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Zoe RihariSouth East Queensland, QLD
- 5 reviews
- Verified customer
Apparently have debit in another country
Unbelievable I got excepted into my courses had everything set up and told it was all ready to go to start. However after ringing to ask for my login details I was told I have been taken to debit collects in nz from apparently been enrolled in a course last year. However I’ve never been enrolled with this or any online courses and I have not lived in nz for 12yrs and I’ve never had any emails, calls etc from any debit collects and I have a clear credit history. So now my enrollment was canceled without any notice. I’m very annoyed because I’ve ...Read more
never done a course or enrolled anything specialty in New Zealand and I would like proof it’s actually me cause I know for a fact I never enrolled in anything but the three courses I just enrolled in this week!
3 comments
TCAThe Career Academy
Hi Zoe,
Thank you for your feedback.... Read more
I would love to look further into this for you, and try and have this rectified. I have sent you a separate email, in the hopes we can come to a resolution for you. The Career Academy GlobalTCAThe Career Academy
We are happy to advise, that this has now since been rectified, and Zoe is now enrolled with us here at the Career Academy, Thank you so much for your patience Zoe, and were happy we were able to resolve this issue.
The Career Academy Global.
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Roofas01Rutherford
Xero Course
The course is quite hard to interpret as it is all online and no teaching as such. So is hard to grip hold of
1 comment
TCAThe Career Academy
Hi Roofas01, Thank you for your feedback, we really appreciate it. Our tutors are always here to assist you, if there is any issues you may encounter, Please dont hesitate to utilize them as much as possible. Always here to help.
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Really Good
The content of the course was really good and feedback from the tutors/assessors was really helpful. One thing I wasn't aware of prior to enrolling was that I would be required to download two software programs (free trial). Would 10/10 recommend anyone doing online courses. Definitely worth it!!! Can't hurt to give it a go people :)
(My course was the 'Advanced MYOB' Certification.)
1 comment
TCAThe Career Academy
Thank you so much for your awesum feedback, Glad you got the student experience from our tutors. We wish you all the best.
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Great way to learn!
I enjoyed my courses. They were easily set up and tasks were esily understand. I loved that you had write a lot about your own words, using your own experience and a same time it was challenging and interesting.
All included information and material was important and useful.
It is great way to fit studies with your busy life and same time feel the rewarding and ask help if needed.
Only thing that I also found and that is mentioned above, it took couple of days to get the grades or response when needed.
Over all 5+
1 comment
TCAThe Career Academy
Thanks for your awesome feedback Lilly!
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ROWBathurst
Maybe not for me.
I found the business admin course rewarding but challenging at times.
The asseser was always positive with feed back.
However they were also extremly slow in getting back to you when you ask for help.
As this was online and we all have busy lives trying to fit study in, I found it frustrating that it could be a week in between by the time help was sent days later, to when i could find time again to sit at the computer.
I tried to ring but just got an answering machine that said they would ring back but never did.
Sometimes their solution ...Read more
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Irene MCaboolture
- Verified customer
Not for everyone!
I love my course and would recommend it to people who want to make a difference to others, if they have some medical knowledge and academic writing experience.
If you need help you need to allow up to a week to get a reply, which I find quite disappointing at times. I have to agree with some students that the course content can be quite confronting for some beginners - I would suggest adding recommendations on some subject knowledge before doing the course if necessary for some.
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Thumbs up!
Just under a month into my course and I'm really enjoying it.
Easy online access, comprehensive course material, prompt response from 'help team' not to mention such constructive and encouraging feedback on assessments.
I'm able to maintain my busy family and work life while studying. A bit of a mishap regarding payment plan setup, otherwise great experience so far and I'm looking forward to wonderful end results!
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CharsParmelia
Excited about the course
As I have only just started the course I am happy with the support and friendly staff who are making the course enjoyable. I can't wait to start my next submission. The course is at my level and I know my limits. It's very achievable
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Glad I chose to do this
I'm enjoying it but struggling between personal life and studying isn't achievable then not being able to move onto next section is very challenging.
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Best decision I ever made!
I found the course challenging enough that it involves researching each subject to get the material needed to learn and pass and at the same time simple enough that it wasn't unachievable for me! The tutors are honest and objective and provide all the necessary assistance when needed! I would definitely recommend The Career Academy to anyone looking to further their skills and education.
1 comment
TCAThe Career Academy
WOW - thank you for your amazing review Sharnee!
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Beware! There is no compassion for students who go through a difficult change in life circumstances.
Beware! There is no help from the Career Academy if circumstances change in your life and you're unable to complete the course. They lock you out of the learning platform without any notice of your payment being unsuccessful. Only do this course if you are sure you can predict the future and nothing is going to interfere with your ability to study. You won't receive any compassion from Career Academy, they just make you pay no matter what. The support is non existent and you need to be 100% self driven as they're are no reminders to study and it doesn't really suit someone with a changing life.
1 comment
TCAThe Career Academy
Hi Ange,
Thanks for your feedback and apologies that you have not had a good experience with The Career Academy. We are committed to helping our students succeed and want to make this right for you. W... Read more
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- Verified customer
An Incredible Experience
This course is so interesting and the teachers are amazing and such a great help throughout. The course is challenging but in a good way. It really teaches you everything you need to know
1 comment
TCAThe Career Academy
Thanks for your incredible review Kez!!
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No help with career opportunities
Finished my course for counselling- I was told the Career Centre would help me find work with my course because they had 'connections' to companies such as Beyond Blue. No response about my resume for more than a month, no free membership to counselling society received after more than a month and constant miscommunication. Not to mention many places I tried to contact don't recognise the counselling society Career Academy promotes as a valid membership!
I've emailed and called countless time and they never called back about my resume and mem...Read more
1 comment
TCAThe Career Academy
Hi Eva,
Thanks for your feedback and apologies you have not had a very good experience with The Career Academy. We will be in touch with you directly to discuss this further.
Kind regards,
The team at The Career Academy
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RachelGold Coast
- 2 reviews
Loved every minute of my learning experience
I thoroughly enjoyed the experience I had with The Career Academy, the tutors are great, the fellow students are also helpful on the discussion board.
The training material is set out well and easy to follow. The material wasn't too difficult but difficult enough to feel like I was actually learning new things.
Doing my course has encouraged me to follow on with University studies in the same subject field.
I can highly recommend The Career Academy to anyone wanting to expand their knowledge base. Definitely one of the good guys out there!
1 comment
TCAThe Career Academy
Thank you for your lovely review Rachel!!
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Great course
Thank you to The Career Academy for making it so easy to understand how to use Xero.
I now have the confidence to work on my bosses company file. I enjoyed the course it was
easy to understand and follow, as long as you read the unit the tests were easy some of the
wording was hard but you just had to think about the question and you can work out the answer.
Thanks again.
1 comment
TCAThe Career Academy
Great review Helen and we are so pleased you enjoyed the course!
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For the future..
I finished one course and thankful that I have known Career Academy which offers online study. I am proud that I managed my time to study in the morning and work in the afternoon shift and also with the help of the customer service team for some of my clarifications about the demo programs.
1 comment
TCAThe Career Academy
Thank you for your fantastic review Ann - we are so pleased that we can help you in your future.
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Anne Marie CollinsIreland
- Verified customer
Excellent courses
I am new on this site. it will take time to get used the site. I just started on Monday. I have done this courses in awhile, so i am trying to get back into again. The course is doing well. If i was stuck, i get tutor or help me to ask question through email. They did help me out. Its very good to learning things new. This courses and website is excellent. Thank you.
1 comment
TCAThe Career Academy
Excellent review Anne - thank you so much for your amazing feedback!
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So far I am loving studying in my own time again
I was worried about studying again as it has been a long time. The reading is good & has a lot of information. Im enjoying reading again. The tutors have been great. They answer questions really quick, very helpful & reading my assessments in really good time. They also come back with comments that are extremely helpful & they are always happy & motivational for me which is great as it makes me want to keep learning & moving forward.
1 comment
TCAThe Career Academy
We are so pleased you are loving your experience with The Career Academy Jade. Feel free to use our tutors as much as you like as they are here to support you every step of the way.
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Don’t enrol with this place
Didn’t start my course and yet had to pay the course fee.Despite that I was told additional fees which I’d don’t know about.Now been refered to debt collection services.I REGRET ever coming across them deeply.
1 comment
TCAThe Career Academy
Hi Mia,
Thanks for your feedback. We will call you directly to discuss this further. The only additional fee is $50 to set up a payment plan.
Kind regards,
The team at The Career Academy
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Awesome school and amazing people
Hello my name is Sandra Niccoli and I took a course through the career academy. when I decided to start this course ( Diploma in youth counselling) I was worried with whether I was able to complete it as English is not my first language. I am so happy that I have now completed my diploma in youth counselling because I really enjoy helping people. I would like to say a big thank you to everyone but in particularly to Tamara and Bess. They have been amazing, professional, helpful and have helped to motivate me to continue this course. Tamara has...Read more
been absolutely amazing for explaining things to me in a very easy way. Thank you so much because now I would like to continue my journey in studying life couching. I will miss Tamara and Bess a lot and I wish they could be my tutor again. Thank you Sandra Niccoli1 comment
TCAThe Career Academy
Thanks for your fantastic review Sandra Niccoli. We are so pleased you enjoyed the Advanced Certificate in Youth Counselling.
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Questions & Answers
horseyasked
How successful are people when they have finish a course with Career Academy are they guaranteed a job and is Career Academy recognise in every Australian state?
1 answer
TCAThe Career Academy
Thanks for your question Horsey. We recently ran a survey with our graduates and 83% of our graduates said that The Career Academy improved their prospects of getting a new job or promotion. Yes, our courses are recognised in Australia, and Internationally. Please phone us on 1800 837 550 and we can discuss this further with you now.
Augustine Lokeaasked
At the end of the course I did " MYOB AccountRight"I was congratulated a certificate was issued. I had few messages and a link as well. The link was for some career group or association but I missed to join the group. Can that link be send to me again?
1 answer
TCAThe Career Academy
Hi Augustine,
Thank you for your enquiry.
Congratulations on completing your course, that's an amazing achievement, and you should be very proud.
I believe this is in regards to your free 12 month ICB Membership, I have forwarded this through to our Memberships team, they will register you and then send a confirmation email.
Please don't hesitate to contact us, if you need anything further.
Have a lovely day.
Sofiaasked
Hi academy team,
I recently saw some reviews regarding about the diploma and I'm just confused... because before I enrolled into the diploma of psychology and counselling course I was told that this is a diploma but the reviews I've seen that they've said they didn't receive a diploma that they were told but instead they received an advance certificate. I would like to know the truth behind this because I wouldn't be happy if this happens to me also, I only enrolled into this course because I was told it is a diploma. I've also sent an email got no response back so called today about the issue but she couldn't solve the problem for me and said i will talk to the head office. I am very disappointed!!! If I knew that I am being lied to I wouldn't of enrolled into this course.
2 answers
Hi Sophia,
Thank you for your question. I have spoken to our Student Services team to try and figure out what has happened. I do apologise for the inconvenience and the miscommunication with your course advisor and do understand your frustration.
To explain, amendments were made to the TEQSA Act 2017 on the 29th August 2017 which were put in place in March 2018. This required education providers operating in Australia to take immediate action and change the name of their Diploma courses. This change was beyond our control as a result of the legislation amendment. We were required by law to change your course from “Diploma” to “Advanced Certificate”. All students (including you) were contacted in March to advise you of this change.
Please be advised Sofia, that your course content has not and will not change. It is simply the name of the course which has changed. We apologise again for any inconvenience caused and our student services team will also contact you directly about this.
Kind regards, Daniel
Actually the law came into place in 2011 not 2018 as they claimed. Only RTOs and Higher Education Providers were legally allowed to use the word Diploma. You should ask for a full refund as you were wrongly sold the course under false pretenses. The only thing that changed in 2018 was that TESQA was able to enforce it.
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Zoe Rihari
Also rang the debit collects that the lady from the career academy said my apparent debts were with and they have no record also did a nz and Australia credit report check and both have come up perfec... Read more
t funny how I can get a car loan, business loan if I apparently have this debt owing maybe check that u guys haven’t messed me up with someone else as the debt collector said that can happen in the mean time I have missed out on a awesome price on my courses and now I can’t afford to pay full price anywhere else or with u guys now that the special is closed also have to now pay for all my notes