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Reviews

4.8

22 reviews
5
(18)
4
(4)
3
(0)
2
(0)
1
(0)
  • Product Quality
    4.9 (17)
  • Return Claim MadeYes (0) · No (21)
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Ray Vidler

Ray VidlerSydney, NSW

  • Verified customer

great fast service

published

Well done on the great effort. I suggest some follow-up a month or so after the vehicle has been delivered. NCS supplies great communication until passed over to the seller.

Review collected in partnership with National Car Brokers

Adrian C.

Adrian C.Sydney, NSW

Excellent Service and Price was better than Private Fleet

published
Product Quality
Return Claim MadeNo
Ian Rudd

Ian RuddSydney, NSW

  • Verified customer

As Advertised

published

I read an ad in Salute magazine for TPI's & decided to give it a go. Christopher David took my call and the process was all organised within a few phone calls. Make sure you know what you want with any extras when you call, so you can receive an accurate quote. As well as fleet discounts they understand any discounts you may be entitled to. (GST, rego, S/d etc). My vehicle was delivered to my home with a full tank of fuel and they took my trade away. Have recommended to my friends already.



Product Quality
Return Claim MadeNo

Review collected in partnership with National Car Brokers

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  • Verified customer

Car purchase

published

Would use this firm again and recommend them to others. The only complaint we have is that the car was not delivered to our home address with a full tank of petrol as we had to travel 90kms approx. to Toowong to pick up the car and drive it home at our expense and time.

Product Quality
Return Claim MadeNo

Review collected in partnership with National Car Brokers

Steve

SteveVictoria

Very easy

published

This is the only way I will buy a new car again. So easy, and saved thousands on even what the lease company could offer. Got a brand new car for the price of a dealer demonstrator.

Product Quality
Return Claim MadeNo
  • Verified customer

Seamless

published

I found the process went as described and I am happy with all aspects. No problem with the car.

Product Quality
Return Claim MadeNo

Review collected in partnership with National Car Brokers

Jan Sandell

Jan SandellPerth, WA

  • Verified customer

Repeat Customer

published

Each occasion we have used this service it has delivered not only rewarding financial benefits in obtaining a brilliant deal on our chosen vehicle but has been simple, easy, timely and very professional; taking the grunt work out of physically shopping around. Great idea, great service; don't be afraid to make the move to using a service like this.

Product Quality
Return Claim MadeNo

Review collected in partnership with National Car Brokers

Jack Edwin Webb

Jack Edwin WebbIllawarra, NSW

  • Verified customer

great personal service

published

as first time users, we can recommend NCB to anyone. With great savings and excellent customer relations, purchasing our new car was a great and painless experience. Car was delivered to our door.
Will use again

Product Quality
Return Claim MadeNo

Review collected in partnership with National Car Brokers

  • Verified customer

Will use again for our next new car.

published

Got an amazing deal we never would have got by ourselves. Great communication and friendly service throughout what was a new process for us. Highly recommended and we will be return customers for our next new car.

Product Quality
Return Claim MadeNo

Review collected in partnership with National Car Brokers

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  • Verified customer

Excellent customer care

published

National Car Brokers did an excellent job of maintaining the agreed deal through an alternate dealership when the originally successful dealership reneged on the deal. Calls were answered promptly & helpful suggestions given for optimising the deal.

Return Claim MadeNo

Review collected in partnership with National Car Brokers

Sue

SueIllawarra, NSW

  • 3 reviews

Fantastic service and savings.

published

I have used NCB twice and saved several thousand dollars on both cars. Service and call backs were excellent. It was very helpful to receive professional advice that helped shape my decisions. Would highly recommend this company.

Product Quality
Return Claim MadeNo
Ray Vidler

Ray VidlerSydney, NSW

  • Verified customer

Leader in Service Delivery and Customer Service

published

After enquiring about purchasing a car at 0900, I received at call at 1400 telling me NCB had my car with all the extras I asked for and to be delivered. The car yards I spoke to in Sydney didn't have so much confidence, capability or price to match. Well done and this company is highly recommended and "I'll be back".

Product Quality
Return Claim MadeNo

Review collected in partnership with National Car Brokers

L Newman

L NewmanSydney, NSW

  • Verified customer

Excellent service

published

Efficient and reliable service, good communication, easy to contact friendly, helpful, good advice, made sure we knew details, good price. Would recommend to others. We were very pleased with the car we purchased.

Product Quality
Return Claim MadeNo
1 comment
National Car Brokers
National Car BrokersNational Car Brokers

Review collected in partnership with National Car Brokers

Paul V

Paul VSydney, NSW

  • Verified customer

Will use National Car Brokers again

published

National Car Brokers did not think I was serious as I was not sure they could offer a price better than I would get at the dealers. A 5 minute phone call with their assurance that I would get a good offer the following day I was on-board.
The next day I got the offer with a great price, Toyota delivered and I am VERY happy.

Thanks National Car Brokers and Canberra Toyota.

Return Claim MadeNo
1 comment
National Car Brokers
National Car BrokersNational Car Brokers

Review collected in partnership with National Car Brokers

  • Verified customer

Simplest way to buy a car

published

I found the process for purchasing a car through National Car brokers as very simple easy and I would recommend using them to anyone. the price was good, the service from Dealer was excellent and he was a joy to deal with. I was kept in the loop throughout and updated with regards to delivery on a weekly basis.

Product Quality
Return Claim MadeNo
1 comment
National Car Brokers
National Car BrokersNational Car Brokers

Review collected in partnership with National Car Brokers

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anneegan

anneeganSydney, NSW

  • Verified customer

Stress Free

published

National Car Brokers took the stress out of buying a new car, we only had to decide on what car & colour we wanted. It was taken out of our hands & we didn’t have to take on the salesman trying to get price.

Product Quality
Return Claim MadeNo
1 comment
National Car Brokers
National Car BrokersNational Car Brokers

Hi Anne. Thank you for taking the time to write a great review for us. National Car Brokers model is all about getting the best price for you without sales tactics or haggle. We are happy that we could assist you.

Review collected in partnership with National Car Brokers

Allen Max

Allen MaxHunter Region, NSW

  • 2 reviews
  • 1 like
  • Verified customer

So Easy with No Hassles

published

Once you have decided on the vehicle you want then contact National Car Brokers. I had test driven the vehicle at a dealer, had a rough idea what I would get on my trade. Having done my homework I was then pleasantly surprised the deal National Car Brokers could do. They handled my trade. They collected my trade-in from the Newcastle area. So distance was not an issue.

Product Quality
Return Claim MadeNo
1 comment
National Car Brokers
National Car BrokersNational Car Brokers

Review collected in partnership with National Car Brokers

Vic Williams

Vic WilliamsIllawarra, NSW

  • Verified customer

Great deal and service

published

We got our wires crossed at one stage regarding the availability of the type of vehicle we required But in the end achieved a fantastic deal and great service.(my TPI status was recognised and added to a great deal)

Product Quality
Return Claim MadeNo
1 comment
National Car Brokers
National Car BrokersNational Car Brokers

Hi Vic. Thanks for the great review. Sometimes there are a few communication hiccups but im glad we got there in the end. We hop to see you again for the next one (minus the crossing of wires) All the best and enjoy your new car.

Review collected in partnership with National Car Brokers

  • Verified customer

.....

published

The person sounded natural and not typical car sales person. Seemed genuine and think they deserve their fees. Only thing is that the Novated lease people seem not to be interested.

Product Quality
Return Claim MadeNo
1 comment
National Car Brokers
National Car BrokersNational Car Brokers

Review collected in partnership with National Car Brokers

Ross Dunn

Ross DunnCanberra Central 2602, ACT

  • Verified customer

The best way to buy a car

published

Friendly, personal service. Conrad found ways to improve the deal for me, and kept me informed along the way. This was by far the easiest and most pleasant car purchase I have made in over 50 years.

Return Claim MadeNo
1 comment
National Car Brokers
National Car BrokersNational Car Brokers

Review collected in partnership with National Car Brokers

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Questions & Answers

Ian

Ianasked

Why are all the reviews here published 6 months ago. None newer, none older.

No answers
Tom

Tomasked

Did anybody have to pay a $2K "commitment" deposit before the consultant goes out to look for a deal for you?

1 answer
Steve
Steve

Hi Tom, I have used national car brokers twice now and on both occasions the process was easy. I was provided with a price before having to cough up the $2000 holding deposit, and that money goes to the dealer, not the broker, so you should know not only the price but where the car is coming from. The only issue I have had with NCB is delays getting my deposit back as my cars were 100% financed through a lease. There was a bit of back and forth between the dealer and broker, but eventually I did get back my deposit, although this won’t be a problem if you are buying it privately as the 2G will just come off your settlement balance. But I would still recommend them, so much better than negotiating directly.

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