Lennock Motors

It was a daunting thought to buy a car interstate. I emailed about a vehicle and got contacted by Billy. Billy handled my many queries with ease and accuracy. Many phone calls and honourable dealings later, we have the car and are very pleased with it. Billy did all he said he would and to do that, management must have supported him.

Good work team and thank you

If I lived in Canberra this would definitely be my dealer of choice. Brilliant service from Jeet who fixed my Arteon car key in minutes and to the lovely service people who washed the car too.
Such pleasant people to deal with

Purchased a used vehicle from Lennock Motors Via Josh Wiscome,
& having driven it home over 600 KLMS it clearly supported every stated fact said to me by Josh. Add to that he knows how to deal with a customer. So should one be looking for used vehicle do yourself a favour & check out Josh @ Lennock Motors.

I had dramas with my car whilst on a road trip. James and his team at Lennock Service (VW) bent over backwards to help out when no one else could/would. With no notice, and without a booking, he squeezed my car into his busy schedule and got us back on the road. Even had my car washed and vacuumed!

I recently purchased a used 2015 Mitsubishi Challenger sight unseen from this company and found them great to deal with. The salesman that we dealt with (James Battersby) was honest and very helpful throughout the sale and afterwards with coordinating to get the vehicle transported to the Gold Coast. When we picked the car up from the transportation company the car was exactly as described and we are very happy with the whole experience!
Thanks so much for your help James

Very expensive annual services. I have Takata airbags the replacement of which keeps being delayed further and further, even though my car is 10 years old. On line chat service is useless, promising a call back which doesn't happen. Volkswagen were more helpful in the explanation for the delay. Not impressed at all with Lennock. I have been a faithful customer for 10 years but they obviously don't respect that.

Purchased a used vehicle from Lennock Dec 2018. Despite patience and perserverance, sales person Jason failed to follow through on basics.
Agreed on tow bar and rear reflector, no response.... dismal
During the sales process lots of talk no follow through... frustrating is an understatement

Bought a 2013 Nissan Navara 3 months ago. The rego papers contained an error. 5 hours later fixed. A few weeks later, the aircon stopped working. I was told that it was a consumable. Three times back and a hole was fixed. I asked for a 2nd key. Two times back and I am told that the can’t code the key. 3 months later and I am told that the vehicle requires new disc brakes. The vehicle requires another wheel allingnment and no one knows about my extended warranty!! So much for a reliable dealership!

I had the pleasure of buying yet another car from Greg at lennock this weekend. I was treated with professionalism and courtesy and the process was seamless. Amazing loan officer Vickie treated us so well and am confident that this won't be the last purchase. I refer everyone I know to Greg. Thanks again.

My experience at Lennock Motors was a very positive one.Jeremy and the team were very helpful and ensured that the purchase of my new cars were stress free.

A very pleasant sales experience at Lennock Motors. Jeremy was not pushy and very helpful as he was very knowledgeable.

A week after I took delivery of a new Golf Highline 7.5 the Blind Spot Monitor stopped working. I called the dealer to have it fixed. They were booked out for three weeks. I had to wait three weeks to have it fixed and then it took all day. Waiting three weeks for a warranty claim is unacceptable.

I bought this car jetta car 8 months ago and went back to make an inquiry what can volkswagen offer and they said they will get back to me. I like Volkswagen cars and My cars are Volkswagen but it seems like inquiry has not been action. I deal with [name removed] but I sent an email a couple of time but still no reply, my inquiry was 3 weeks ago. Now, this make me rethink that I might have to deal somewhere else. I am not happy with service at the this stage..

Due to the lack of service in getting vehicles serviced we went elsewhere. Unfortunately, we had to return for warranty work. Oh yes fixed the issue finally but on last visit through reckless negligence they damaged our vehicle. Spent months trying to resolve the matter where they use the tactic of ignore it and it will go away. Meanwhile, we will start using your personal details to spam you with offers etc emails, letters and phone calls.
Professionalism and maturity is not part of the Charter.

I found my experience to be very respectful and ran very smoothly in buying my lovely car which I have found to be delightful ' Lachlan made my search easy for me and helped me with all my needs, thanking you.