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ChrisGreater Melbourne (Outer), VIC
Excellent from start to finish
Ordered a replacement Motorola G7 to replace one lost in Thailand on holiday. Ordered it Monday night arrived at my home in Melbourne Friday night from Hong Kong on the standard freight charge. Very happy with the phone it is exactly the same as the one lost in Thailand at half the price I paid in Australia for the first phone.
Thanks tecobuy excellent service excellent product.
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TimtSydney Surrounds, NSW
- 3 reviews
Read the terms of sale before ordering
Purchased a camera from Tecobuy .. Received in 1 week as ordered and happy with the product.
Compared prices from other suppliers and Tecobuy were the cheapest but not by much. By the time you add GST and freight it wasn't such a great deal. The biggest risk is that if a warranty claim is necessary the product will need to be returned to Hong Kong at my cost and this is why I will not buy from Tecobuy again.
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Andrew KSydney, NSW
Great Service
Was worried that this was a scam... took a chance and ordered an item... arrived within 3 weeks. Fully working and as described. No issues at all. Gained confidence with Tecobuy. Will use this website again
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SueGreater Melbourne (Metropolitan), VIC
- 8 reviews
DO NOT BUY FROM TECOBUY.
One star is too much for this company. They are the worst company I have ever had to deal with. It has been nearly 5 months since they received my money for a new phone purchase, and to date I still do not have my phone. After only having the phone for only 1 week, I could receive texts and emails, but no phone calls. Back it went to be repaired and after having the product for nearly 6 weeks, they tell me it cannot be repaired therefore a replacement will be issued. A second new phone was sent and exactly the same issue. Back it went for ...Read more
repair. They cannot repair and are wanting to send another replacement phone. This is not what I want. As I no longer trust the quality of their products I have and am now fighting for a refund, which they refuse to give. 112 days and counting.Similar opinion? Write a review on ieatwords.com.au!
philhenryMetropolitan Adelaide, SA
Poor warranty experience when purchased Seiko Automatic Watch
I purchased a Seiko Automatic 5 Sports watch in late September 2022 and received prompt delivery. I did not start wearing it until late October due to links having to be removed from the watch band. From the time I started wearing it I found it was losing time. Five minutes and more overnight. I performed a number of tests against a stopwatch and found that it was typically 5 seconds slow over a ten minute timed comparison (this equated to 12 minutes a day). I placed the watch to it's box for 5 hours plus and performed the timing test to find i...Read more
t kept perfect time. I then started wearing it again, re-did the 10 minute timing test only to find the watch was losing time again. At this stage I gave up and returned the watch to Techobuy in Hong Kong. Their technician has performed a number of timing test and advises that the watch is working correctly and that I am required to pay a $20AUD return fee to get a watch back that does not keep time when worn. I am totally dissatisfied and in ongoing communication with Tecobuy but to date have not had a satisfactory response. I actually had a similar Seiko automatic divers watch in the early 70's and never had a problem with it so I am extremely disappointed with the current experience.Similar opinion? Write a review on ieatwords.com.au!
HungSydney, NSW
- 3 reviews
- Verified customer
Very good for my first try
I was skeptical but decided to take a chance to buy a Canon EOS 1500d from TecoBuy. There was no tracking number sent to me on the first 3 days so I got scared but after my email inquiry, things get going quickly and smoothly though I must admit I could not "track" my delivery but before I could complain, my camera arrived, rather quick, a nice surprise! It was nicely packed, the original box was unsealed, definitely this was the way an Oz plug adapter made it to the box. Just a side note, I've put an order for a Canon lens from Toby Deals, th...Read more
e two companies seem to operate in a similar way, both websites behaved sluggish at times, but Toby Deals does seem slower, I've already regretted not having ordered the item from TecoBuy instead, as TecoBuy is more responsive and their delivery was quick. The chance I will buy from TecoBuy again is high, hoping that it will be as good as my recent very first purchase.Similar opinion? Write a review on ieatwords.com.au!
Highly recommended.
Bought Samsung Galaxy Tab A 8 inches 2022 model LTE with S pen, the delivery was fast, price was good and I am very happy with the purchase. Thanks Tecobuy...
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Emerson
- 2 reviews
Great Product!
Absolutely Great and Awesome products! Better deals. Nice customer service and quick delivery. Very satisfied customer and delivered what I ordered. Will definitely order again on this website. Thank you.
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Fantastic first time buyer experience!
Love it! Shipping was super fast, 5 days (including the weekend). Great buying experience. Was initially hesitant cos of mixed online reviews but took the plunge and was glad I did. Tecobuy handled everything perfectly, keeping me updated on my purchase all the way. Product was very well wrapped and protected. Would recommend them anytime.
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AmyPerth, WA
- 13 reviews
- 5 likes
Fast delivery! Genuine products
I dropped my phone at the royal show and needed a phone pretty quick but wanted a good deal. I ordered my mobile and received it in a week! Great customer service. Just make sure the phone you choose is suited for global use (some are only for Europe)
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mikeGreater Melbourne (Inner), VIC
- 7 reviews
- 2 likes
- Verified customer
It worked for me
I bought an Xiaomi MI 9T.
It was much cheaper than other retailers, so I thought it was worth taking the risk after reading the other reviews. I used paypal so worst case I would only lose time.
It was delivered in 7days and it seems fine after using it for the weekend. Very happy in the end.
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a Scam business
I have ordered some memory card from tecobuy.com due to cheap deal. But they just cancelled the order and informing different things at different times. First time they told, supplier does not supply and second time they told supplier supply faulty items. Though there were 3-4 days difference in my two orders. When I challenge them by email why does they did it, they didn't reply with minimum trustworthy. My feeling with this company is they want more hit to their website and show as trustworthy. People should not visit their website and should give negative rating so that other peoples can be aware of them.
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Mike RSouthwest, VIC
- 6 reviews
Honesty is best policy
From the start they were dishonest about postage, promised fast delivery and the product was in stock. Product was not in stock and took 5 weeks to arrive. Thought I had been duped, so was elated when it finally arrived.
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kevin m.Sydney, NSW
what A bargain and super fast delivery
what A bargain and super fast delivery very happy. highly Recommended seller I've bought 2 mobile phones. from Tecobuy, They are as good as any and better than many as far as online buying goes. Good communications and service, clear and factual web site and product descriptions, excellent products
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AlanPerth, WA
Great product delivered with great service
Recently ordered a Nikon 70-300 telephoto lens and teleconverter for my D3400. TecoBuy was the cheapest source and provided excellent service with ordering and delivery. Will confidently use them again
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TravisPerth, WA
- 15 reviews
- Verified customer
Good site, easy purchase and delivery
I purchased a negative scanner of Tecobuy, it was at a good discounted price.
Sent by Toll and even though there was some issue with the delivery, Tecobuy where their to help directly.
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DonSydney, NSW
- 2 reviews
- 1 like
Excellent service - wouldn't hesitate to use again
After extensive research, I ordered a camera body from Tecobuy with some trepidation, given the mixed reviews on some sites. I placed the order on a Tuesday, and the courier tracking had it in Sydney by midday 3 days later - there was then a delay of two days because Toll doesn't deliver on weekends, and I had the camera, in perfect working order, including an Australian plugged charger, by mid-morning Monday - less than 6 days from ordering to delivery, and several hundred dollars cheaper than anything I'd been able to source in Australia.
Highly recommended.
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BobbilloGreater Melbourne (Outer), VIC
- 2 reviews
Very Satisfied
The Nokia 6.1 is working well and meets my expectations. It is an excellent phone for me. The service and delivery was perfectly timed by the seller. Thank You TecoBuy
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HakenSydney, NSW
- 10 reviews
Good service and communications with fast delivery
I've bought several items from Tecobuy, including a couple of mobile phones. They are as good as any and better than many as far as online buying goes. Good communications and service, clear and factual web site and product descriptions, excellent products and really fast delivery to Australia.
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