The thing is literally a waste of space in my loungeroom. When my family got it, we thought it would be good to reduce screentime on phones and watch youtube on the bigger screen, but it is absolutely godawful. It is positioned maybe 5 metres from my internet router (a telstra one), and still cant load any apps. My TELSTRA tv tells me that my TELSTRA internet is too slow, how ironic, right? If you recieve one, just leave it in the box, it'll make it easier to throw in the bin.

As much as I insisted I didn't want this piece of junk when signing up, they sent it anyway. Curiosity got the better of me so I installed it. After dealing with the various options and navigating the menus, ending up with 2 netflix accounts which I frustratingly couldn't cancel for 3 months ( I ended up canceling both accounts-Not Netflix issue was Telstra) I unplugged the box. My Smart TV has all the same functions and more - Telstra TV - Total waste of time.

Telstra TV came with my service, I didn’t want it. Recently I thought I’d give it a try. It should be ok. But it doesn’t work. Freezes on screens. Has to be disconnected from power and switched on, every single time. Telstra should be embarrassed with this product.

I now have two of these useless devices.
One has been used for 5 minutes the other remains in its unopened box.
For the life of me I cannot see what they do that a 'Smart TV' doesn't and given that most TVs are smart these days, what is their purpose?
Telstra supplies these when you take out a new contract - in spite of being told not to. It would make much more sense to have a cheaper contact and not be lumbered with this useless piece of nonsense.

this is a reliable unit with fast coverage and easy to use system for even the tech lame head like myself, recording is great feature to have and i am pleased with the set up

I have had this box for almost 6 months, no issues whatsoever, I still think that it is way more expensive than what it should be, I mean $196 come on!! i think $70 is a reasonable price, but what do you know, Telstra is always expensive, even when their service is just ordinary.

This a very straight forward device to use, easy buttons on the remote,it is reliable as long as you internet, obviously you can record very easily using this box. You can get Netflix,Stan, YouTube and Foxtel now on it and other stations,even the radio, streams effortlessly,has a dedicated button for Netflix and Foxtel. I highly recommend Telstra TV.

How can Telstra sell this for $196 out right? Chrome cast is only $50 if it was say $50 that would be ok, Telstra cannot get anything right as usual. They got rid of the Foxsports news app why?

The Kanopy app is impossible to activate on line and more adds on the catch up TV apps 7, 9, 10, and SBS
Yes it is easy to setup but that’s all
Telstra let me come and work for you.

We are on to our THIRD REPLACEMENT BOX! Our first box was really messed up, it would infinitely reboot. we called up Telstra, they sent out a new box, 8/10 times, when you turn the tv on you would have to manually unplug the box from power, wait 20 seconds for it to reboot, and then watch what you want to watch. We called them up, got ANOTHER replacement. We still have the same issue to this day! Can't even do simple things like record. Waste of time and money!

trialled Kayo sports on Telstra Tv, useless no split screens, to hard to access Foxtel sport channels, sound out of sync. Kayo need a dedicated box for streaming. not happy, have gone back to my IQ3 sports pack. not worth all the hype ., etc etc etc etc etc etc

I am sitting here in fron of the TV and the test on my iPad says 43.8 mbps down and 18.3 up via Telstra NBN yet this useless Roku hardware says “poor”. Impossible to watch anything. Waste of money. The software not updated since Oct 2013. Now Dec 2018. Well supported !!! They don’t get it - if your network is good but hardware / software garbage the result is garbage.

Agree with the many reviews that have given Telstra tv one star. Every day when I try to use it another problem arises. No internet connection (when it’s working well on my iPad and mobile ), its stuck on kids, there’s an error, etc. I rang Telstra TV and told turn it off and on. Sometimes it worked, other times not. Rang again told to try it again. It worked, next day didn’t. Sometimes, in frustration, I end up watching the show on my iPad. Someone suggested trying chromecast which is another expensive. I’ve rarely had luck with Telstra over the years and I’m mad I got sucked in again being assured that ‘this time it’ll work). Never again.

Terrible design that it does not even have the volume and power buttons,
absolutely you get nothing extra when you want to use it with your smart tv,
your TV does more than what this device does maybe beneficial with nonsamart tv. Overall downside of it does not support or allow any other apps such Android apps particularly the internet browsing app! Waste of money! Disappointed

Had trouble from the start. The screen would flash on and off. Unplugged and started again. OK for awhile. Seems like it doesn't like hot days. Now I'm convinced Telstra don't want you to use free to air because I regularly get poor reception and full drop out of aerial connection - meanwhile the TV in the kitchen with rabbit ears antenna is going on fine at the same time...explain that one! Had it now for some time stuck with it. It's just no fun when you feel stuck with something inferior. Just added the date purchased - seems like I've been struggling with it for much longer than that.

For anybody travelling in a van or staying in a hotel, or simply don’t have the internet on at home, you can simply plug in your Telstra TV and get Netflix etc, using your Iphone. All you need is a good data plan( I have 30 gig) and switch on your Hotspot in settings. It then gives you a wifi password etc. Netflix uses about 1 gig an hour. This works perfectly where is a good phone coverage. I’m not sure the telcos will like you knowing this but as you will now be able use all your phones data.

Telstra TV is used when nothing else is on paid tv
Advertisements of any nature are much louder than programs being viewed
Not all programs are on Telstra TV
There's no recording option
Navigation using the remote control is used but if unsure there is menu you can view on your television

1. No support to bluetooth headphone which is shame for parents who wanna catch up shows at night
2. Lack of keyboard which limits the ability of being more interactive.

Overall it does what it's designed for but could be better. add 50 bucks get an Apple TV full stop