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P J.Sydney, NSW
- 2 reviews
Wasted my money as motor burnt out within 3.5 years
The motor burnt out within 3.5 years. Way below my expectations.
Bowl gets stuck and took several days to dislodge.
Bowls design is pathetic and when you wash it it’s not sealed properly so water gets stuck in the base.
Purchased in May 2021 at Myer for $219.00.
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Esmay
- 5 reviews
Terrible, never again
I purchased the cafe series mix master some time ago but never used it. I opened it from the box yesterday as my other one had broken. I put it on the lowest setting and the speed was like the maximum setting and the mixture just kept splattering everywhere and made a mess of my kitchen. Something is definitely not right. Then the mixer started jumping around all over the bench. I turned it off and that was it.
There goes all my money in the bin as it's brand new and obviously not under warranty.
Will never purchase this brand again.
2 comments
Hi
I have had it for a few years however i never opened it till now. So so disappointed. Stupidly I should have opened it at the time and used it to make sure it was working. Have lost confidence in sunbeam.
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KayserMid North Coast, NSW
- 2 reviews
- Mixmaster Classic MX8500W (White)
- Verified purchase
Great product.
I have had this mixmaster for just over a year. This machine works very well and is easy to scrape food off the sides of the bowl. The attachments are great for mixing ingredients and the bowl size is excellent. I bought this at a great price and would highly recommend this product.
1 comment
Customer C.Sunbeam
So good to hear you are making the most of your mixmaster Kayser, thanks heaps for the review
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Find out how Sunbeam Mixmaster Classic MX8500W (White) compares to other Benchtop Food Mixers
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Bowl hard to unlock
I bought this after my old machine of 10 years died. It works great only problem is I have a lot of trouble unlocking the large bowl I have no trouble with the small bowl. Does anyone know the trick to unlocking the large bowl. It might be faulty .
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Wendy GordonPERTH
- 14 reviews
- Mixmaster Classic MX8500W (White)
- Verified purchase
Just what i was looking for
I am extremely happy with this mix master. The main reason for this being, i can scrape the edge of the bowl whilst it is mixing without any effort at all. I had a very expensive mix master that i sold because i couldn't do this. It had scraper beaters, but i find that they don't do the job well enough, especially for meringue. This classic model is just so easy to use. love it
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Laniauckland
- 2 reviews
- 1 like
Great mixer
I have had this mixer for 3 years now. No problems. Very easy to use. Looks smart on my bench. Highly recommend . Solid machine. I get a lot of comments on how good it looks. Easy to clean. Got it at a great price. Even hubby can work it.
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Fiona J
- 2 reviews
Noisy, bad oil smell
I purchased this as my grandmother and mum both had a similar Sunbeam mixer. They worked great. Mine did not. Although it looked similar, when in use it always had a bad smell of burning oil. The motor sounded screechy. Note I am speaking in the past tense...there were 2 motors one to spin the bowl around. It failed and the mixer is now in the landfill.
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Skye swasbrickQueensland
worked for four years
Hi my grandmother has a sunbeam mixmaster classic we have put the little bowl in and it is stuck to the turntable and all it is doing is clicking and turning. We don't know what to do or how to get the little bowl of the turn table Can someone help us?
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Will not cream butter and sugar took over half hour to get mixture
This mixmaster is no where near as good as our 30 year old Sunbeam mixer, when mixing ingredients for example trying to cream butter and sugar, the mixture just sticks to the outside of bowl spinning around mixing nothing, manually having to force the mixture to the centre of the bowl. This was bought as a birthday present last March and my wife is very disappointed in it and says it has taken the joy out of cooking with the extra time it takes to mix the mixtures. I do have a video of this. We did call customer service regarding this issue and have tried their recommendations on the problem without these fixing the problem.
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Find out how Sunbeam Mixmaster Classic MX8500W (White) compares to other Benchtop Food Mixers
Know better, choose better.
CatherineCIpswich
- 2 reviews
Beater gears worn away
I recieved my mixmaster as a present less than 2 years ago and use it a dozen times a year. I find the motor nice and quiet but the beaters very hard to get in. Just recently the beaters jammed when I was beating some butter and then the outer beater stopped rotating. When I ejected it I fond the gears had stripped and the beater will no longer spin. Spare parts are quite expensive considering the cost of the machine!
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ZeT
- 2 reviews
Just don't make 'em like they used to
I bought my mixmaster 5 years ago with all my birthday money from friends and family. It started making a terrible noise luckily within the 1 year warranty and was pretty happy to get a whole new mixmaster sent to me. Fast-forward 5 years and it had served me well and helped me make a lot of thing in this time but the base has stopped turning and I'm not going to get another one. I bought the Sunbeam mixmaster because my mum's is still working after 40 years, but the quality is just obviously not what it used to be.
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Craig
- 2 reviews
- 1 like
Robbed of a good pavlova
My mother purchased this product after using Sunbeam mixers over 50 years. Her previous three models in this period were great. Unfortunately this mixer has put her and the rest of the family off Sunbeam for good. Used once only before the warranty expired due to ill health. Used it, or at least tried to use it four times after warranty. Bowl didnt spin and beaters wouldnt insert easily. I tried to fix it which kept it ticking a few more times. Poor design in my view but im no engineer. Has caused much frustration in the short time that it got ...Read more
a good run. Enjoyed the short walk to the bin and I'm happy to replace it with a non Sunbeam mixer that functions. I'm sick of hearing about it. The reviews here speak volumes. We have wasted money but it will cost Sunbeam more in lost future sales from family and friends. Hope this helps you to avoid a white elephant.Similar opinion? Write a review on ieatwords.com.au!
DynastysapphireHephzibah
Disappointed
Bought this mixer last year (2015 ) to bake my Christmas cakes and I loved it.. put it back in its original box with all the packing, took it out to use for thanksgiving, started mixing and 2mins into mixing my battery it just stopped and will not cut back on... A waste of money!!
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Disappointed!
Very very disappointed. I bought and used an earlier model in 1957 and used it constantly for more than 30 years with no problems until the motor failed and could not be repaired. I then bought a Kenwood which was also quite easy to use and gave no trouble until just a few years ago. I did not hesitate to buy another Mixmaster similar to the first BUT what a disappointment. Right from the start I had major problems just inserting the beaters( yes the right way) sometimes it took up to 20 minutes to get them in. It did improve slightly with p...Read more
ractice but now and again the same problem would arise and now it has again. I also had trouble releasing them. What has happened to your designers to make it so difficult to use. Did mix things OK. I probably won 't buy another unless I have been assured that both these problems have been corrected. Motor slow in mixing dough but gets there .Whisks go in easily.Similar opinion? Write a review on ieatwords.com.au!
Jensydney
- 3 reviews
- 1 like
Disappointing
When using Sunbeam's own recipes (or family favourite recipes) this mixer (a) struggles to turn on the base (needs hand assistance), (b) splatters onto the kitchen bench and (c) beaters also take a couple of attempts to insert (yes, correct left/right orientation). None of this used to happen with earlier Mixmasters. Sunbeam can, and should, do better.
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Find out how Sunbeam Mixmaster Classic MX8500W (White) compares to other Benchtop Food Mixers
Know better, choose better.
NatMelbourne
- 9 reviews
- 12 likes
Great product, I'm happy with my Mixmaster
This is a real labor saving device. I haven't had a Mixmaster before so I don't know how it compares with other brands but I'm using it all the time now. I mainly mix cake mixes, whip cream and use the more gentle fold setting. With mixtures that have cold butter I find I sometimes need to scrape the mixture manually down from the sides a couple of times, but assume this is usual with such a heavy mixture. I haven't had any trouble with the motor overheating.
1 comment
Brendan K.Sunbeam
Hi Nat,
Thank you for your great feedback on the Sunbeam MX8500W!... Read more
If you require any further advise or information on the unit, please don't hesitate to give our Customer Care Team a call on 1300 881 861 and one of our representatives will be more than happy to assist. Kind Regards SunbeamSimilar opinion? Write a review on ieatwords.com.au!
Brian6Mulgrave Victoria
Useless heap of junk
After using a Sunbeam mixmaster for 48 years I had to replace so I went for a new sunbeam, big mistake after using it twice it broke down and being out of warranty custom service wanted nothing to do with me and gave me agents phone no where I took it, quoted $100 for a new power board. would not have a chinese made sunbean product ever again just a heap of junk
2 comments
Brendan K.Sunbeam
Hi Brian6
I do apologise for the experience you have had with the Sunbeam MX8500W. Please give our Customer Care team a call on 1300 881 861 and one of our representatives will be more than happy to assist.... Read more
Kind Regards SunbeamRang customer care as per answer to my review all they would do is offer me 30% discount on a new sunbeam product which means if I get a new mixer I will be a futher $80 out of pocket as to getting th... Read more
e one I have got repaired and hoping it lasts as stated earlier keep away from sunbeam productsSimilar opinion? Write a review on ieatwords.com.au!
skitreesSydney, NSW
- 6 reviews
Really disappointed in this product for cake baking
I have used this about a dozen times to make cakes and it doesn't mix well at all- and this has nothing to do with bowls not being put on properly. I use this as it is meant to - no porblems with bowls sticking or anything so its poor performance is not caused by misuse of the machine. Try beating sugar and butter to a creamy consistence and you are going to be disappointed. To look at you would think it had grunt (and that with this type of machine it would be possible to use a paddle on the machine) but it is very lacking. I am looking at buy...Read more
ing a new one that will be able to do what I need it to do for my cake baking which is disappointing given I had such high expectations for this machine. A set of beaters that cost $20 would do the same job.Similar opinion? Write a review on ieatwords.com.au!
Don't buy this machine!
I thought a 'mixer' was meant to 'mix'! so disappointed! I had to put a 45yr old Kenwood chef in the bin as it finally stopped working. Bought this to make simple cakes & the bowls don't spin (they're meant to) & beaters don't beat! Crap!! I've used once & now trying to sell on gumtree! Spend more to get a better product.. Shame Sunbeam!
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dandylionzSouth East Queensland, QLD
- 11 reviews
- 8 likes
Good basic mixer
Had it a couple months so far & can't fault the functions: the speed of mixing is perfectly adequate, the attachments are all the you need, 2 bowl sizes are extremely handy, the overall retro design is quite fun.
Originally I used to use an 'antique' one of these with the glass bowls, now it just sits as a decorative piece in the kitchen. This new version is quite comparable to my old one.
1 comment
Brendan K.Sunbeam
Hi danylionz, thank you for your feedback.
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Questions & Answers
Zoey B.asked
Can i use mixer with just plastic bowl?
suzanneasked
why did my mixmaster get hot after 5 minutes of beating butter and sugar
2 answers
I would suggest contacting Sunbeam and asking them.
Customer C.Sunbeam
Hi Suzanne,
Thank you for contacting Sunbeam. Our mix masters do heat up after a few minutes in use however - it shouldn't be too hot after only 5 minutes. If purchased within the last 12 months and you have your receipt please return it to the store of purchase for a replacement. If you do not have your receipt, please call us on 1300 881 861. Kind Regards Sunbeam
Suzyasked
Is the bowl meant to spin while mixing as the one I bought my daughter doesn’t,unfortunately I bought it online 12 months ago,biggest fail ever?
Definitely won’t buy another Sunbeam.
No answers
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Customer CareSunbeam
Hello Esmay,
Could I ask how long you have had your mixer?