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Reviews

4.8

637 reviews
5
(568)
4
(45)
3
(12)
2
(4)
1
(8)
  • Customer Service
    4.9 (202)
  • Job Satisfaction
    4.9 (166)
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Reviewer Photos & Videos

Great service

published

Great service. Delivered on time and made safe when parked on a hill. Plenty of time to unload at the destination. Highly recommended and would definitely use the service again.



Would use again in a heartbeat

published

Staff were very professional and efficient. Thought outside the box (excuse the pun) when the Taxibox was too tall for the apartment building garage and was able to find a convenient and legal place to leave it.

Arash N.

Arash N.Greater Melbourne (Outer), VIC

5 star

published

Easy. Reliable. Comfortable. We had a really fantastic experience with Taxibox. Definitely recommend to anyone needing a spare space for any period of time. Sit down and relax afterwards. 100% recommended



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Walker

WalkerGreater Melbourne (Metropolitan), VIC

Excellent service

published

My stuff was in storage for 4 years - when it was redelivered it came out in perfect condition. I would use them again if I had the need. I can recommend them.

Orlando M.

Orlando M.

  • 2 reviews

Excellent service from an excellent team.

published

This service made moving interstate easy and stress free. Plenty of time either side of the Taxi Box delivery to pack up / unload, and everything went smoothly as planned. Overall a great experience with the Taxi Box team.

David G.

David G.South East Queensland, QLD

Excellent service

published

Delivery and collection on time as arranged. Useful service. We had two boxes and could fill and unload when it suited us we packed in a surprisingly large amount of stuff.

Lindy

LindyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Convenient and energy saving

published

After a family death, moving furniture into storage seemed exhausting, but with Taxibox storage came to our door. We could put our father's cherished furniture and goods into storage without any hassle. Thank you Taxibox, you made a challenging time in our life easier.

Karen

KarenWide Bay-Burnett, QLD

Wouldn't go anywhere else

published

This is the second time we have used Taxibox in 2 years, and we have been very impressed with the genuine good service they offer. All staff we have engaged with, either on the phone or driving the trucks have been efficient and pleasant. Communication is good and we have found their service to be very good value for money. We'll be back!

Nicholas R.

Nicholas R.Greater Melbourne (Inner), VIC

Superb.

published

Moving sucks but using Taxibox doesn’t. Fabio was on time, patient and gave me good advice for packing and I can’t say enough good things about this company. Genuine 5 stars. Won’t move any other way in future and wouldn’t hesitate to recommend to friends.

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Rebecca

RebeccaGreater Melbourne (Metropolitan), VIC

Fantastic concept and follow through

published

Absolutely loved this service! Only reason not 5 stars is the fact they are closed on Late sat and Sunday when customer service should be contactable to amend bookings for Monday!
Andrew was great and very friendly !
Thanks so much Taxibox

Reliable, personable

published

Great company to deal with, did what they said and on time every time, ten out of ten. Recommend this storage system to anybody that requires a hassle free experience

Carl B.

Carl B.Sydney, NSW

Awesome service

published

Team were very efficient and attentive, thank you! I will definitely use Taxi Box again if I need them. Everything was made very easy to use. I had the box delivered the next day

freya

freya

  • 2 reviews
  • Verified customer

I wouldn't move any other way

published

This is the second time I've used Taxibox, and I'll use them again (except, to be honest. I never ever want to move house again) but when I do, it'll be with another Taxibox

Cheryl Steenhuis

Cheryl SteenhuisGreater Melbourne (Metropolitan), VIC

Service

published

Andrew who delivered my exiting Taxibox was truly amazing. Friendly and helpful. He even helped us unload. A true gentleman. Thankyou so much. The whole taxi box experience has been superb.

Easy, no stress, great service

published

Seem less storage process, fantastic service. Recommend to anyone! Extremely cost effective too, I have used them several times over the last five years and will be using them again!

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Jess Maher

Jess Maher

  • 2 reviews

Love Taxi Box!

published

Used taxibox to relocate from Sydney to Melbourne. The entire process from start to finish was seamless, cost effective and efficient. The customer service was especially impressive, the team were helpful and accomodating at every interaction. Highly recommend !!

Paul Sadler Swimland

Paul Sadler SwimlandGreater Melbourne (Outer), VIC

Perfect Temporary Storage Solution

published

Fast delivery and exactly what was needed picked up when finished. Friendly fast service from beginning to end. Safe and secure box great color stood out, perfect size. Would definately recommend to any one needing a temporary storage solution. :)

Louise

LouiseSydney, NSW

Fabulous service!

published

I've now used Taxi Box twice to move house (one local, one interstate). They are cost effective, efficient and the customer service is A+. Absolutely flawless experiences and I highly recommend!

Everything was smooth like vanilla

published

From first contact to job completion it was perfecto! Had some redelivery request back and forth and they had attended and actioned it flawlessly.
Would definitely recommend taxi box to anyone!

Dylan

DylanSouth East Queensland, QLD

  • 2 reviews

Great service. Would use again without a second thought.

published

Great service. Helpful staff. Helped me organise last minute changes.
Efficient, were on time and keep you updated.
No unexpected delays or cost.
If I require storage again I will be using taxi box.

Page 5 of 32
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Questions & Answers

Kash R.

Kash R.asked

I'm not moving interstate and I don't need storage. Are you able to help me get my belongings from Engadine to liverpool.

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Kash,

We can certainly help with arranging a direct move of your TAXIBOX from one property to another - trust that we've got a solution for every need!

We'd love to run through the finer details with you if you could reach out to our team on 1300 87 60 87, or you can visit our website at https://www.taxibox.com.au/booking/ for a customized quote.

Kind Regards,
TAXIBOX Team.

L Roch

L Rochasked

Can we use taxi box to store all house hold items and furniture while our floors are being sanded? Would the taxi box stay onsite or be taken to storage?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi L Roch,

Sounds like you have some fun renovating coming up! Great news is that the choice is yours! You can have your TAXIBOX packed and returned to our facility OR, if you’d like to keep your TAXIBOX on site, we’ve recently introduced our brand-spanking-new on-site steel TAXIBOX that is designed to stay at your place ‘till the job is done. The benefit of the on-site TAXIBOX is that you can have your TAXIBOX right outside your front door which clearly means that you can wake up at the crack of dawn and give it a bit of TLC if you feel the need! Alternatively, you can store your TAXIBOX at our facility. Either way, the choice is yours.

For further info, please call our TAXIBOX team members on 1300 87-60-87 or if you’d like an instant quote or ready to book check out www.taxibox.com.au/booking.

Kind Regards,
TAXIBOX Team

Caz

Cazasked

Is taxibox available in WA? Im looking at relocating to Perth. The website doesn't accept the postcode. But on the website it does say across Australia, and theres a cartoon of a taxibox traveling east coast to west. Does this booking have to be made over the phone?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Caz,

Excellent question. We're only on the Eastern Seaboard (for now), so wouldn't be able to get out to Perth. Apologies if our illustrations led you up the garden path!

Best of luck with your relocation, we hope you enjoy WA!

Kind regards,
TAXIBOX Team

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