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See the Best Car Dealerships in 2020 as rated by Australians on ieatwords.com.au.

Reviews

(17)
(0)
(0)
(2)
(9)
  • Product Quality
    4.4 (7)
  • Return Claim MadeYes (0) · No (8)


Exemplary attention

published

It was a daunting thought to buy a car interstate. I emailed about a vehicle and got contacted by Billy. Billy handled my many queries with ease and accuracy. Many phone calls and honourable dealings later, we have the car and are very pleased with it. Billy did all he said he would and to do that, management must have supported him.

Good work team and thank you

Product Quality
Return Claim MadeNo

Patricia R.

Patricia R.Sydney, NSW

Thank you

published

If I lived in Canberra this would definitely be my dealer of choice. Brilliant service from Jeet who fixed my Arteon car key in minutes and to the lovely service people who washed the car too.
Such pleasant people to deal with

Product Quality
Return Claim MadeNo

100% Pleased with deal

published

Purchased a used vehicle from Lennock Motors Via Josh Wiscome,
& having driven it home over 600 KLMS it clearly supported every stated fact said to me by Josh. Add to that he knows how to deal with a customer. So should one be looking for used vehicle do yourself a favour & check out Josh @ Lennock Motors.

Product Quality
Return Claim MadeNo
Robert P.

Robert P.South-Eastern Region, NSW

Deceitful

published
Product Quality
Return Claim MadeNo

Cameron

CameronSouth East Queensland, QLD

Exceptional service

published

I had dramas with my car whilst on a road trip. James and his team at Lennock Service (VW) bent over backwards to help out when no one else could/would. With no notice, and without a booking, he squeezed my car into his busy schedule and got us back on the road. Even had my car washed and vacuumed!

Product Quality
Return Claim MadeNo

Terry Knight

Terry KnightRichmond-Tweed, NSW

  • 2 reviews

Easy interstate used car purchase

published

I recently purchased a used 2015 Mitsubishi Challenger sight unseen from this company and found them great to deal with. The salesman that we dealt with (James Battersby) was honest and very helpful throughout the sale and afterwards with coordinating to get the vehicle transported to the Gold Coast. When we picked the car up from the transportation company the car was exactly as described and we are very happy with the whole experience!
Thanks so much for your help James

Product Quality

The reviewer stated that an incentive was offered for this review


Brenda

BrendaCanberra 2600, ACT

  • 3 reviews
  • 4 likes

Not Happy

published

Very expensive annual services. I have Takata airbags the replacement of which keeps being delayed further and further, even though my car is 10 years old. On line chat service is useless, promising a call back which doesn't happen. Volkswagen were more helpful in the explanation for the delay. Not impressed at all with Lennock. I have been a faithful customer for 10 years but they obviously don't respect that.

Return Claim MadeNo

Eddie Soliman

Eddie SolimanPearce 2607, ACT

Exceptional Sales Person and Great Team Work - Will go back again

published
Product Quality
Return Claim MadeNo
Anita

AnitaCanberra 2600, ACT

Hideous experience

published

Purchased a used vehicle from Lennock Dec 2018. Despite patience and perserverance, sales person Jason failed to follow through on basics.
Agreed on tow bar and rear reflector, no response.... dismal
During the sales process lots of talk no follow through... frustrating is an understatement

Return Claim MadeNo
Jan de Bruin

Jan de BruinCanberra 2600, ACT

  • 2 reviews

Reliable dealership?

published

Bought a 2013 Nissan Navara 3 months ago. The rego papers contained an error. 5 hours later fixed. A few weeks later, the aircon stopped working. I was told that it was a consumable. Three times back and a hole was fixed. I asked for a 2nd key. Two times back and I am told that the can’t code the key. 3 months later and I am told that the vehicle requires new disc brakes. The vehicle requires another wheel allingnment and no one knows about my extended warranty!! So much for a reliable dealership!


A used car dealer with honesty, sincerity, integrity & no Spin!

published

Ron G

Ron GGarden Suburb

  • Verified customer

Buy With Confidence

published

Clare

ClarePhillip

As always incredible customer service

published

I had the pleasure of buying yet another car from Greg at lennock this weekend. I was treated with professionalism and courtesy and the process was seamless. Amazing loan officer Vickie treated us so well and am confident that this won't be the last purchase. I refer everyone I know to Greg. Thanks again.


Sammy

SammyCanberra

  • Verified customer

Amazing Service!

published

My experience at Lennock Motors was a very positive one.Jeremy and the team were very helpful and ensured that the purchase of my new cars were stress free.

Awesome service

published

A very pleasant sales experience at Lennock Motors. Jeremy was not pushy and very helpful as he was very knowledgeable.

Charlie

CharlieCanberra

Three week wait for warranty work

published

A week after I took delivery of a new Golf Highline 7.5 the Blind Spot Monitor stopped working. I called the dealer to have it fixed. They were booked out for three weeks. I had to wait three weeks to have it fixed and then it took all day. Waiting three weeks for a warranty claim is unacceptable.


Very bad customer service and the worst is too much lying

published

No reply or response to my email in regards to the inquiry i made.

published

I bought this car jetta car 8 months ago and went back to make an inquiry what can volkswagen offer and they said they will get back to me. I like Volkswagen cars and My cars are Volkswagen but it seems like inquiry has not been action. I deal with [name removed] but I sent an email a couple of time but still no reply, my inquiry was 3 weeks ago. Now, this make me rethink that I might have to deal somewhere else. I am not happy with service at the this stage..


Borosta

BorostaCanberra Airport 2609, ACT

  • 3 reviews

We damage your property and then bombard you with spam.

published

Due to the lack of service in getting vehicles serviced we went elsewhere. Unfortunately, we had to return for warranty work. Oh yes fixed the issue finally but on last visit through reckless negligence they damaged our vehicle. Spent months trying to resolve the matter where they use the tactic of ignore it and it will go away. Meanwhile, we will start using your personal details to spam you with offers etc emails, letters and phone calls.
Professionalism and maturity is not part of the Charter.


excellent service

published

I found my experience to be very respectful and ran very smoothly in buying my lovely car which I have found to be delightful ' Lachlan made my search easy for me and helped me with all my needs, thanking you.


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