Von Bibra

Paid $30,000 plus for a new Kia car that was actually on the lot. After payment, they refused to answer calls for 3 days. That was 7 days ago. Got told night before delivery for my wife’s birthday that car would not be ready. The excuse later proved to me a blatant lie by the sales consultant. Got told so many lies, and had to escalate to their General Manager for resolution. Won’t go into details, but clearly their inept Kia Sales team is out of control and lacking good management. All too keen to take your money, but service stops immediately thereafter.

Would not recommend. They are woeful. Go to another (honest) dealer

The attention I got from Josh was second to none, I believe when purchasing a vehicle its imperative that negotiation is part of the deal, from the very beggining this was part of settling a deal I found that he did everything in his power to get me a good deal so its has been a good experience.
Thsnks

From the moment I walked in, till the time I drove away with my new Navara ST-X, I was looked after so well by Alex. I can’t thank you enough Alex, your professionalism, your positive attitude, your knowledge about the vehicle, and your understanding of my requirements was exceptional!
I couldn’t have asked for a better experience and and fantastic deal.
I highly recommend Alex, he went above and beyond for me and made the entire process stress free and simple.
Thank you Steve, Mav, Alex and the team for such a great experience and a fantastic vehicle!

Had a great experience and awesome and reliable service. I found all the team very helpful friendly and approachable. Wouldn’t change a thing, I love my new car, it’s perfect for me.Thanks guys I’m very happy with the results.

Can't rate these guys high enough. Tim and Ricky, especially. From the moment we stepped into the showroom, they were friendly and welcoming, no hard sell, just honest discussion about what we needed from a car. Over about a week, we decided on the right car to do what we needed, test drove, then discussed pricing. The team had a really 'sharp pencil' when it came to doing the deal and trade etc. Really got looked after financially and emotionally. They had the car in stock, so signed for it on Tuesday, drove it out Friday morning all sparkly new! Can't expect better that.

Purchased a new Outlander for small NFP. Brilliant service and pricing. Responded to tender request to the letter and got tne business over 4 alternate dealers. Would not hesitate to recommend

Staff at von bibra were helpful, courteous and informative. After much looking around and legwork, we bought the first car we saw. We are thrilled with the car. We happily recommend von bibra
David and Suzie

We thank you very much Von Bibra Robina, specially Josh Black for such a pleasant experience.
Besides selling us a quality car, with great cost-effective, Josh was friendly, genuine and gave the best personalised service possible. There is no other place we would go for the next car.

We dealt with Josh Black at VB Robina for the purchase of our new X-Trail. Josh made the whole process super easy. Love the new car and the service was great!

I had a flat battery today. I rang roadside assistant then to be told I'm not entitled to have roadside assistant as I have not been having my car serviced with Von Bibra was NOT HAPPY cost me $435 to have another roadside assistant plus a new battery car is only just over 2 years old

Thank you to Von Bibra Southport for looking after me with my car purchase from start to finish! The process was seamless and your customer service was exceptional! Special mention to Brett & Benny for making my experience with VB SP a pleasant one!

Brett: Thank you for going above and beyond customer service expectations to make sure I got what I wanted with as little hassle as possible! You literally went the extra mile to make this deal happen! Benny: Thank you for being a machine with my finance processing and approval, and making sure everything was doable within the budget I had in mind. You guys rock!!

Arty at Southport looked after me with my purchase of XTrail. Service was faultless, a vast improvement to what I had experienced at Robina Von Bibra days earlier.
A little disappointed at the absence of any car mats. Also felt a little pressured into the up selling of products following the deal. Insurance incorrectly quoted resulted in me cancelling the policy.

Dealing with Ricky and tim at Southport subura was a pleasure a salesperson who knew his product and easy to deal with I would recommend to anyone looking at buying a Subaru to see either one

I’ve got the nice car! Colour,size..everything I love it. Thanks for my dealer, cool guy!!
Hope to meet again~ and if i need another car,i will go there again. Thanks!

Brett was fantastic. He led me through the process brilliantly and his knowledge was second to none. I thoroughly recommend Brett to anyone. Thank you sir....I’ll be back to trade in in the future and upgrade.

We are more than thrilled with the impeccable service and attention we received from Rob and Crew with the purchase of our new Mitsubishi Asx( which we love).We would highly recommend "Von Bibra for fabulous care and satisfaction to everyone. Thank you all once again.Jill and Brad.

Just bought a car through these guys and must say the service was amazing by all . Ryland who took us through the cars was fabulous and the same with his service.

I am disappointed in Honda at Robina. Capped price servicing and newly marketed 'tailored servicing feels like a scam. When I bought the car new, I was told that capped price servicing is Honda's way of ensuring customer loyalty. But I have to say, that getting my car serviced so religiously just feels like a scam. The price is increasing as they add in all this extra repairs and replacements and I am now done bringing it here. I will go back to autoleaders where I took my Mazda before I bought the Honda. Just disappointing and unnecessarily expensive.