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Reviews

2.3

21 reviews
5
(3)
4
(2)
3
(2)
2
(6)
1
(8)
  • Build Quality
    1.0 (1)
  • Value for Money
    1.0 (1)
  • Ease of Use
    5.0 (1)
  • Cleaning & Maintenance
    1.0 (1)
  • Noise Level
    3.0 (1)
  • Safety
    3.0 (1)
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P J.

P J.Sydney, NSW

  • 2 reviews

Wasted my money as motor burnt out within 3.5 years

published

The motor burnt out within 3.5 years. Way below my expectations.



Bowl gets stuck and took several days to dislodge.

Bowls design is pathetic and when you wash it it’s not sealed properly so water gets stuck in the base.

Purchased in May 2021 at Myer for $219.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Safety
Value for Money
See all answers
Esmay

Esmay

  • 5 reviews

Terrible, never again

published

I purchased the cafe series mix master some time ago but never used it. I opened it from the box yesterday as my other one had broken. I put it on the lowest setting and the speed was like the maximum setting and the mixture just kept splattering everywhere and made a mess of my kitchen. Something is definitely not right. Then the mixer started jumping around all over the bench. I turned it off and that was it.
There goes all my money in the bin as it's brand new and obviously not under warranty.
Will never purchase this brand again.

2 comments
Sunbeam
Customer CareSunbeam

Hello Esmay,
Could I ask how long you have had your mixer?

Esmay
Esmay

Hi
I have had it for a few years however i never opened it till now. So so disappointed. Stupidly I should have opened it at the time and used it to make sure it was working. Have lost confidence in sunbeam.

Kayser

KayserMid North Coast, NSW

  • 2 reviews

Great product.

published

I have had this mixmaster for just over a year. This machine works very well and is easy to scrape food off the sides of the bowl. The attachments are great for mixing ingredients and the bowl size is excellent. I bought this at a great price and would highly recommend this product.

Date PurchasedDec 2017
1 comment
Sunbeam
Customer C.Sunbeam

So good to hear you are making the most of your mixmaster Kayser, thanks heaps for the review

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Bowl hard to unlock

published

I bought this after my old machine of 10 years died. It works great only problem is I have a lot of trouble unlocking the large bowl I have no trouble with the small bowl. Does anyone know the trick to unlocking the large bowl. It might be faulty .

Date PurchasedJan 2018
Wendy Gordon

Wendy GordonPERTH

  • 14 reviews

Just what i was looking for

published

I am extremely happy with this mix master. The main reason for this being, i can scrape the edge of the bowl whilst it is mixing without any effort at all. I had a very expensive mix master that i sold because i couldn't do this. It had scraper beaters, but i find that they don't do the job well enough, especially for meringue. This classic model is just so easy to use. love it

Date PurchasedDec 2017
Lani

Laniauckland

  • 2 reviews
  • 1 like

Great mixer

published

I have had this mixer for 3 years now. No problems. Very easy to use. Looks smart on my bench. Highly recommend . Solid machine. I get a lot of comments on how good it looks. Easy to clean. Got it at a great price. Even hubby can work it.

Date PurchasedJan 2015
Fiona J

Fiona J

  • 2 reviews

Noisy, bad oil smell

published

I purchased this as my grandmother and mum both had a similar Sunbeam mixer. They worked great. Mine did not. Although it looked similar, when in use it always had a bad smell of burning oil. The motor sounded screechy. Note I am speaking in the past tense...there were 2 motors one to spin the bowl around. It failed and the mixer is now in the landfill.

Date PurchasedJun 2014
Skye swasbrick

Skye swasbrickQueensland

worked for four years

published

Hi my grandmother has a sunbeam mixmaster classic we have put the little bowl in and it is stuck to the turntable and all it is doing is clicking and turning. We don't know what to do or how to get the little bowl of the turn table Can someone help us?

Date PurchasedNov 2012

Will not cream butter and sugar took over half hour to get mixture

published

This mixmaster is no where near as good as our 30 year old Sunbeam mixer, when mixing ingredients for example trying to cream butter and sugar, the mixture just sticks to the outside of bowl spinning around mixing nothing, manually having to force the mixture to the centre of the bowl. This was bought as a birthday present last March and my wife is very disappointed in it and says it has taken the joy out of cooking with the extra time it takes to mix the mixtures. I do have a video of this. We did call customer service regarding this issue and have tried their recommendations on the problem without these fixing the problem.

Date PurchasedMar 2016
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CatherineC

CatherineCIpswich

  • 2 reviews

Beater gears worn away

published

I recieved my mixmaster as a present less than 2 years ago and use it a dozen times a year. I find the motor nice and quiet but the beaters very hard to get in. Just recently the beaters jammed when I was beating some butter and then the outer beater stopped rotating. When I ejected it I fond the gears had stripped and the beater will no longer spin. Spare parts are quite expensive considering the cost of the machine!

Date PurchasedMay 2015
ZeT

ZeT

  • 2 reviews

Just don't make 'em like they used to

published

I bought my mixmaster 5 years ago with all my birthday money from friends and family. It started making a terrible noise luckily within the 1 year warranty and was pretty happy to get a whole new mixmaster sent to me. Fast-forward 5 years and it had served me well and helped me make a lot of thing in this time but the base has stopped turning and I'm not going to get another one. I bought the Sunbeam mixmaster because my mum's is still working after 40 years, but the quality is just obviously not what it used to be.

Date PurchasedJan 2011
Craig

Craig

  • 2 reviews
  • 1 like

Robbed of a good pavlova

published
Date PurchasedNov 2015

Disappointed

published

Bought this mixer last year (2015 ) to bake my Christmas cakes and I loved it.. put it back in its original box with all the packing, took it out to use for thanksgiving, started mixing and 2mins into mixing my battery it just stopped and will not cut back on... A waste of money!!

Date PurchasedDec 2015

Disappointed!

published
Date PurchasedJun 2013
Jen

Jensydney

  • 3 reviews
  • 1 like

Disappointing

published

When using Sunbeam's own recipes (or family favourite recipes) this mixer (a) struggles to turn on the base (needs hand assistance), (b) splatters onto the kitchen bench and (c) beaters also take a couple of attempts to insert (yes, correct left/right orientation). None of this used to happen with earlier Mixmasters. Sunbeam can, and should, do better.

Date PurchasedMay 2016
Benchtop Food Mixers

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Nat

NatMelbourne

  • 9 reviews
  • 12 likes

Great product, I'm happy with my Mixmaster

published

This is a real labor saving device. I haven't had a Mixmaster before so I don't know how it compares with other brands but I'm using it all the time now. I mainly mix cake mixes, whip cream and use the more gentle fold setting. With mixtures that have cold butter I find I sometimes need to scrape the mixture manually down from the sides a couple of times, but assume this is usual with such a heavy mixture. I haven't had any trouble with the motor overheating.

1 comment
Sunbeam
Brendan K.Sunbeam
Brian6

Brian6Mulgrave Victoria

Useless heap of junk

published

After using a Sunbeam mixmaster for 48 years I had to replace so I went for a new sunbeam, big mistake after using it twice it broke down and being out of warranty custom service wanted nothing to do with me and gave me agents phone no where I took it, quoted $100 for a new power board. would not have a chinese made sunbean product ever again just a heap of junk

2 comments
Sunbeam
Brendan K.Sunbeam
Brian6
Brian6
skitrees

skitreesSydney, NSW

  • 6 reviews

Really disappointed in this product for cake baking

published

Don't buy this machine!

published

I thought a 'mixer' was meant to 'mix'! so disappointed! I had to put a 45yr old Kenwood chef in the bin as it finally stopped working. Bought this to make simple cakes & the bowls don't spin (they're meant to) & beaters don't beat! Crap!! I've used once & now trying to sell on gumtree! Spend more to get a better product.. Shame Sunbeam!

dandylionz

dandylionzSouth East Queensland, QLD

  • 11 reviews
  • 8 likes

Good basic mixer

published

Had it a couple months so far & can't fault the functions: the speed of mixing is perfectly adequate, the attachments are all the you need, 2 bowl sizes are extremely handy, the overall retro design is quite fun.
Originally I used to use an 'antique' one of these with the glass bowls, now it just sits as a decorative piece in the kitchen. This new version is quite comparable to my old one.

1 comment
Sunbeam
Brendan K.Sunbeam

Hi danylionz, thank you for your feedback.

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Questions & Answers

Zoey B.

Zoey B.asked

Mixmaster Classic MX8500W (White)

Can i use mixer with just plastic bowl?

1 answer
Zoey B.
Zoey B.

I lost the stainless steel bowl can i just use the plastic bowl

suzanne

suzanneasked

Mixmaster Classic MX8500W (White)

why did my mixmaster get hot after 5 minutes of beating butter and sugar

2 answers
Sue
Sue

I would suggest contacting Sunbeam and asking them.

Sunbeam
Customer C.Sunbeam

Hi Suzanne,
Thank you for contacting Sunbeam. Our mix masters do heat up after a few minutes in use however - it shouldn't be too hot after only 5 minutes. If purchased within the last 12 months and you have your receipt please return it to the store of purchase for a replacement. If you do not have your receipt, please call us on 1300 881 861. Kind Regards Sunbeam

Suzy

Suzyasked

Mixmaster Classic MX8500W (White)

Is the bowl meant to spin while mixing as the one I bought my daughter doesn’t,unfortunately I bought it online 12 months ago,biggest fail ever?
Definitely won’t buy another Sunbeam.

No answers

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