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Reviews

4.4

1,133 reviews
5
(894)
4
(78)
3
(19)
2
(22)
1
(120)
  • Product Quality
    4.8 (881)
  • Return Claim MadeYes (17) · No (834)
  • Customer Service
    4.8 (843)
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Happy experience

published

Had a great experience with Suttons Motor at Homebush. Charlie was great and helpful, gave me the best price upfront, good communication and no time was wasted. I would recommending contact him if you are looking for a Honda.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHomebush
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1 comment
Suttons
Suttons C.Suttons

Hi Eddy, we’re so glad to hear that you had a fantastic experience with Charlie at Suttons Homebush Honda. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Renee

Renee

  • 2 reviews

Great Service!

published

Carlo at Sutton’s Mitsubishi Zetland gave me the best service from start to finish. Great selection of cars, and really helpful showing me all the features. Great deal too, and two years servicing so really happy!



Customer Service
Product Quality
Return Claim MadeNo
Store LocationSutton’s Mitsubishi Zetland
See all answers
2 comments
Suttons
Suttons C.Suttons

Hi Renee, we’re so glad to hear that you had a fantastic experience with Carlo at Suttons City Mitsubishi. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Renee
Renee

Thank you! Thomas in Finance was also a great help in finding the best solution for my needs. Really happy with the service :)

Great service

published

Staff were friendly and efficient. The car bought was in great condition. Never felt pressured to pay or sign up for any packages i didnt want to. Gave me as much time as needed to make my decisions (which took a while).



Customer Service
Product Quality
1 comment
Suttons
Suttons C.Suttons

Hi Lils, we’re happy to hear that you had a great experience with Suttons. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

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The experience was great

published

Staff were very friendly and efficient. Honesty seemed to be paramount and I was made to feel important. Explanations were extensive with plenty of time allowed. I would recommend SVM KIA Roseville to my friends

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSVM KIA Roseville
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1 comment
Suttons
Suttons C.Suttons

Hi Vince, we’re happy to hear that you had a great experience at SVM Kia Roseville. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Lee

LeeSydney, NSW

Perfect 10/10

published

We were looking at going to another Hyundai dealer but due to the service and professionalism at Sutton’s we decided to stay with them and buy there. Everything was done on the day within 30 mins. All our questions were answered clearly, they listened to us and were willing to make us happy to get our business. We felt like family immediately on the day! We will be returning again for our next purchase. Thanks to Daniel and Richard.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSutton’s City Rosebery
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1 comment
Suttons
Suttons C.Suttons

Hi Lee, we’re so glad to hear that you had a fantastic experience with Daniel and Richard at Suttons City Hyundai. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Sandra Greacen

Sandra GreacenSydney, NSW

Great small SUV.

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationSuttons Arncliffe
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1 comment
Suttons
Suttons C.Suttons

New Triton purchased

published

I brought a Triton from Sutton’s Mitsubishi at Arncliffe.
Ibby Ismail was knowledgeably, professional and friendly which won our business and made us feel at ease.
I would highly recommend purchasing from Sutton’s at Arncliffe

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSutton’s Mitsubishi Arncliffe
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Paul, we’re so glad to hear that you had a fantastic experience with Ibby at Suttons Mitsubishi Arncliffe. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Mark Kelly

Mark KellySydney Surrounds, NSW

Impressed....

published

Great service and very happy with the Volvo from Lindfield Volvo. Friendly helpful staff that actually followed up. Kye was great to deal with, and was patient and professional while both showing and delivering the car.
Definitely worth the drive to Lindfield to give these guys the opportunity to earn your business.
Mark

1 comment
Suttons
Suttons C.Suttons

Hi Mark, we’re so glad to hear that you had a fantastic experience with Kye at Volvo Cars Lindfield. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Maddy R.

Maddy R.Sydney, NSW

Impressed

published

I am very happy with my Suzuki Jimny which I revived on Friday afternoon. There was great service and wonderful staff to answer any questions. John looked after us very well.

Customer Service
Product Quality
Store LocationSutton city Suzuki
1 comment
Suttons
Suttons C.Suttons

Hi Maddy, we’re so glad to hear that you had a fantastic experience with John at Suttons City Suzuki. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

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Busa Boy

Busa BoySydney, NSW

Bought our Subaru from them

published

Sutton's Subaru were suprisingly amazing.

The offer they made for my trade in and price of the new car made it very easy for us to make our decision.

They refrained from selling us over priced accessories and services that we clearly told them we were not interested in .

They organised car before the commited time and made sure we got the delivery of car asap.

Their sales rep really know Subaru products well .

1 comment
Suttons
Suttons C.Suttons

Hi, we’re happy to hear that you had a positive experience at Suttons Subaru. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Ben

BenSydney, NSW

Subaru - the Reliable experts

published

Great service, friendly staff and great deal on my trade and purchase. I will recommend the Subaru brand to all friends and family without any hesitation. Should try Subaru today.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationChullora
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Ben, we’re happy to hear that you had a great experience at Suttons Subaru Chullora. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Ian D

Ian DSydney, NSW

Excellent service from sales executive

published

Good service cheerfully given and comprehensive advice from the sales executive Tano Mozzo. New car was ready well within the time frame stated and overall good service. Would recommend Sutton’s to a friend.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSutton’s Subaru Rosebery
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Ian, we’re so glad to hear that you had a fantastic experience with Tano at Suttons Subaru Rosebery. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

This is perfect

published

The engine is vey smooth and responsive. All the gadgets at your finger tips - simply amazing and I love the Apple CarPlay. I never considered the Subaru when I started looking for a new car just over a year ago...until I walked to Suttons at end of February 2020. I am now love my Forester and can’t live without it.

Return Claim MadeNo
Store LocationChullora Suttons
1 comment
Suttons
Suttons C.Suttons

Hi Ai, appreciate your great review and we’re so happy to hear that you love the Subaru Forester. We will pass on your great feedback to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Jimmy

JimmySydney, NSW

We are delighted with our new Hyundai i30

published

We had a very pleasant shopping experience with Dominic at Sutton’s Hyundai.
He helped us pick a perfect family car for us at a good price.
He was very helpful and listened to what we wanted without feeling pushed into making a purchase.
My wife and I would highly recommend Dom and Hyundai When looking for a new car .

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHyundai Sutton’s
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Jimmy, we’re so glad to hear that you had a fantastic experience with Dominic at Suttons City Hyundai. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Joseph

JosephSydney, NSW

Vehicle purchase

published

Jay was very helpful and a pleasure to deal with throughout the process. I would be happy to deal with Suttons again in the future for an upgrade based on this experience.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSuttons Chullora
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Joseph, we’re happy to hear that you had a great experience at Jay. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

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William

WilliamSydney, NSW

Amazing service!

published

I dealt with Darcy and his professionalism and generousness was nothing short of top notch. Everything was efficient, easy and clear. I couldn’t recommend him or the team any higher.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSuttons city Hyundai
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi William, we’re so glad to hear that you had a fantastic experience with Darcy at Suttons City Hyundai. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Great.

published

Very helpful. Great service. Would recommend to my friends. Najee was very knowledgeable and very willing to help. Followed up to see if everything was ok and got home safely.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSuttons homebush
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Mary, we appreciate your feedback on your experience with Najee, we will be sure to let him know. We look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Jesse

JesseSydney, NSW

Great to deal with!

published

Was a simple and trouble free experience with helpful staff in shadi and John. My new Suzuki is a great upgrade for a growing family. Will be happy to deal with them in future in servicing car or upgrading

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSutton’s Suzuki Rosebery
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Jesse, we’re so glad to hear that you had a fantastic experience with Shadi and John at Suttons City Suzuki. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Trish

Trish

  • 2 reviews

Very good sales experience

published

Tano characterised what makes a good sales man. He was straightforward with his communications and once the sales was completed he continued to maintain a line of communication until the vehicle was delivered. He did not over promise or undersell, it was a nice balance. The vehicle is perfect for the job, as an ex Mercedes owner I am very happy driving my Suburu

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSuttons Rosebery
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Trish, we appreciate your feedback on your experience with Tano, we will be sure to let him know. We look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Mr Mapunda

Mr MapundaMurrumbidgee Region, NSW

  • 2 reviews
  • Verified customer

Faulty Renault Van

published
1 comment
Suttons
Suttons C.Suttons
Page 2 of 57
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Questions & Answers

Dave

Daveasked

I would just like to know if I can sell my Holden Astra with you guys and get what it's worth

1 answer
Suttons
Suttons C.Suttons

Hi Dave, we would be happy to discuss the option of purchasing your Holden Astra. Please contact us at [email protected] or call us on 0287118619.

Sam

Samasked

Hey Rami @ Suttons Arncliffe Hyundai, why do you bother responding to peoples reviews and offer for them to contact further so you can resolve their issues but then never actually do anything about it? Don't bother if you aren't going to take it seriously, you might think it makes your business look like you take peoples concerns seriously on these forums but for those who actually want some issues resolved it just makes them crankier.

1 answer
Suttons
Suttons C.Suttons

Hi Sam, we do take all complaints seriously and would like to discuss your review further. Please call our customer care team on 0287118619. Regards, Ash. Suttons Customer Care.

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