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See the Best Car Dealerships in 2020 as rated by Australians on ieatwords.com.au.

Reviews

(821)
(71)
(18)
(19)
(114)
  • Product Quality
    4.8 (799)
  • Return Claim MadeYes (16) · No (758)
  • Customer Service
    4.8 (760)

Reviewer Photos & Videos

  • More

Fantastic service

published

Great service from all the team at Hyundai would buy from them again. Special thanks to management and their team such a professionalism. Love my new car.
Thank you to all

Product Quality
Customer Service
Return Claim MadeNo
Store LocationHyundai Zetland
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Great customer experience

published

Open and honest discussions. Prompt, responsive and very courteous and professional service throughout. Good post sale follow up and care. Particular mention of Dennis Lee who built trust and rapport.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSutton’s City Hyundai Zetland
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Keep up the good work !

published

The sales person seemed professional, knowledgeable and friendly.
As a repeat customer, I remain satisfied with the level of service that has been provided up until now. Please maintain this high standard for us existing and your future customers...

Product Quality
Customer Service
Return Claim MadeNo
Store LocationHyundai @ Suttons City Zetland
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5 star service and care.

published

To Thomas, Tim and Mende thank you for your 10/10 service and help throughout the purchase of my Holden. They went above and beyond to give me the best deal possible and make sure all my concerns or questions were addressed immediately. Highly recommend all three of them for sales and finance.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSutton’s motors chullora Holden
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1 comment
Suttons
Suttons C.Suttons

Hi Matt, we’re happy to hear that you had a great experience at Suttons Holden Chullora. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Great service

published

Very friendly, helpful and professional service from all the staff. Thank you in particular to Sam. I am new to Subaru but so far I’m very impressed. Love my Outback.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSutton
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi, we really appreciate your great review and we’re so happy to hear that you love the Subaru Outback. We will pass on your great feedback to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


SMS

SMSSydney, NSW

Sales Process is Smooth

published

The sales process was very smooth. The sales and finance team are very good. The car i received had quality issues but they promised to call back and fix it. The wait time when calling in is minimum 15minutes. I am still waiting on after sales service.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSuttons City Zetland
See all answers
1 comment
Suttons
Suttons C.Suttons

Anthony

AnthonySydney, NSW

Fantastic service

published

Very friendly professional and efficient Fantastic service.
Since being introduced to Suttons everyone especially Jordan have gone out of their way to make the purchase of my Eclipse Cross very special.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSuttons Ancliffe
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1 comment
Suttons
Suttons C.Suttons

Hi Anthony, we’re so glad to hear that you had a fantastic experience with Jordan at Suttons Arncliffe Mitsubishi. We will pass on your great feedback and we look forward to assisting you again in the near future.Regards, Suttons Customer Care.


This is very good service . So Happy

published

The staffs - Najee and Hendrik - are friendly and helpful. They explained to me clearly step by step and patiently. It was very good experience with Suttons Honda .
Thank you so much to Najee, who is give a very good service for us from start to end. Keep up the good work!

Customer Service
1 comment
Suttons
Suttons C.Suttons

Hi Christine, we appreciate your feedback on your experience with Najee and Henrick, we will be sure to let them know. We look forward to assisting you again in the near future. Regards, Suttons Customer Care.

The reviewer stated that an incentive was offered for this review

Annette

AnnetteSydney, NSW

New qashqai

published

Terence Green worked with us to get the deal we wanted.
Easy process of purchase, payment and delivery.
Helpful salesperson and manger.
Would definitely recommend to friends and family.
Supportive, felt valued and happy.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSuttons City
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Annette, we’re so glad to hear that you had a fantastic experience with Terence at Suttons City. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Asian mum of two

Asian mum of twoSydney, NSW

  • 3 reviews

So Happy!

published

Thank you to staffs at Sutton Honda Homebush, specially to Cedric and Hendrik, who very approachable and friendly. No pressure sale which making me feel at ease. My new car is more perfect than I ever imagine. The whole process was easy going. Keep up the good work!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationHomebush
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi, we really appreciate your amazing review and we’re so happy to hear that you love your new car. We will pass on your great feedback to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Amazing service, exceptional care

published

Will was amazing from the outset when he worked hard to get us an excellent price on the vehicle we wanted. He kept in touch through tour and no question ( no matter how many times we asked) was too difficult.
The process was not only easy but enjoyable.
Thank you

Product Quality
Customer Service
Return Claim MadeNo
Store LocationZetland
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi, we appreciate your feedback on your experience with Will, we will be sure to let him know. We look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Vehicle Purchase

published

The staff (Mursel and Zeina) are friendly and helpful, they explained to me the steps of the transaction cheerfully and patiently. It was really a good experience with Sutton’s. Thanks so much!

Customer Service
Store LocationWest Toyota
1 comment
Suttons
Suttons C.Suttons

Hi Lam, we’re happy to hear that you had a great experience at Western Toyota. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Suttons Customer Care.


New car purchase

published

Excellent attention and service from Tano and Jordy.
Great teamwork made the decision and purchase seamless.
Why does the review need to have 30 words when one can succinctly say the necessary on less ?

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSutton’s Rosebery
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Kevin, we’re happy to hear that you had a great experience at Suttons City. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Graeme

GraemeSydney, NSW

Vehicle purchase

published

Could not have asked for better assistance with the purchase of my car. I received no pressure when originally looking at the car and received professional assistance with questions I raised.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSUTTONS City Honda
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Graeme, we’re happy to hear that you had a great experience at Suttons City Honda. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Trent

Trent

  • 2 reviews

Outstanding service!

published

Thankyou so much to the staff at Suttons Homebush for making my new car purchase as easy as possible. They did everything they could to make the whole process seamless

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Suttons
Suttons C.Suttons

Hi Trent, we’re happy to hear that you had a great experience at Suttons Homebush. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Excellent service from Ramesh at Suttons City

published

Felt reassured and confident in my purchase due to the integrity of Ramesh and the accountability of a big name company. Happy with my purchase. Never bought from a secondhand car dealer before but I likely will again.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSuttons City Zetland
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Jane, we appreciate your feedback on your experience with Ramesh, we will be sure to let him know. We look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Brian

BrianSouth-Eastern Region, NSW

Outstanding service.

published

We bought a car over the internet and dealt with the sales staff over the phone and by email. They were fantastic. Simon was particularly good attending to all needs and giving us a very careful introduction when we pick up the car. The whole service was professional and customer focused. I thoroughly commend and recommend Suttons Subaru at Chullora.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSuttons Subaru Chullora
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Brian, we’re happy to hear that you had a great experience at Suttons Subaru Chullora. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Melinda Harrison

Melinda HarrisonSydney, NSW

Buying Honda HRV very pleasant experience

published

I had looked at 4 different models & Troy was extremely professional & not pushy. He was available anytime I had a query & was very knowledgeable the whole experience was a dream

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSutton’s Homebush
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Melinda, we’re so glad to hear that you had a fantastic experience with Troy at Suttons Homebush Honda. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Rod H.

Rod H.Sydney, NSW

Professional, efficient, friendly!

published

The staff made the purchase of a new vehicle very simple from start to finish, we’re not pushy with sales, quite knowledgeable and friendly, efficient and followed up with me as promised.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSutton’s City Kia Zetland
See all answers

  • Verified customer

Great customer service

published

Great fast efficient service along with a great smile
Also get a lovey coffee whilst waiting would recommend to friends when buying there next Mitsubishi car as it comes with great customer service.

Product Quality
Customer Service
Store LocationChullora
1 comment
Suttons
Suttons C.Suttons

Hi Mik, we’re happy to hear that you had a great experience at Suttons Mitsubishi Chullora . We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


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Questions & Answers

Sam

Samasked

Hey Rami @ Suttons Arncliffe Hyundai, why do you bother responding to peoples reviews and offer for them to contact further so you can resolve their issues but then never actually do anything about it? Don't bother if you aren't going to take it seriously, you might think it makes your business look like you take peoples concerns seriously on these forums but for those who actually want some issues resolved it just makes them crankier.

1 answer
Suttons
Suttons C.Suttons

Hi Sam, we do take all complaints seriously and would like to discuss your review further. Please call our customer care team on 0287118619. Regards, Ash. Suttons Customer Care.


Get an answer from our members and Suttons representatives

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