Sydney Tools NSW, Alexandria (page 2 of 4)

I came in unsure and left with what I needed. George was very patient and provided great advice and amazing service Couldn’t recommend them any higher. I will be back. Five stars

GEORGE at Alexandria store is always so helpful and full of knowledge about what way I should go with with power tools for my company and when I should venture out to new brands in my fleet

Went in to buy high pressure water cleaner and was greeted by a sales rep named george. Lovely guy and showed me a range of different cleaners and walked out with petrol water cleaner that has been amazing.

Joe provided great service and advice with my purchase of 3 Makita products last Monday and with finalising my lay-by.
This is another example of the consistently helpful service I have had over 10 years using their store.
They are occasionally quite busy, but always helpful when they get to you. After sales service with a couple of repairs (out of many purchases) has been good - very good.

After reading some reviews here I now know they are a bunch of crooks. I bought a tool and had to go back 3 times. Firstly they sold me a dinasour jigsaw and even they themselves surprised an obselete product are still in store. When I took it back for a refund they said they have no cash. Offer to pay me back to my account. Money never came back. 3 weeks already

The service is excellent and they have an extensive range so I was lucky to find the appropriate face masks for our fire fighters making their work more tolerable. Thanks.

Contacted Sydney Tolls regarding a specific item for potential purchase.
Nick S was so helpful and dedicated to customer satisfaction that he went an extra couple of miles to ensure we had the right product and it's availability.
Nick S also arranged delivery that was earlier than anticipated.

Thanks Nick S - Customer focussed excellence.

I have been owed approx. $1400 from a return of a product that was sent late by a week. Trying to get my, paid in full, money back. It has been a runaround nightmare. still owed from Mid March. Hopeless!

Went in to Sydney Tools last week to buy an array of merchandise. Was served by a young man who was immensely helpful. If memory serves me correctly his name was Blake. I could possibly be mistaken. Very friendly chap, most helpful and knowledgeable. Would highly recommend this store. Great prices and service,

We have been dealing with George fro Sydney tools Alexandria for 3 years now, George and the guys at syd tools have always been helpful informative and if we need anything no matter where we are they find a way to get it to me. Will continue to deal with the for years to come

Had tools robbed off a job recently! And needed to replace some kit urgently- I’d like say a big thank you to Jack Hope for looking after me and adjusting the makeup of the kit to suit my needs! Very helpful and took a little bit of the sting out of what was a very bad start to the day! Cheers mate

Great service, best price, know their tools and sell quality!!!! They have a high range of the best products.

Why would you ever go to bunnings!

They are definitely a company that will rip you off. My partner returned an incorrect item as advised by a staff member at the Alexandria store and was told it takes 5weeks for a refund. It has now been a few months & all they keep saying is “we are processing the refund & it will take another 3weeks. Even complaining to the head office they have done absolutely nothing to help rectify this problem. I would avoid this company as they don’t have any values let alone for their customers. Just money hungry and appalling customer service.

George A is the best, knows his stuff and is always willing to help
should be more people out there like him

Good staff service, Complete tools,good service
The price is reasonable,cost-effective price
Attitude plus,rapid service,detailed description of the product content
Next time I will go here

I deal with these guys on a daily basis and they are always willing to go the extra mile to explain which is the best product for you and why. highly recommended this branch to everyone.

Make sure to ask for George Tahan, George is Alexandria handles our account very well. Sydney tools is on a different level to other competitors in there field.. We will continue to use these for tool supply in Sydney

Very quick with quality info, have already made a purchase, bunnys was a waste of my precious time. Sydney tools from now on

Andrew was absolutely fantastic very helpful and understanding. Andrew was engaging and pleasant to deal with. I will shop there for the service I got from Andrew

As a tradie I have been working all over Sydney and have brought most of my tools from Sydney tools, but the quality of service and the understanding of the products I have experience the best at the Alexandria store thanks to George .
George mate thanks for all your help and making my purchase a breeze .

My husband sent me in to grab some specific drill for him. I had no clue on what I was looking at and George pointed me the right direction and re assured me I was purchasing what my husband wanted.
Thanks so much for all your help and providing me with a great customer service experience!

Thank you so much Andrew for all your advice on which tools to get, you made it quite easy for me to make my decision on all the purchases.
I am happy to boast how kind natured and easy going you were to deal with, giving me plenty of time to make my decisions on the tools and laser level I had chosen.
Keep up the good service champion! I’ll definitely be coming back to Sydney Tool!

The power this tool has is unbelievable.. Can't believe I haven't tried Milwaukee earlier.. thanks to George who recommended Milwaukee.. Awesome product and great advice

Thanks George for helping a clueless female out with my purchases! You are the best!!!! I would have been lost without your knowledge.

Got some tools of George today at sydney tools. Top bloke. Ending up buying more than i needed but happy with purchase! Thanks GT