Temando

I told them to pick up my laptop at pm times did not go outside the house for it. Then they told me the drive came at AM and will come pick up my laptop tomorrow then they didn't come waste 2 days of my life

I sincerely hope the likes of Shippit and Sendle take note from this unfortunate, yet foreseeable event.

The problem we have hear is nothing more than - CUSTOMER SERVICE. Something that Temando did not take into account, and what other companies MUST consider.

Filipino call centres may seem like a good idea for any large scale business, although in reality, they are simply terrible. Possibly the worst Aussies have had to endure.

Of course the bigger issue is not the Filipino people themselves, but the lack of training and education provi...

Invested 2k into a custom shipping module which relies on Temandos API and now that their shutting down their business, I'm left out of pocket with no choice but to re develop the module using another shipping agents API. 1 month warning is all I had from Temando which is ridiculous cause I won't be able to develop another module in the 1 month time frame they have said which is going to leave my website without any shipping options. The nerve they have to say that they don't have to give us any notice due to terms and conditions but they will ...

Temando freight service very poor service from Temando FREIGHT.
I would not use Temando freight service or recommend Temando.
I have used Temando several times always hidden extra charges driver no show

We were an avid user of the Temando service for around 2 years using it deliver all of our domestic freight everyday for our business. The service that they provided from the beginning was OK as it was one of only a couple of companies that provided this service as a third party shipping platform using multiple courier services. One problem is now they do not provide any phone customer service providing only an online chat service for any issues or questions that you may have. We had many problems with lost or missing freight and Temando could ...

I had a faulty item to be returned to supplier. Supplier arranged for a courier, we stayed home all day, courier never came. Contacted supplier, they arranged another day, we stayed home all day, courier never came. Contacted supplier, for the third time they arranged another day, for the third time we stayed home all day, for the third time the courier never came. Supplier then gave us Temando contact number - when you ring, there's a garbled message, finishing with "we'll be with you shortly . . ." then the phone hangs up. Went to websit...

Called the shop I bought my item from asked if it had even been picked up and they told me it hadn’t been picked up! So I was lucky members at the store looked after me and personally delivered it for me. Temando your service is bad.

Trying to set up an account with Temando but they have technical errors - it's taken me weeks of chasing them to get set up and still no result -they lack enthusiasm, assistance and support. Not worth the hassle or risk.

I live in Ballan and a parcel is coming from Ballarat to me and i am waiting for more than 3 days. I should have walked over to pick it up.

Been using them for years - 1st class service -never had a problem -also pay by paypal
would never use anybody else - prices are the best usually Fastway or Couriers Please
super fast delivery

Can't be trusted and we will NEVER use the service again. Terrible customer service and no follow up when BIG errors are made! How are you guys still in business! I would have more luck getting a parcel to someone if I tied it to a drunk pigeon and crossed my fingers he would make it!!!!

Attempted to order from "Discount Lightning" Shipping cost ridiculous! No order placed! Discount Lighting should take note. Never had this problem before!

Ordered a package and delivery was attempted within a day. Notification was left and delivery made first thing the following day. Very happy with the service.

I had an account with Temando and on four occasions they withdrew a monthly fee of $108 when I hadn't subscribed to the package. On the second occasion money was taken from my account I received an email explaining that it was an oversight and that the accounts department had been informed. Since the email I've had the fee debited from my account on two more occasions. What makes matters worse is that it takes numerous emails and weeks before I receive my refund.

Nobody is able to tell me where it is. And no ability for me to escalate. Have to "fill in an enquiry form on line". Refused to put me through to a manager. No customer service.