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Reviews

4.8

630 reviews
5
(562)
4
(44)
3
(12)
2
(4)
1
(8)
  • Customer Service
    4.9 (195)
  • Job Satisfaction
    4.9 (160)
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Reviewer Photos & Videos

Vic cipans

Vic cipansGreater Melbourne (Metropolitan), VIC

Absolutely fantastic.

published

Excellent service, on time and friendly, nothing was too much trouble for the guys that picked up my really heavy boxes and put them in position for me. Great company.



Linda

LindaGreater Melbourne (Metropolitan), VIC

FANTASTIC

published

Great service, what a really superb business. Reliable and convenient, customer service are really helpful and go the extra mile to help you out. Excellent communication with drop off and pick ups. I would certainly recommend using these guys, top company ! Thank you !

Review

published

Excellent service, very timely and all staff were helpful. From box drop off to pick up and helping us access our boxes in storage - all went very smoothly. Thank you!



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Shazza B.

Shazza B.Sydney, NSW

We moved interstate with taxi box and it was perfect

published

Economical
Reliable
Good quality
Great customer service
Would definetly use again.
They text you within a 2 hr window of dropping the box off you load it and they pick it up - you get free storage inbetween

Craig B

Craig BSouth East Queensland, QLD

Great Business

published

Staff were great and friendly. Always had a quick chat to see if everything was ok. Some of the best service I’ve had from a business. Would always recommend to anyone.

Highly recommend

published

Taxibox is great! Practical and affordable solution. Really easy to book and manage with up to date information / emails. Customer service is outstanding! Will definitely use them again and highly recommend.

Amazing to deal with

published

I have been a customer for over a year with quite a few interactions. I have always found the staff very helpful and friendly. Would recommend to anybody. So handy having them drop off the containers and taking away. No double handling and no need to rent trailers. I will certainly use them for any of my storage needs in the future.

ASpang

ASpangSydney Surrounds, NSW

Great service!

published

This was our second time using Taxi Box to move interstate and both times have been seamless.

Great communication throughout - would highly recommend. Loved the live tracking and text updates.

Sarah

SarahGreater Melbourne (Inner), VIC

Great service

published

Excellent communication & on time delivery & pickup, always good to deal with. The staff are friendly and let you know exactly what is happening with your taxibox from go to whoa.

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Amazing Drivers!

published

The best! So funny and helpful, answered all our questions and made the process so easy. Really went above and beyond to provide the best service. Thanks so much, will definitely use you guys again!

Trevere H.

Trevere H.South East Queensland, QLD

Reliable, easy to use, professional

published

Thank you, all my possessions were clean, dry & I must have packed well cause no breakages also so grateful due to family pottery & ceramics, when you are packing & going travelling interstate & overseas they were great. Emails & national office with a website that's easy to use

Sam

SamSydney, NSW

Just what I needed

published

During the uncertainty of leaving one house and not yet having secured a new home Taxibox gave me everything I needed for piece of mind and were a massive stress relief.

Having somewhere that would not only store my items but pick them up and deliver as well was a huge benefit.

To top it all off they refunded the unused days of storage straight to m my bank account.

Thanks.

Hannah

HannahSydney, NSW

Easy, Convenient, Affordable!

published

I recently stored personal possessions in a taxi box in Sydney. I found the service extremely efficient and reliable. The staff are friendly and great to speak with over the phone. The door-to-door service is great! My items were clean, dry and safe. I will most definitely use taxi box again if the need arises.

Alice

AliceGreater Melbourne (Inner), VIC

Couldn’t fault them!!

published

Couldn’t fault them!! Stored my stuff for almost 4 months and pick up and re-delivery was no issue. I realised I had left a vital belonging (my passport) in the taxi box and re-accessing at the storage base was straight forward. The staff member that re delivered was particularly friendly and helpful and made my move in day easy. Thanks taxi-box.

Didn’t know we would need you so much

published

A building renovation and not enough space for everything whilst this was going on so who did we call taxi box. On time packed up and away it all went. So easy and extremely efficient. Great team.

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Highly recommended! Safe and convenience.

published

Warm-hearted staff,brilliant service, reasonable price. I absolutely will book a taxi box again if I need. It’s wonderful for international students.We don’t need to pay 3 months rent to keep out items.

Mikey D.

Mikey D.Greater Melbourne (Metropolitan), VIC

Best storage!

published

Absolutely brilliant service! Used them for the last 5-6 years and have always been happy with there staff and service. Keep up the good work Taxibox team!! 10/10
Will use again!!!

Incredible Service

published

Extremely helpful and friendly service as well as accommodating to all circumstances.
Would refer to others in a heartbeat.
Goes over and beyond in customer service.
Fantastic experience.
Love it love it love it

Shirley Jackson

Shirley JacksonSydney, NSW

  • 2 reviews

Easy efficient Service

published

Taxibox was great to do business with
Easy to sign up and organise delivery
It was amazing to see the number of items that could be packed in the box and safely
The box was taken away promptly
Access was made easy

Debbie

DebbieSydney, NSW

Peace of mind

published

Taxi box was very easy to use, staff were very polite and helpful at all times and it was peace of mind knowing my items were safe and secure at all times. Would use Taxibox again if needed.

Page 3 of 32
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Questions & Answers

Kash R.

Kash R.asked

I'm not moving interstate and I don't need storage. Are you able to help me get my belongings from Engadine to liverpool.

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Kash,

We can certainly help with arranging a direct move of your TAXIBOX from one property to another - trust that we've got a solution for every need!

We'd love to run through the finer details with you if you could reach out to our team on 1300 87 60 87, or you can visit our website at https://www.taxibox.com.au/booking/ for a customized quote.

Kind Regards,
TAXIBOX Team.

L Roch

L Rochasked

Can we use taxi box to store all house hold items and furniture while our floors are being sanded? Would the taxi box stay onsite or be taken to storage?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi L Roch,

Sounds like you have some fun renovating coming up! Great news is that the choice is yours! You can have your TAXIBOX packed and returned to our facility OR, if you’d like to keep your TAXIBOX on site, we’ve recently introduced our brand-spanking-new on-site steel TAXIBOX that is designed to stay at your place ‘till the job is done. The benefit of the on-site TAXIBOX is that you can have your TAXIBOX right outside your front door which clearly means that you can wake up at the crack of dawn and give it a bit of TLC if you feel the need! Alternatively, you can store your TAXIBOX at our facility. Either way, the choice is yours.

For further info, please call our TAXIBOX team members on 1300 87-60-87 or if you’d like an instant quote or ready to book check out www.taxibox.com.au/booking.

Kind Regards,
TAXIBOX Team

Caz

Cazasked

Is taxibox available in WA? Im looking at relocating to Perth. The website doesn't accept the postcode. But on the website it does say across Australia, and theres a cartoon of a taxibox traveling east coast to west. Does this booking have to be made over the phone?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Caz,

Excellent question. We're only on the Eastern Seaboard (for now), so wouldn't be able to get out to Perth. Apologies if our illustrations led you up the garden path!

Best of luck with your relocation, we hope you enjoy WA!

Kind regards,
TAXIBOX Team

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