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Reviews

3.3

18 reviews
5
(6)
4
(4)
3
(1)
2
(4)
1
(3)
  • Build Quality
    3.8 (4)
  • Value for Money
    3.0 (4)
  • Ease of Use
    3.7 (3)
  • Cleaning & Maintenance
    4.0 (4)
  • Preheating Speed
    3.8 (4)
  • Even Heat DistributionYes (2) · No (2)
  • Safety
    4.8 (4)
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Devdog

Devdog

  • 2 reviews

Heats and cools - heats and cools

published

I purchased a Sunbeam Kettle BBQ from GoodGuys in early January and had a BBQ of thin steak and a couple of sausages. I followed the instructions but the BBQ struggled to get past half way on the dial so the cooking took about 40 mins. We then left it for about 80 minutes with the lid on to see what happened. After 80 mins it got to just short of the roast part of the dial but no further. GoodGuys exchanged it. The new one got to max heat in 15 mins with lid on. As soon as I put meat on it spat the dummy and refused to go above half way and often hovered just past warm - again a long BBQ with the meat appearing more steamed than anything. Am I doing something wrong - I have the lid on most of the time except when turning the meat.



Purchased in January 2021 for A$179.00.

Build Quality
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Even Heat DistributionNo
See all answers

Cheap shoddy product

published

Absolute rubbish. Just about cooked 4 burgers before it turned off and never turned on again. In the 10 minutes it was on, it was no where near hot enough to seat meat. It has 2 settings. Low/Medium and off! All these 5 star reviews are obviously fakes, cheap shoddy product

Purchased in November 2021 at Target Australia for A$199.00.



Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Even Heat DistributionNo
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1 comment
Sunbeam
Customer CareSunbeam
Brian Cope

Brian CopeEyre Peninsula, SA

  • 2 reviews

So Easy to use

published

I bought this BBQ because I was dieting and eating different meals to others. I cook fish, chicken, steak & eggs. It is so easy and I am not a great cook but loved every meal from it. I would like to see a spatter guard to fit and protect the handles and thermostat but this is only a personal thing.

Purchased in May 2021 at Harvey Norman.



Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Even Heat DistributionYes
See all answers
1 comment
Sunbeam
Customer C.Sunbeam

Hi Brian Cope,
Thank you for reviewing.

Electric BBQs

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Cabquokka

CabquokkaGreater Melbourne (Outer), VIC

Happy and impressed.

published

Bought to take in car to various holiday house rentals. Any lpg/butane cylinders too dangerous in vehicles. Absolutely wrapped in it. Heats quickly, cooks well, easily cleaned, no hassles whatsoever. Safe to use on tables or under a rangehood inside. Good appliance.

Purchased in August 2021 at Harvey Norman Retail Stores - Appliances for A$159.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Even Heat DistributionYes
See all answers
1 comment
Sunbeam
Customer C.Sunbeam

Hi Cabquokka
Thank you for the great review! Our HG5400 has impressed many and is a great sturdy little BBQ.
Kind Regards, Sunbeam

PerrydgBondyvr

PerrydgBondyvrBrunswick

  • 3 reviews

WORK WELL

published

This grill is great, and its design is perfect for use in the kitchen because it doesn't spill when cooking, it's well-made and it's easy to clean. It's of good quality, and I'm relieved when it's grilled. It has a large barbecue area and is easy to move around. I love it.

Date PurchasedApr 2018
1 comment
Sunbeam
Customer C.Sunbeam

Thanks for the great review Perry!

muffy

muffygold coast

  • 7 reviews
  • 1 like

great BBQ.

published

Bought this BBQ to replace a big stainless steel monster that was a marathon cleaning job every time we used it. This one is a breeze to clean after use and cooks well without splatter. All the drips are well confined to the underneath tray which fits into the dishwasher, hooray!! The split grill and solid plate is useful. Haven't done a roast in it yet but looking forward to it. You can cook with the lid on if its windy and still get good results. Has a good cover too.

Date PurchasedJul 2018
1 comment
Sunbeam
Customer C.Sunbeam

Thanks for the great review Muffy!!

DavidRoss

DavidRoss

  • 5 reviews
  • 9 likes

At least it lasted a few years

published

Works for us

published

We bought this as we are selling our home and have packed away our large outdoor unit - but didn't want olive without a BBQ all together. Since having it we have cooked almost every meal on it and have been delighted with it. we are now a family of 4 adults and yet there is plenty of room to cook for everyone.

Problem with connection

published

My parents love the idea of this BBQ as it's usually just the two of them cooking but the electrical connection is really tenuous and even opening the lid can dislodge it. Very disappointing.

Since posting this review, my parents took their kettle back to the store and it was replaced without question and their new kettle works perfectly. That one have just been a lemon.

1 comment
Sunbeam
Brendan K.Sunbeam
Electric BBQs

Find out how Sunbeam Kettle Electric BBQ HG5400 compares to other Electric BBQs

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Aldeberan

AldeberanAU

  • 14 reviews

Works for me

published

Yep this is good. Its effective, compact, light and cheap. Easy to assemble. Does the job well. Like a big outdoor fry-pan really. If you have a gas cooker (which I did) you need a backup for when gas runs out. Electric is better and more controllable.
Did I mention light! There a some people who have a problem moving 50 Kilos of gas cooker around. This is light - very light. I think about 10 Kg.

1 comment
Sunbeam
Brendan K.Sunbeam

Stop complaining

published
ocka

ockaSydney

  • 3 reviews

Sunbeam Electric BBQ - not too much thought went into this design.

published

Positives... heats up quickly and is easy to clean.
Negatives... unstable, no side shelf/area to place food or utensils. Not the largest plate ti cook with!!

Concept is good design is poor.

Paul M

Paul MWest Lakes

  • 3 reviews

Wobbly stand poorly designed

published
essjemm

essjemmKillarney Vale

  • 24 reviews
  • 7 likes

Useless.

published

Purchased this a couple of years ago to replace a 4 burner gas unit which had become too big for my needs. A neat looking unit, good size for one, but it just doesn't cook. It heats up to a temperature, then the thermostat cuts out for at least 4 mins before it reheats again. For about 1 minute. I can cook in an electric frypan in 15 minutes what this unit takes nearly 40. Totally hopeless. This unit should come with a user controlled thermostat unit, like an electric stove, not the preprogrammed one it comes with.
Size.
Just doesn't cook..

1 comment
Sunbeam
Brendan K.Sunbeam
jandowd

jandowdqld, 4160

  • 68 reviews

Love this little BBQ - Easy to use, great for small places

published

I Love this portable BBQ, Easy to use, lightweight and easy to move around runs on electricity so no fear of gas blowing up in your face when you light it. Compact yet still able to cook a fair amount on it, easy cleaning just take off grill plate and wash in your sink. Cooks even fits on a balcony and takes up little space. Looks really attractive was a great price on sale. Easy to assemble. Has a really deep lid so you can do roasts etc on it. Has a control for heat so you can adjust cooking temperature.
Everything for a portable bbq
The only fault i have is that the control knob sticker came off when i opened it but was easy to put on once i knew where it had to be postioned

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Find out how Sunbeam Kettle Electric BBQ HG5400 compares to other Electric BBQs

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Terrible

published

I returned my Sunbeam kettle bbq. I would not recommend it. The concept is great shame it doesn't work!
compact, looks nice and doesn't take up much space
not bbq is not powerful enough. Even on the highest setting it does not have the heat needed to sear meat. as element underneat is in a certain area the heat does not transfer easily and the stand was unstable.

Bev59

Bev59AU

  • 2 reviews

Excellent

published

Love it, would recommend it to anyone living in an apartment,
sears meat well if heated up for 10 mins with lid on.
compact, no gas bottles to change, can cook a roast outside, no hot kitchen!
Easy to clean.
Not much, too small for big family or big party.

Excellent

published

Lightweight versatile product with huge flexibility with what can be prepared by this handy kitchen addition. The only issue we found with this product was the connection with the electrical point, which slipped out fairly regularly. Concept is excellent for flats and like places with restricted space.
portability and convenience
the electric connection point - pulls out too easily - needs to lock in.

Questions & Answers

Natalie P.

Natalie P.asked

Love this bbq. Great size. Cooks everything well. Unfortunately twice now, once after 3 months, the second time after 5 months, it just stopped working. No problem with replacing from The Good Guys and just trying for the third time and hopefully have better luck as when it works it’s great. Would like to know the reason for it suddenly stopping though.

2 answers
DavidRoss
DavidRoss

Had the same problem but out of warranty. Seems to be a problem with the remote making contact to make the thermostat part work. I replaced it but then had problems and had to replace the hotplate. Next time I had problems I gave me up. I was never totally happy as I never had any success using it as an oven for pork roasts.
Replaced it with a single burner Ziggler and Brown which gives me almost a year from an 8.5kg cyclinder of gas.

Sunbeam
Customer C.Sunbeam

Hi Natalie P.
Thank you for contacting Sunbeam with your concern. It may be the control probe that it is issue - although hard to confirm without testing. If you have any further issues please call Sunbeam on 1300 881 861.

JMV

JMVasked

There is no Roast setting on the probe and no gauge on the lid, just up to Super sear. What is the sequence for Roast Chicken as in the Instruction/Recipe booklet "on Roast setting with lid on"???
JMV

1 answer
Sunbeam
Customer C.Sunbeam

Hi JMV thanks for your review....for slow roasting we would recommend the low heat setting or regular roasting the medium setting, hope this assists.

MJGT

MJGTasked

We have purchased the Kettle BBQ - downsized from a big 4 burner - when roasting we seem to generate excess moisture. Have turned air vent both ways but still an issue. Maybe we are not preheating enough? Any thoughts?

1 answer
JTG
JTG

Umm, not sure. Haven't encountered same problem. Definitely have vent open if this is the case (I generally have it closed to keep heat in). The way I roast anything is use a rack from an oven roasting pan (sits about 10-15 millimetres off BBQ surface) then just place the meat on some foil upturned on the corners. Depending a the cut of meat sometimes cover it completely in foil to say the last 15-20 mins. The less fat in the meat the longer to keep it covered so doesn't go dry. Sometimes I put meat directly on BBQ surface right at end just for a minute to char the meat a bit if need be to taste. If you cover the meat the whole time in foil then that may cause your moisture issue??? Hope to have been some help.

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