017
Ready

ReadyHobart

  • 2 reviews

Purchased this coffee machine eight weeks ago a great machine for a family it took a little time to

published

I purchased the sunbeam coffee machine two months ago I found it a little daunting at first but with some help from a friend who has had one for a while she got me on the write track it is easy to use looks good in the stainless I did get some help with a local barista to achieve better grinding and getting the milk nice and creamy I love the machine

Date PurchasedAug 2017
Troy

TroyCaloundra

  • 6 reviews
  • 6 likes

My 3rd Sunbeam Cafe Series, love them!

published

These are great machines. There is a bit to learn in order to produce great coffee, and you need to be patient. I would also suggest having a good grinder as the grind of the coffee is quite important. With this machine you are able to pour your shot and texture the milk at the same time, this makes the process much quicker. The milk steamer is not commercial grade, but pretty close in my opinion. All in all a great semi automatic coffee machine.

Date PurchasedJun 2016
debdenplace

debdenplaceAU

  • 26 reviews

Never buy coffee away from home again

published
Date PurchasedJan 2017
Claire

ClairePerth, WA

  • 17 reviews

Good Coffee At a reasonable price .

published
Date PurchasedAug 2017
2 comments
Claire
Claire

2.5 years later and it's still cracking along . Very quickly purchased the breville bean grinder and the flavour surpasses the seaco . One small thing is the steamer wand is not as strong as it used to be . Still rating it 5 stars .

Sunbeam
Customer CareSunbeam
KJR

KJRSouth East Queensland, QLD

  • 5 reviews

The first coffee was perfect but.....

published
Date PurchasedSep 2017
Manual / Semi-Automatic Coffee Machines

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Discerning

DiscerningSydney, NSW

  • 14 reviews

A good reliable coffee machine

published

Once you get the grinding of the beans right, and using good quality coffee, it makes the perfect cup.
The pour indicator gauge clearly shows if you have the right pour (ie if you've packed the ground beans correctly).
It's reasonably easy to use & clean.
The milk frother is excellent due to the temperature bar.
Sunbeam's customer service via phone was very good when we had a few problems initially.

Date PurchasedFeb 2017
Jon

JonByron Bay NSW

  • 4 reviews
  • 2 likes

It's all in the grind...

published

This is a great machine, producing good coffee and hot milk, now...
To start with it was quite frustrating. At first I started with pre-ground Lavazza and it was very weak.Turns out the grind wasn't fine enough (even tho it stated on the pack it was suitable for espresso machines.) Grab yourself a grinder, some fresh beans and keep grinding finer and finer until the pressure pour is perfect. Then you can enjoy the best coffee every time.

Date PurchasedJul 2017
Becky

BeckyAU

  • 4 reviews
  • 1 like

Just as good as a Melbourne coffee

published

I love this machine a saves me for fortune instead of buying coffee every day . Easy to use and easy to clean . It is also Perfect summer summer to make iced coffee's . My guest love it when they come for dinner to enjoy on Expresso martini made with fresh coffee .

Date PurchasedOct 2015

This is just what ivwas looking for

published

This machine does everything that i expected. Coffee tastes great especially first thing in the morning fantastic machine is so easy to use & cleaning it is a breeze . I must be doing something right as i have not had to ask any one for help. Best product ever.

Date PurchasedMay 2016
Lauren

LaurenBrisbane

some issues

published

Easy to use and clean. However, very noisy whilst on and not in use. The solenoid ticks every 30 seconds or so (its very noisy) and is really getting on my nerves. Bought 3 weeks ago. Also is anyone else getting a metallic after taste in their milk. I have heard to remove the anticalc filter. Is this in the manual?

Date PurchasedJul 2017
Julie

Julie

  • 4 reviews
  • 3 likes

Love this machine!!!

published

I previously had the EM6910 ehich was a great machine but did have a few small issues. One was that the overflow water from the machine didn't always go into the drip tray - it ran under and then came out the front. thos is definitely not an issue with newer model.
It is much quieter than the older model, heats the milk more efficiently, has a milk thermometer built in which is awesome! I love this machine - it makes great coffee!!
I would definitely recommend it!

Date PurchasedJul 2017
Manual / Semi-Automatic Coffee Machines

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Jpa

JpaSydney

  • 3 reviews
  • 2 likes

Great machine producing a top coffee

published

I Recently purchased this coffee machine
It was Recommend by a mate who has the old model
Make sure you purchase a good grinder and fresh coffee beans,
Once you work out the grind and tampering
your on the way for a great coffee.
No complaints yet, cleans up pretty ease

Date PurchasedJul 2017
Anthony

AnthonySydney

  • 6 reviews
  • 2 likes

Still going after 3 years

published

Love this machine.
Use it everyday to make coffees, sometimes twice a day.
Learn how to clean it regularly, look after it, and feed the best kind of beans, and it will reward you with deliciously poured espresso. It's very easy to refill with water and it helps that it has a large water reservoir. The footprint is small and everything tucks away afterwards. The only criticism I would make is that the steam wand is unconventionally on the left, but it's no big concern. Lastly, it's great that you can steam the milk and pour the coffee at the same time due to its dual thermalblock.

Date PurchasedJun 2014
Kim

Kim

  • 4 reviews
  • 6 likes

Great machine

published

Had a cheaper machine before this one and very glad I upgraded - only fault is it doesn't read the milk temp properly when going to make the second batch of milk after you've done the first but you can feel that with your hands anyway. Overall nice looking machine, easy to clean and makes good tasting coffees!

Date PurchasedSep 2016
Ian

IanNew South Wales, 2260

  • 6 reviews
  • 5 likes

Still going strong .. 5 years on

published

Great machine, easy to operate and use
Has been delivering 2-5 coffees most days for the last 5 years
Love the taste of the coffee and the functionality.
The milk frother is also good, although I don't use it that often as I have my coffee black.
Would recommend to anyone looking for a reliable machine

Date PurchasedApr 2014
Debbie

Debbie

  • 2 reviews

cant live without my coffee so easy to use even when halt asleep

published

love the taste had one before for 7 years so easy to use last one had to clean ever 6weeks then gives us no problems didnt need to replace the seals ever as long as you use descaler fush the hole think out then put just water thought then use eake 20 mins

Date PurchasedJun 2017
Page 5 of 11
See all Sunbeam Cafe Series Espresso EM7000 reviews

Questions & Answers

Jason

Jasonasked

Cafe Series Espresso EM7000

Hi,

The pressure gauge is not working on this machine although it does go through the startup cycle of sweeping full range (this is the 2nd machine in 2 days with this problem, unfortunately our local supplier has no more replacements in stock).

Ignoring that for the moment, using the supplied baskets no crema is produced, using the basket from my old EM700 produces the expected crema (this is the double bottomed one so slowing the pour).

I'm using my grinder settings/beans as they were for the EM700 (which incidentally was a brilliant machine and worked flawlessly for 10 years, we just went for an upgrade because of the newer styling).

Has there been a change in the pour pressure with the newer machine? Or is the failing pressure guage indicating a real problem with the pouring pressure which would result in the lack of crema?

Thanks.

1 answer
PASH
PASH

Could be a similar situation with mine. Check if water is leaking after using the steam wand. If so you need to get it serviced.

Mark H.

Mark H.asked

Cafe Series Espresso EM7000

My EM7000 is a few years old. In the last week the steam wand no longer has enough stream output to properly froth the milk. Any suggestions?

2 answers
PASH
PASH

Check if you have water under your machine after using the steam wand. I am experiencing a similar problem with my unit. This is after having the steam pump fail twice. I'm starting to suspect this model is under rated in pressure or the parts in use are a faulty batch.

Mark H.
Mark H.

SOLVED! I used a good de-scaling solution, and cleaned the stream want. Works like new. Previously I had only used the cleaning tablets and not the de-scaling solution.

Amber

Amberasked

Cafe Series Espresso EM7000

My machine is a few years old and the single cup button has decided to just stop working. It makes a little “grunt” noise then nothing. Everything else still going like clockwork. Any ideas? Thanks

1 answer
PASH
PASH

I'm not sure where you live, but I can recommend Metro Wide Appliances at Hornsby. My other suggestion would be to use the double cup button to make your coffee.

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