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fred20Perth, WA
- 6 reviews
- Verified purchase
Looks Good but it is rubbish
I purchased this machine as it looked really good and the salesman said it could be used for a small café. I don't have a small café but I was impressed with the look of the machine. at first I could not get it to do anything but I read about removing and reinstalling the tank to clear any airlocks and that seemed to work. After about 2 weeks I noticed that it seemed to struggle to push water through the machine. Then it continued to struggle and I thought maybe I was putting too much coffee in the handle. I reduced the amount slowly and it mad...Read more
e a weak coffee as I could not tamp the coffee in the handle. Now it is 1 month old and completely given up. It will not push the water through unless there is no coffee in the handle. Really disappointed with this unit. The grinder that comes with it is not well designed and the handle leaks coffee as it is not empty when making a second cup, so when I empty the grounds it is still half full of the last coffee.
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AndyHobart
- 3 reviews
- 2 likes
If you're not a coffee snob already, this machine will turn you into one.
As someone with free access to both an industrial, plumbed in cafe style coffee machine at work and the Sunbeam Torino at home, I'm in the fortunate position to be able to draw a direct comparison between the two. The industrial one is a tad faster being always on, but the extent to which the Sunbeam can be programmed to optimise extraction temperature, shot volume and/or length and pressure in order to pursue the elusive perfect cup of Joe makes it the hands down winner. Short of plumbing it in to mains water I can't recommend any improvements...Read more
. It really appeals to my inner artisan and I have been loving mine for around 6 months now. I especially like the independent boilers, which means you can extract coffee while steaming milk, and the grinder that is activated by slight down pressure. The styling is steampunk without being weird and suits my house perfectly. Can't recommend it enough.Similar opinion? Write a review on ieatwords.com.au!
Darren PSydney, NSW
- 2 reviews
- 2 likes
- Verified purchase
Steam Wand not working from the start.
I really wished I looked online before venturing from Breville to Sunbeam. The machine looks great.....but I certainly haven't seen it work properly yet. How does a machine not work straight out of the box? The Steam Wand is dead....I have tried what another reviewer has mentioned by pulling the water container out and re-installing and nothing.
Such a pain to carry such a large and heavy machine home for it not to work after going through the whole unpacking process.
Maybe there should be a recall on this machine?
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Find out how Sunbeam Torino Espresso Machine & Grinder PU8000 compares to other Manual / Semi-Automatic Coffee Machines
Know better, choose better.
SerenaOakleigh
- 2 reviews
- 1 like
Coffee, coffee, coffee
We bought this machine and grinder to replace our 8 year old machine that was starting to show signs of too much use. The Torino is a step up from what we had and we have been very happy with the coffee that it produces and the ease of use. Very straight forward to use and produces a good quality coffee.
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Robperth
- 10 reviews
Excellent machine
When we first started it up the steamer wouldn't work. I see there are a few reviews with the same comment. All we did was remove the water reservoir and re-seat it, no issues after that. Must be some air lock going on. This machine makes the best coffee, heaps better than any Breville machine I've had, excellent creme. I suggest the people who can't get a creme from this coffee machine need some serious coaching on how to make a coffee. Easy to clean and program, does consume a lot of water so a downside would be having to fill it so often.
...Read more
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Doesn't cut it
Steam wand broke down after 5 days of use. Also could not get a crema on coffee. When we contacted Sunbeam were surprised to learn we couldn't get it repaired unless it went to Sydney no service centre for this machine in Vic. Very disappointing considering the price. Wouldn't recommend this machine at all.
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KerryHunter Region, NSW
- 3 reviews
- Verified purchase
Terrible don't buy this machine
Machine was opened and used once and the steamer stopped working, coffee had no cremma, and I did the call and got ( customer service was good) them to talk me through the changes to coffee grind, which by the way worked better but still spills everywhere not in the hopper, then it leaked for 10 mins after your brew the coffee, so was left with water on top of the coffee all the time sent it back got another one sent to the store opened it and the fist time I tried to steam milk the steamer wouldn't even work so back I went to the store again a...Read more
nd refunded so the Harvey Norman store Forster was great to deal with and happy to replace with another brand and refund the rest of the money. I went with the Breville Dynamic Duo Coffee Machine and Grinder and let me tell you coffee was great first coffee but even better after about the 3 cup and the grinder is great no waste. So quite compared to the sunbeam so my advice is don't buy the sunbeam.Similar opinion? Write a review on ieatwords.com.au!
Suzanne
- 4 reviews
Beautiful stylish machine
A high quality nice looking stylish espresso machine with extraction gauge very helpful for obtaining a perfect extract. Price wise think it could come down in price abit as a similar price you could purchase a commercial 2-3 cup espresso machine. It is very limited for storing cups on top and only fits 2 cups no room for anything else only tamp, would've been great if it was wider to hold/warm more cups. The grinder I really wasn't that impressed with it made with lesser inferior materials as opposed to the high quality materials of the espres...Read more
so. The hopper is extremely small, a taller wider hopper would have really impressed me but wasn't to be. As far as grinding goes of spits out the coffee everywhere and makes so much mess on the tray, sides and floor with nothing designed to catch it all. The grinder doesn't go together well with this espresso machine materials wise it looks quite tacky but none the less its a bonus to receive with the machine but I think Sunbeam still has room to grow when it comes to designing these but if I had to give a score on the espresso machine I would give it 8/10 for performance and 10/10 for style, look and materials. The hopper I would rate as 4, 5/10.Similar opinion? Write a review on ieatwords.com.au!
leaking
Hi bought this May 2016. from Harvey Norman (Batch1241532816). steam wand been dripping water since day one.
and every 2-3 days i've got a pool of water under the coffee machine. been trying to call sunbeam customer service hotline and each time put me on hold over 20mins and eventually i just hung up.
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Find out how Sunbeam Torino Espresso Machine & Grinder PU8000 compares to other Manual / Semi-Automatic Coffee Machines
Know better, choose better.
Mem E.Metropolitan Adelaide, SA
- 21 reviews
- 1 like
Espresso excellence.
We have owned this espresso machine/burr grinder package for six months and we couldn't be happier with it. The espresso machine makes better coffee than any other machine we have owned over a number of years and better than some very highly recommeded Italian machines. The burr grinder is a must if you want the freshest possible grind. The machine is easy to use, it has a fully manual pump for the officionados and a semi automatic button for those who want an easier option. It has very easy to read dials indicating temperature and pressure. Th...Read more
e steam wand is excellent. The machine is metal and sits heavily on the bench so there are no vibration problems. Importantly for brain health, there is no aluminium in the machine, unlike some other recommended brands. The machine itself is beautiful to look at, the exterior is stainless steel and in spite of levers etc. it is very easy to clean with a slightly damp microcloth. The burr grinder needed some setting adjustments to get the perfect espresso grind the first week we used it but after that it settled and we have not had to adjust it since. The only niggle I have is that the espresso machine did not come with the plastic cover for the water reservoir, nor the cleaning pin for the grind baskets as mentioned in the manual. Sunbeam supplied the pin separately after two requests but the plastic reservoir lid is no longer available which is a bit if a shame as it would seal the water unit, unlike the metal lid on top of the machine. But overall, we are very happy indeed with this beautiful machine and burr grinder, which together, are a better buy than buying them separately. Sunbeam have a good reputation for producing esspresso machines and we have been happy with cheaper models before, but there is no mistaking the much higher quality of this machine package. This is quite an expensive buy, but the quality is noticeable and it is worth thecextra money. We managed to find it quite a lot cheaper than the RRP, so shop around. We marvel at these two products daily, so we would highly recommend the package.1 comment
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Questions & Answers
Tania W.asked
Hello - Suddenly my Torino seems to be struggling with the extraction. Only pushes out a slow trickle of coffee. We did recently change beans but not the grind level. Any suggestions?
Mary Janeasked
Hi Just bought the Torino coffee machine and can't find the Burr Cleaning Brush I hope you can help me please.
Mary Jane
Jarrodasked
Hi our Sunbeam Torino STEAM WAND isn’t working at all, it seems to be trying to pump but nothing comes out. Everything else is working fine tho.
I’ve tried both cleaning programs and still nothing.
I have heard this is common problem, is there anyway of resolving this issue or does it need to be repaired ?
Thanks
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Brendan K.Sunbeam
Dear Mem E.
Kind Regards SunbeamThank you for contacting us.
Thank you for your review & taking the time to contact us. We hope your continue to enjoy your machine.... Read more