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Reviews

4.7

111 reviews
5
(98)
4
(5)
3
(0)
2
(2)
1
(6)
  • Product Quality
    4.5 (31)
  • Return Claim MadeYes (0) · No (36)
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Paul

PaulIllawarra, NSW

Fantastic Customer Service

published

I purchased a new 2020 model Toyota Hilux, John Papadopoulos from car connect was fantastic. Listened to what I wanted, advised me of the process and found me the best deal, with so many extras included in the deal. Also organised for the vehicle to be delivered to my home. Could not be happier, great customer service, Thanks heaps John.

Product Quality
Return Claim MadeNo
1 comment
carconnect
Customer Loyalty Managercarconnect

Hi Paul, thanks for leaving us a 5 star review. We're glad that you had a great experience buying your car. We'll be sure to pass this feedback onto John.

Michael H.

Michael H.Greater Melbourne (Metropolitan), VIC

  • 12 reviews

Liars. Deposit will not be refunded despite their verbal assurances.

published

My finance was not approved. Car Connect took a $500 supposedly "fully refundable" deposit should finance fall through, yet they now say they can't refund the money.



Don't believe the lies. Do the research yourself or use Private Fleet instead.

Product Quality
Return Claim MadeNo
2 comments
carconnect
Customer Loyalty Managercarconnect
Michael H.
Michael H.
Sophie p.

Sophie p.Metropolitan Adelaide, SA

You’d be silly not to use them!!

published

We’ve purchased two brand new vehicles through car connect (Nissan Qashqai & Hilux Rugged X) and could not be happier with the service. Evette goes above and beyond to ensure you walk away with the best car at the best price and will push to get as many bonus extras as she can. Would highly recommend using their services, they will even appraise and give you a trade in price for your old vehicle which for us was more then what the dealers were willing to pay for the trade in.

Product Quality
Return Claim MadeNo
1 comment
carconnect
Customer Loyalty Managercarconnect

Hi Sophie, we're delighted to hear about your positive experience with us. We'll be sure to pass on this feedback to Evette. Enjoy the new cars!

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Aaron

AaronMid North Coast, NSW

  • 2 reviews

Perfect

published

Very impressed with Ash from car connect he worked with me 100 percent to help me find a perfect deal and very happy with the service provided to me by car connect

Product Quality
Return Claim MadeNo
1 comment
carconnect
Customer Loyalty Managercarconnect

Thanks for the great review Aaron. We're happy that you had a positive experience with us.

Martin D

Martin DSydney, NSW

  • 2 reviews

Saved on new Kia

published

Used carconnect to save on a new Kia. Cheaper than advertised driveway special price. Easy process, no need to deal with dealer sales and no haggling required. Car was delivered to my home three days Later. highly recommended

Return Claim MadeNo
1 comment
carconnect
Customer Loyalty Managercarconnect

Hi Martin, thanks for the 5 star review! Enjoy the new Kia.

Davis

DavisNew South Wales

  • Verified customer

Definitely recommend!

published
Product Quality
Return Claim MadeNo
1 comment
carconnect
Customer Loyalty Managercarconnect

Hi Davis, appreciate the 5 star review! We'll be sure to pass on this feedback to Arrel and Anthony.

Andrew K

Andrew KGreater Melbourne (Inner), VIC

Great Service

published

I dealt with John and Nicola from carconnect in sourcing a Hyundai Kona EV. They found the car quickly, at a good price and handled my trade-in all while I was working on a tough assignment interstate with no spare time to spend car shopping. The car was ready for pickup within <3weeks. I'd definitely recommend carconnect to friends.

Return Claim MadeNo
1 comment
carconnect
Customer Loyalty Managercarconnect

Thanks for providing your feedback Andrew! Enjoy your new Hyundai Kona EV.

John N

John NAustralian Capital Territory

  • Verified customer

The best way to buy a car

published

This is the second time that I have used Car Connect and on both occasions Evette sourced what I wanted for thousands less than I could negotiate with a dealer. The delivery service is so valuable for someone living out of the major metropolitan areas. I wouldn't buy a new car any other way.

Product Quality
Return Claim MadeNo
1 comment
carconnect
Customer Loyalty Managercarconnect

Hi John, thanks for the great review! Pleased to hear you found the service and dealing with our team positive! Enjoy your new wheels. Regards, Carconnect.

Jeremy mallard

Jeremy mallardDarwin, NT

Evette, you are a star!

published

Thank you Evette for helping deliver our beautiful 200 Series Cruiser on time and at a great price even after some challenges along the way! We are wrapped and very happy with the car and the efforts you made to get our desired outcomes!! It is very much appreciated. Jeremy and Billie

Product Quality
Return Claim MadeNo
1 comment
carconnect
Customer Loyalty Managercarconnect

Thanks Jeremy! Appreciate the 5-star review. Enjoy the new wheels :) Regards, Evette.

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  • Verified customer

Disappointed

published
Product Quality
Return Claim MadeNo
1 comment
carconnect
Customer Loyalty Managercarconnect
Darryl

DarrylPerth, WA

Good Deal seamless process

published

Through Terry I purchased a new Hyundai Elantra;Nicola completed the paperwork .

All happened in the space of a few days by phone and computer at a better price than I could obtain from dealers around town.

Return Claim MadeNo
1 comment
carconnect
Customer Loyalty Managercarconnect

Hi Darryl, thanks for taking the time to leave a review. Glad to hear we could help with your new car! We'll be sure to let Terry and Nicola know you were happy with the service. All the best :)

Mark K.

Mark K.Sydney Surrounds, NSW

  • 2 reviews
  • Verified customer

Wouldnt recommend as its exactly the same as a dealer

published
Product Quality
Return Claim MadeNo
1 comment
carconnect
Customer Loyalty Managercarconnect
Chris

ChrisSouth East Queensland, QLD

Very happy customers

published
Product Quality
Return Claim MadeNo
James

JamesGreater Melbourne (Outer), VIC

  • 2 reviews

Pleasantly surprised

published
Product Quality
Return Claim MadeNo

Buying my Ford Mustang is a dream come true .

published

Thanks to Kurt at car connect buying my dream car made life easier all the leg work done wrapped up with extras made it feel even more special. Thanks Kurt at car connect . I will recommend your service to everyone looking to purchase another car.

Return Claim MadeNo
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Leanne

LeanneIllawarra, NSW

Great Service

published

What a great experience ..Kurt and Terry we’re absolutely fantastic.. buying a new car can be stressful especially with negotiating with dealers, trying to get a good price . Car connect made this so easy for me .. they found the car I wanted at the best price .It was delivered to my house with a full tank of fuel .. I didn’t have to do anything ..I would seriously recommend Car Connect to anyone . You just need to know what car you want and let them do the rest .
My new car is awesome .. very happy customer ..

Product Quality
Return Claim MadeNo
George

GeorgeSydney

  • 3 reviews

Very professional and effective service

published
Return Claim MadeNo
Ben

BenSydney, NSW

Very impressed with the Carconnect Team

published

I had Evette & Kurt from Carconnect assist with the purchase of my car (July 2022). They were incredibly responsive, worked hard on the deal and got me the best price and a very quick turnaround. Very Very Happy

Product Quality
Return Claim MadeNo
gaweleczek

gaweleczekBrisbane

  • 5 reviews
  • 3 likes
  • Verified customer

Best car buying experience ever!

published

The whole process took 6h and I didn't have to leave the house. I got a good price, ~2000-3000 saving. Jordan, my consultant, was very specific and happy to answer all my questions. I will be back if I every decide to buy another car.

Product Quality
Return Claim MadeNo
Alex obeid

Alex obeidSydney, NSW

Best service !

published

This is the second time i have gone through car connect, and it would have to be one of the most pleasant and professional experiences i have had had. Looking for a car has never been easier and the representatives have always been amazing from the start of the process till the end. I will definitely be reffering family and friends!

Product Quality
Return Claim MadeNo
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Questions & Answers

rod

rodasked

how does it work? Is the car under a lease contract?

1 answer
JaguarBob
JaguarBob

Carconnect is a broker so the final deal is done through the selling dealer.
I did not purchase a vehicle so I don't have all the small print details.
I understand if you wanted finance or a lease arrangement this could be done as with any normal car dealership.

Get an answer from our members and carconnect representatives

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